
Payless Power Reviews
Read reviews from Payless Power customers
I am trying to reach y’all because y’all are changing me light and I have a power outage now since last night I been with out energy what the hell are y’all robbing me money or what is going on
Edgar V.
in Dallas
Published on March 04, 2025
Response: Thank you for reaching out to us about this concern, Edgar. Payless Power understands that these sorts of circumstances may be difficult. To assist you with this matter, we will have a supervisor reach out to you. Published on March 04, 2025
I paid mt bill at around 440 . Th8s evening you said 2hours for reconnect,there should be no reason no reason at for me and my family to be in the dark right NOW.NO DAME REASON????,,,,,,,,,,,
Sonia A.
in Richmond
Published on March 04, 2025
Response: Hello, Sonia. Thank you for taking the time to reach out to us about this matter. Payless Power understands that this can be a frustrating situation to be in, especially if there was a payment made to restore your electricity. The status on your account is active with a positive balance. Have you tried to reset your home's inside and outside breakers? Can you verify if your meter is showing the codes "CLS" or "OPN"? If you need further assistance on this matter, please contact us at 1-888-963-9363 Published on March 04, 2025
Good job on providing electricity to me
Francisco C.
in Lake Jackson
Published on March 04, 2025
Response: Thank you for choosing Payless Power to provide you the services you need, and deserve! Published on March 04, 2025
Real fast connection
Sha’Quarrion G.
in Dallas
Published on March 04, 2025
Response: Thank you for choosing Payless Power! Published on March 04, 2025
Payless power got us through an ordeal with our power being, now I know “who’s king”, and it’s Payless, thank you!
JOYCE S.
in Texas City
Published on March 04, 2025
Response: We appreciate the rating and the review, Joyce! We're thrilled to hear your satisfaction with our affordable and reliable electricity services. Published on March 04, 2025
Ease of use and to setup service
Glen M.
in Abilene
Published on March 04, 2025
Response: We appreciate your rating and review! Published on March 04, 2025
Straight forward just a little pricey.
Christopher Q.
in Denison
Published on March 04, 2025
Response: Thank you for leaving us your feedback! If you have any concerns with your plan details or billing, these can be reviewed on the My Account Portal at paylesspower.com Published on March 04, 2025
So far I’ve been happy with Payless Power. I am a new customer and I’ve only been using the service for a little over a month. But I put on the recommended and $75 which lasted me nearly the whole month but I am in in a little apartment and I appreciated the daily updates on what my balance was and what my usage was I think this is the biggest part and a big plus so you can have an idea of what it is that you choose that is costing you the most in the use on your energy bill, such as, When you use your washer and dryer And how much energy you use that day doing your laundry. Or on your cold days using your heat or your hot days using your AC I am waiting to see what it’s going to cost me because that’s far I’ve only had a couple of cold days that I had to use my head and it was kind of high But I’m paying 19.2 cents a kilowatt And my highest usage day has been $7.28 that I used Running my heater. So I’m waiting to see what it will be for the summer. I’ll do an update review after I find that out. But so far everything’s been good.
Evonne H.
in Kemp
Published on March 04, 2025
Response: Thank you for taking the time to leave us a thoughtful review and a high rating! Payless Power always strives to provide customers with the tools they can use to take control of their daily electricity usage. Published on March 04, 2025
This power less so good better than other electricity
Maria M.
in Houston
Published on March 04, 2025
Response: We appreciate the rating and review! Payless Power is thrilled to provide your home with services that stand above the rest. Published on March 04, 2025
This is the best light company I have had
Shanaya A.
in Pearsall
Published on March 04, 2025
Response: Thank you for rating and reviewing Payless Power! Published on March 04, 2025
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
Christine M. in Killeen
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
Julia L. in Webster
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
Kalandra H. in McKinney
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.