Super easy and flexible Great customer service when needing questions answered. Fast and friendly
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on July 20, 2020
Me encanta esta compañía
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Me encanta esta compañía
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Ayuda financiera para mí servicio de luz
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Response: Thank you for rating Payless Power. Published on July 20, 2020
I wish i could give 0 stars . The worst company i have EVERY delt with. You get charged when youre not even using the electric. Like come on robbery and they’re so nonchalant about the issues. Im currently looking for another company and ill be sure to let others know about the robbery and how not to use this company. Its ridiculous!!!!
Response: Thank you for sharing your impressions . It appears that there is some confusion regarding the way the plan works. That’s not a good thing so allow us to explain. Under our plans the customer pays a daily fee that includes up to 17 KWH of electricity. If you exceed the 17 KWH included in the daily fee then our low KWH rate kicks in. Although we bill daily our average pricing is based on usage accrued over a month. Because of this ,our billing system will automatically perform a billing reconciliation at the end of the month in case you paid extra on some days but didn’t use at least 510 KWH during a 30 day billing cycle. If an account is disconnected for a full day the daily fee is also not charged at all. If you have very, very, low usage the plan may not be the best fit for you but if you are a below average user, average user or higher user the plan will work well. In fact with our plan the more power you use the more saving you experience. Please call us at 888 963 9363 and we’ll be happy to have a supervisor discuss this with you in detail. Published on July 17, 2020
Service is good and there when you are having trouble paying i really like the service
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on July 16, 2020
Fast and easy. All by cell phone no waiting in line or on the line for operator
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on July 16, 2020
Excelente servicio
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PEOR SERVICIO DE LUZ!!! Cuando conecte mi luz no me avían dicho que iva ser a pagos mensuales, pago 160 o mas cada mes por tener su compañía!
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