Opiniones sobre Payless Power
Lee las opiniones de los clientes de Payless Power
I think Payless Power hands down has an award winning system.I LOVE LOVE LOVE EVERYTHING about it. From all the different options available so you can keep your power on & keep your dignity. The 2 things I like best about Payless Power is #1 their automated system never makes me feel stupid or make me mad ,where all the rest do and #2 is their AWESOME Customer Service. I have to give a shout out to Monique & the agent that sits next to her. They are Friendly, knowledgeable fast and take the time to make sure all your questions are answered. How during the system change over they stay past quitting time to make sure all customers waiting on the phone get answered. If I could I would buy them all lunch or give them a raise.
Response: Hi Andrea, Thank you for such an amazing review and for sharing your experience with us! We’re so glad to hear how much you appreciate the flexibility of our service and the way our system helps make managing your account simple and stress-free. It’s great to know those features are making a positive difference for you. We also truly value your kind words about our Customer Care team. Monique and her teammate will be thrilled to hear your shoutout! We’re proud to have a team that is friendly, knowledgeable, and dedicated to taking the time to fully support our customers—even during busy transitions. Your recognition means a lot. If you ever need assistance or have questions, please don’t hesitate to reach out. You can contact us anytime, including after hours, by visiting: https://paylesspower.com/contact-us/ We appreciate you being part of the Payless Power community and thank you again for your 5-star support! ⭐ Published on June 03, 2026
Great Service! Quickly accessible..
Response: Hi Timothy, Thank you for the 5-star review! We’re glad you found our service quick and easy to access—that’s what we aim for. We appreciate you choosing Payless Power and are here whenever you need us. For help after hours, please visit: https://paylesspower.com/contact-us/ Published on June 03, 2026
The penalty for not paying 75.00 is predatory and immoral.
Response: Hi Jason, Thank you for taking the time to share your feedback—we appreciate you being candid about your experience. We hear your concern about the $75 non-payment penalty and how it comes across to you. Billing and fees are an important part of the service, and we understand how they can feel significant, especially when managing a prepaid account. Our goal is to be transparent about all fees and provide tools that help customers stay on track—such as balance alerts, account notifications, and easy ways to monitor usage—so there are no surprises. If you’d like, our team would be happy to review your account with you and go over ways to avoid penalties moving forward. We’re here to help you make the most of your service. You can also find ways to reach us anytime, including after normal business hours, by visiting: https://paylesspower.com/contact-us/ We appreciate your feedback and the opportunity to improve your experience with us. Published on June 03, 2026
This company is a blessing for me right now
Response: Hi Cherish, Thank you for sharing your experience and for the 5-star review—we truly appreciate it! We hear how much our service is helping you right now, and it means a lot to know that Payless Power is making a positive difference for you during this time. Your feedback is important to us, and we’re glad to be able to provide a solution that meets your needs. We’re committed to continuing to deliver reliable, flexible service you can count on. If you ever need assistance or have questions, our team is here to help. For support after normal business hours, you can find ways to reach us anytime by visiting: https://paylesspower.com/contact-us/ Thank you again for choosing Payless Power—we’re grateful to have you as part of our community! Published on June 03, 2026
Very easy to navigate the online app to use and find what you need or looking for.
Response: Hi Domingo, Thank you for sharing your experience and your 5-star review—we really value your feedback! We hear that you found the online app easy to navigate and helpful when looking for what you need. That kind of convenience is exactly what we aim to provide. It’s great to know the app is working well for you, and we appreciate you highlighting that. Your input helps reinforce the importance of keeping our tools simple, clear, and user-friendly for all customers. If you ever need assistance or have questions, our team is always ready to support you. For help after normal business hours, you can find ways to reach us anytime by visiting: https://paylesspower.com/contact-us/ Thanks again for choosing Payless Power—we’re glad to have you with us! Published on June 03, 2026
Would recommend
Response: Hi Jessica, Thank you for taking the time to share your 5-star review and recommendation—we truly appreciate you choosing Payless Power! It’s great to hear that your experience has been a positive one. Feedback like yours lets us know we’re on the right track in delivering convenient, prepaid electric service without deposits. If you ever need assistance or have questions in the future, our team is here to help. For support outside of normal business hours, you can find ways to reach us anytime by visiting: https://paylesspower.com/contact-us/ Thanks again for recommending us—we’re glad to have you as part of the Payless Power community! Published on June 03, 2026
Haven’t had any issues with my payments
Response: Thank you for your 5-star review Amy! We appreciate you taking the time to share your experience. We’re pleased to hear that your payments have been smooth and that you haven’t run into any issues—providing a simple, reliable experience is exactly what we aim for. If you ever need assistance or have questions, our team is here to help. You can reach us anytime, including after hours, through our contact page at https://paylesspower.com/contact-us/ or by calling (866) 963-9353. Thanks again for choosing Payless Power! Published on June 03, 2026
Process is ez thank you.
Response: Thank you for your review Jonathan! We’re glad to hear the process was easy and straightforward for you—that’s exactly what we aim for. We understand how important a quick and simple experience is when setting up service, and it’s great to know that stood out to you. We also appreciate you taking the time to share your feedback and your 4-star rating—it helps us continue improving. If there’s anything we can do to enhance your experience even further, our team is always here to help. You can reach us anytime at (866) 963-9353, and for support after hours, please visit: 👉 https://paylesspower.com/contact-us/ Thanks again for choosing Payless Power! Published on June 03, 2026
It’s like I have to load money everyday the lights is going to fast
Response: Hi Nigel, Thank you for sharing your experience. It sounds like you’re needing to add money very frequently, and that can feel overwhelming when you’re trying to keep your electricity running smoothly. We recognize how important it is for your balance to last as expected, and your feedback highlights concerns about how quickly usage is adding up. With prepaid electricity, daily costs can fluctuate due to factors like temperature changes, appliance usage, or home efficiency—but we understand that doesn’t make it any easier when it feels like it’s going too fast. We’d like to work with you to review your account and pinpoint what’s driving the higher daily usage. Our team can look at your recent consumption, identify patterns or spikes, and offer practical tips to help you better manage your balance and extend your usage. Please connect with us so we can assist you further: 👉 https://paylesspower.com/contact-us/ If you need help after hours, that same page provides ways to reach support, or you can call us at (866) 963-9353. We appreciate you bringing this to our attention and look forward to helping you find a solution that works better for you. Published on June 03, 2026
Best service company I’ve ever had. Grateful for finding this company
Response: Hi Debra, Thank you so much for sharing your experience and for the 5-star rating. Hearing that we’re the best service company you’ve worked with means a lot to our entire team. We’re glad you found us and that we could deliver the kind of service that stands out. We’re committed to keeping that same level of care and reliability for you on every visit. If there’s ever anything more we can do, we’re here for you. Grateful to have you as part of our community! Published on June 02, 2026
Lo que dicen nuestros clientes
¡Vea por qué nuestros clientes dicen que somos el mejor proveedor de electricidad en Texas!
Me preocupaba conseguir electricidad para mi casa a través de una compañía de prepago. Estuve llamando a varias compañías para consultar las diferentes tarifas y luego tuve que pasar por la moles…
Llevo varios años con esta compañía y me siento muy satisfecho desde entonces. Incluso cuando me mudé, hicieron que esta situación normalmente estresante fuese y nada problemática La recomiendo…
Llevo 2 años disfrutando del servicio. Al principio, este servicio iba a ser temporal, pero al ser tan eficaz para mí, decidí mantenerlo a largo plazo. Soy un cliente satisfecho.
Acerca de Payless Power
Payless Power quiere ser su compañía de electricidad de Texas.
Independientemente de que viva en una ciudad grande o en un pueblo pequeño, ¡podemos ahorrarle dinero! ¿Dónde suministramos electricidad en Texas? Brindamos nuestro servicio a clientes de más de 400 comunidades desreguladas de Texas. Trabajamos con las principales compañías de electricidad de todo el estado de Texas para ofrecer electricidad sin depósitos. Las compañías eléctricas son: Oncor en el área metropolitana de Dallas/Fort Worth Metroplex y en varias partes del oeste de Texas; CenterPoint Energy en Houston y zonas aledañas; AEP Central en Corpus Christi y zonas aledañas; AEP North en Abilene y otras comunidades del norte de Texas.
