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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Process is fast and easy and and reliable as well
Response: Thank you Pete, for rating our services! We are excited to provide you and your home with reliable and affordable pre-paid services! Published on May 27, 2025
Gods service but expensive
Response: Thanks for your feedback, Patrick. We aim to address all feedback promptly. If you have any questions about our pricing, feel free to reach out to us at 1-888-963-9363. Published on May 21, 2025
I love using them great company
Response: Natrina, we appreciate your review and are thrilled to provide you with reliable pre-paid service. Thank you for choosing Payless Power! Published on May 20, 2025
Great service and reasonable.
Response: Jalen, we appreciate you taking the time to review our service, and thank you for choosing Payless Power! Published on May 19, 2025
Fast and easy service
Response: We're grateful for your review! Published on May 15, 2025
I’m liking the daily updates on the balance and usage
Response: Thank you so much for your review! We are glad you are a satisfied customer and happy we can provide you with the best tools to keep up with your account, we appreciate having you with Payless Power. Published on May 15, 2025
Easy to work with!
Response: We're elated to hear about your positive experience with Payless Power, Michelle. Thank you for your feedback! Published on May 14, 2025
The bill more then doubles from water, why
Response: Thank you for taking the time to leave your feedback and your rating! Payless Power knows that understanding your billing is important for your services. Keep in mind, we charge customers based on the amount of electricity they consume, and the more use the more they will be charged. You can always see this amount via the daily messaging we send for your billing. If you have any further questions or concerns, feel free to contact us at 1-888-963-9363 Published on May 12, 2025
Great just wish when switching over to monthly from prepaid they transfer the money over in credit
Response: We appreciate you sharing your thoughts with us. Every experience matters, and your voice helps guide our efforts to provide service that truly supports our customers' needs. At Payless Power, we are here to partner with you to make sure your service is as convenient and dependable as possible. Feel free to reach out to us anytime at 1-888-963-9363 — we’re ready to assist you. Published on May 07, 2025
Like that they message you when your low. The only thing I don’t like that you have to pay more than your negative balance if and when it gets that way . Other than that I think it’s a reasonable price also depends on how much you use during the day and night .
Response: We appreciate you for taking the time to review our services! We see that you may have some concerns with the minimum payment you need to pay on your account, and can understand why you may have issue with it. In order to avoid a disconnection or initiate a reconnection of your services, Payless Power requires customers to pay an amount that will bring your balance to a positive $20 balance. This will make sure you have funds available for future energy usage. If you have any other questions or concerns, feel free to contact us at 1-888-963-9363 Published on April 28, 2025
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
