New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
I love it’s great.
Response: Thank you for rating us, and for being a Payless Power customer! Published on January 21, 2025
Very easy and considerate with understanding payments and the speed of connection and reconnecting speed
Response: Thank you for rating us! Published on January 21, 2025
Payless Power is so easy and convenient to use while letting you be updated daily on your usage giving you the opportunity to cut back on days to save money on the days you use more
Response: Thank you for rating us, Janie! We're glad you can fully utilize the daily messaging you receive to make sure you save money. Published on January 21, 2025
It is very self explained. Really easy to load your account and it is very cheap. And combined. You don’t have to pay the full amount you can pay every week like $50 and you’ll be good. Instead of paying $250 in a single transaction. Idk I’m liking it.
Response: Thank you for leaving your rating! We're happy to provide you with affordable and convenient electric services that you can rely on! Published on January 21, 2025
Access to power when you need it and where you need it.. quick fast and easy to get power up nad easy to pay.. wasn’t shure what I was going to do when I moved to a new town that mostly broke my pockets, but a friend told me about his power plan and it’s been the best decision Ice made since being here.. 5 stars
Response: Hi Thomas, thank you for leaving your rating and your review! We're thankful that you chose Payless Power to be your electricity provider of choice. Published on January 21, 2025
Y’all are a great costumer service on point
Response: Thank you for the rating and the review! Published on January 21, 2025
Great service and helps u out with extensions and I would recommend to other people
Response: Thank you for rating us! Published on January 21, 2025
This is such an easy service to use! In the 4 years I’ve been with this company I’ve never had a single issue. Great communication, quick to hook back up when normal power outages for the area occur, couldn’t expect anything better.
Response: Thank you for your rating and review, Kelly! We are very appreciative to be your electric provider of choice for 4 years, and we are proud to provide electric services you can rely on! Published on January 21, 2025
Recommend to family and friends
Response: Thank you for rating us! Published on January 20, 2025
Onboarding was easy. I’ve only had one misunderstanding with the company. During this ordeal, the company corrected my account, called and communicated throughout the whole process, texted updates to my account and resolved the whole issue. You can truly judge a company on how they handle you during conflict resolution. Once everything was resolved I opened a second account. I have complaints.
Response: Thank you for your rating and review, Melvin! We're so glad to hear that we were able to assist and resolve your issues! If you have concerns or questions about your second account, feel free to call at 1-888-963-9363 for a live representative's assistance. Published on January 20, 2025
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.