website is very easy to use, clear understanding of usage.
Response: Thank you Heather for that wonderful feedback!! We are happy to know that our customers are finding the payment portal user friendly! :) Published on April 18, 2018
NOTHING TO SAY, ALL IS GOOD
Response: Thank you sooo much for the fabulous review Isabel! We are so glad that we can provide you and all our customers with the best service in the area! :) Published on April 18, 2018
At initial set up, my email was incorrect so I couldn’t make a payment and the were closed by the time I got off. After that was resolved, it’s been great! Great rates, easy to pay and text reminders keep me up to date with whats going on. There is a lag in the daily usage … wish it could be real time or just one day behind not two. But other than that they’re okay with me
Response: Thank you for your awesome review Aleda!!! We are glad the email address is resolved and everything is going great! The billing is always going to be 2 days behind because we have to wait for the tdsp to gather all the data from the meter for the 24 hours in a day and then they send the readings to us, which is when we in turn send it to the customer!! :) Published on April 18, 2018
Very easy and I love being able to track
Response: We appreciate the wonderful review Candice!! We enjoy providing our customers the daily usage of the electric bill so that our customers have the control to manage their usage and can monitor the money in the account so they know when to add more money!! :) Published on April 18, 2018
I like it….I just don’t like how much it charges once your funds get low. Other then that great service.
Response: Thank you Kathy for that lovely review!! We try our best to keep the cost down for all our customers and we always offer the Flex pay discount if the account stays above $35.00 they will receive the 20% off price per kilowatt!! :) Published on April 18, 2018
Great services abit high on the watts but quick lol
Response: Thank you Luis for that amazing feedback! We do offer the Flex pay discount if the account stays above $35.00, the price per kilowatt goes down 20%!!! If you would like more information on flex pay or energy saving tips please visit the website Payless Power or call customer service at 888-963-9363!! :) Published on April 18, 2018
Fast easy and cheap-no big hassle to get service started-puts yourself in charge of services-seams to be very competetive rates and no huge deposit to start service
Response: Thank you David for that amazing review!! We love giving our customers the ability to control how much power they consume and how much money they want to put on the account. No guessing what the electric bill will be at the end of the month with our company and no deposit, all money is for usage for the customer!!! have a wonderful day and thank you for letting us light up your house!! :) Published on April 18, 2018
It’s good for starting off in an apt.
Response: Hi Marissa! Thank you for your time and the great review :) Published on April 17, 2018
Reliable, user friendly
Response: Hello Kasandra! We are so happy that you like the services that we are providing you and we are going to keep up the great work! Providing you with the best service is what keep us going and we work everyday to keep searching for ways to make your journey with Payless Power more pleasant :) Published on April 17, 2018
Easy to use and understand.
Response: Thank you so much for the review! We are so thankful to have customers as good as you Iram :) Published on April 17, 2018