Opiniones sobre Payless Power
Lee las opiniones de los clientes de Payless Power
Easiest to understand models and payments that I’ve ever had. Customer service was excellent when I had to change addresses. Never have had a single issue with them
Response: Holly, thank you so much for sharing your experience with us. It’s great to hear how clearly the models and payments were explained and that our team supported you smoothly during your address change. Knowing that you’ve never run into an issue truly reinforces what we work toward every day—making things simple, reliable, and stress‑free for you. Published on January 20, 2026
Great fast service and I love the daily morning reminders
Response: Hi Domingo, Thank you for sharing your experience with us! It’s great to hear that our team’s quick service stood out to you, and I’m really glad the daily morning reminders are making a positive difference in your routine. Your feedback helps us understand what’s working well so we can continue providing the kind of support you value. Published on January 19, 2026
Awesome easy access
Response: Hi Carl, Thank you for sharing your feedback. I’m really glad to hear that the easy access stood out to you — that’s exactly the kind of experience we aim to provide. Your review lets us know we’re headed in the right direction, and it also helps us understand what matters most to you. Published on January 19, 2026
Good service, easy
Response: Hi Linda, Thank you for taking the time to share your thoughts. I hear that you found our service good and easy, and it means a lot that you took a moment to let us know. Your experience highlights what we work toward every day, and it’s great to see that coming through for you. Published on January 19, 2026
They yea but 26c is crazy
Response: Hi Rickey, Thank you so much for the 5‑star rating — it truly means a lot. I took a moment to read your comment, and while parts of it came through a bit unclear, I’m hearing that something about the “26c” stood out to you. I appreciate you sharing that, because feedback like yours helps us understand what catches a customer’s attention and how we can keep improving. If there was a specific detail you were trying to point out or something you’d like us to take a closer look at, I’m here and happy to help. Just let me know what you were referring to, and I’ll make sure you get the support you need. Published on January 19, 2026
Have been with Payless for years love it
Response: Hi Tanya, Thank you so much for sharing your feedback with us. It’s great to hear how long you’ve been with Payless Power, and I truly appreciate you taking the time to let us know you’re loving your experience. Your loyalty means a lot, and it tells us we’re moving in the right direction for customers like you. Published on January 19, 2026
I lied it when I first opened my account 3 months later my bill doubled on me I honestly don’t know how it happened but I think other companies were cheaper than this.
Response: Hi Karolynn, Thank you for taking the time to share your experience. I hear your concern about seeing your bill increase after a few months, and it makes sense that this would catch your attention—especially when you’re comparing options and trying to understand what changed. Bills can shift based on the number of kWh used, and with the colder weather recently, many customers have seen higher usage from running their heaters since heaters consume a significant amount of electricity. Our pricing remains competitive and can be compared with other providers anytime at powertochoose.org. If you’d like, our Customer Care Team can walk through your bill with you step‑by‑step to help pinpoint exactly where the increase came from and ensure everything aligns with your plan. You can reach us at 1‑888‑963‑9363, Monday through Friday, 9:00 AM to 5:00 PM. We’re here to help you feel confident in your service and understand your usage moving forward. Published on January 19, 2026
I would like to sign up for auto pay. Thanks
Response: Hi Michael, Thank you for reaching out and letting us know you’re interested in getting set up with autopay. It’s great to hear you’re looking for a convenient way to manage your payments, and I appreciate you taking the time to share that with us. You can easily enroll in autopay by logging into your MyAccount Portal and selecting the card you’d like to use. If you’d prefer a little extra support, our Customer Care Team is also available at 1‑888‑963‑9363, Monday through Friday from 9:00 AM to 5:00 PM, and they’ll be happy to walk you through the setup. Published on January 19, 2026
Very straight forward
Response: Hi Cooper, Thank you for taking the time to share your thoughts with us. It’s great to hear that your experience felt very straightforward, and I’m glad the process met your expectations. Feedback like yours helps us understand what’s working well so we can continue delivering that same clarity and ease for every customer. Published on January 19, 2026
Very easy to set up. We’ll see how quickly it’s turned on, though: THEN I will update my rating
Response: Hi Sherri, Thank you for sharing your experience so far. I hear that the setup process went smoothly for you, and you’re now watching to see how quickly the service is turned on. It makes sense that timing matters, especially when you’re planning around the connection window. To help set expectations, connections usually take 4–6 hours depending on the current workload of the Transmission and Distribution Service Provider. When payments are made before 6:00 PM, they’re typically completed the same day. Published on January 19, 2026
Lo que dicen nuestros clientes
¡Vea por qué nuestros clientes dicen que somos el mejor proveedor de electricidad en Texas!
Me preocupaba conseguir electricidad para mi casa a través de una compañía de prepago. Estuve llamando a varias compañías para consultar las diferentes tarifas y luego tuve que pasar por la moles…
Llevo varios años con esta compañía y me siento muy satisfecho desde entonces. Incluso cuando me mudé, hicieron que esta situación normalmente estresante fuese y nada problemática La recomiendo…
Llevo 2 años disfrutando del servicio. Al principio, este servicio iba a ser temporal, pero al ser tan eficaz para mí, decidí mantenerlo a largo plazo. Soy un cliente satisfecho.
Acerca de Payless Power
Payless Power quiere ser su compañía de electricidad de Texas.
Independientemente de que viva en una ciudad grande o en un pueblo pequeño, ¡podemos ahorrarle dinero! ¿Dónde suministramos electricidad en Texas? Brindamos nuestro servicio a clientes de más de 400 comunidades desreguladas de Texas. Trabajamos con las principales compañías de electricidad de todo el estado de Texas para ofrecer electricidad sin depósitos. Las compañías eléctricas son: Oncor en el área metropolitana de Dallas/Fort Worth Metroplex y en varias partes del oeste de Texas; CenterPoint Energy en Houston y zonas aledañas; AEP Central en Corpus Christi y zonas aledañas; AEP North en Abilene y otras comunidades del norte de Texas.
