New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
Good quick easy service
Response: Thank you for the 5 star review! Published on January 31, 2025
I like this company. Looks like it’ll be permanent when it was supposed to be temporary. It’s that convenient and reliable.
Response: Thank you for your 5-star review! We appreciate your loyalty and are proud to know that we meet your expectations. Published on January 31, 2025
Good service and easy to use
Response: Thank you for the 5 star review! Published on January 31, 2025
Wish I could pay one monthly fee instead of every week
Response: We appreciate the rating and review! Published on January 31, 2025
Service is great
Response: Thank you for rating us! We are proud to meet your expectations. Published on January 31, 2025
Service is straight forward. Prices are good and customer service has been great, no complaints at all. I know what my energy usage is and there is no hidden fees thank you
Response: Thank you for rating us! We are proud to meet your expectations as we truly aim as high as possible to do right by our customers. Published on January 31, 2025
You always know your balance. I was at a negative $6 and they did not immediately turn me off so that was nice! I appreciated that and they have good customer service reps!
Response: Thank you very much for your 5 star rating. We truly aim as high as possible to do right by our customers! Published on January 31, 2025
Real easy to pay
Response: Thank you for rating us! We are proud to meet your expectations as we truly aim as high as possible to do right by our customers. Published on January 31, 2025
Fast and easy going in and out of payment system
Response: Thank you for your review. We are happy to be your retail electric provider! Published on January 31, 2025
Great service! Great service!
Response: Thank you for the 5 star review! Published on January 31, 2025
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
