I signed up with this company last year I’m thankful for this company during this pandemic of weather
Response: Thank you so much for the feedback it's greatly appreciated! Published on February 22, 2021
Thank you for my electricity!! I’m in Texas.. Galveston Texas. I appreciate the work y’all are doing for us.
Response: Thank you very much for the kind words. We truly aim as high as possible to do right by our customers. Published on February 22, 2021
Best electric company I’ve ever had. Thanks for keeping my POwer on
Response: Thank you Shaymaa for the feedback it's greatly appreciated! Published on February 22, 2021
thank yall for all yare hard work and understanding your customers when there in need..God bless yall and keep yall safe..thank yall again
Response: Thank you very much for the kind words. We truly aim as high as possible to do right by our customers. Published on February 22, 2021
GOOD COMPANY… ALWAYS HELPFUL
Response: Thank you for the feedback it's greatly appreciated! Published on February 22, 2021
I looked for my review that I made early today and it’s not posted! Seems like they are only uploading good reviews only! This goes to show you that something is not right with this company my bill went from 7 dollars a day to 30 dollars a day I’m a single mom I have a two year mind you no one can reach the light switch but me.I called them weeks ago to check the meter because how am I using this much usage the watts are not adding up at all! But i screenshot this review because it seems like the last one wasn’t posted but no one reach out to me yet about the problem but made sure my review wasn’t posted.This company is RIGGED!!!!!!!!!!!!!!!
Response: Ms Smith- Your suspicion is understandable but not accurate. Payless power is based in the DFW Metroplex and all of our staff has worked from home since the beginning of the Pandemic. Almost all associates were dealing with power and water issues while also trying to serve concerned customers . In times like this we have to prioritize our work and as of today 2/19 we were able to get back to full strength and get to things such as review responses . Your feed back is important and more importantly we can address your concerns. Feel free to call us at 888 963 9363 to discuss. Published on February 19, 2021
I could not be happier with a utility provider than I am with Payless Power. You make my life so easy. Automatically deducting my payments according to my preference, providing a website that’s easy-peasy to navigate (important for a 60-something like me), and responding simply and effectively any time I have needed something are the main reasons I will never switch back to TXU or Ambit. Thank you. I just wish the other utility companies would learn from you!! Thanks.
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on February 19, 2021
You know I am highly satisfied with this company. I’ve been a customer since around 2009, I get notifications daily by text and email of my kilowatts and my usage bill for that day. I’ve only ask for extension Maybe six or seven times since I’ve been with the company and I had no problem get a extension on my bill. Even when I move I had no problem with the transfer of my life’s. I will stay with this company as long as they would have me. Thanks a lot Payless Power
Response: Sharon, Thank you so much for sharing your service experience! We appreciate your loyalty We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on February 19, 2021
You all have been amazing and the light at the end of my tunnel customer three four years now very satisfied. Thank u..
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on February 19, 2021
I have multiple homes set up with Payless Power and I would and has, recommend this company to numerous people. Payless Power customer service reps are always knowledgeable, polite, patient and professional. The rates are better than any of their competitors and the billing is easy, not confusing like other electric services. I’ve had other electric companies call us to offer better prices, but after reading the small print, they didn’t measure up to Payless Power.
Response: Thank you for your 5 star review! We appreciate your loyalty! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on February 19, 2021