Opiniones sobre Payless Power
Lee las opiniones de los clientes de Payless Power
Reseñas de los clientes de Payless Power
Transparencia, tarifas bajas todos los días y atención al cliente receptiva
La gente opta por Payless Power en Texas por su compromiso con la flexibilidad, la transparencia y la asequibilidad. A diferencia de los proveedores tradicionales, Payless Power también ofrece planes de electricidad de prepago que permiten a los consumidores controlar su consumo y sus gastos. Con opciones que no incluyen contratos a largo plazo ni comprobaciones de crédito, los clientes aprecian la libertad de gestionar su consumo de energía según su presupuesto y sus necesidades. Hay una opción de plan adecuada para cada tejano.
Además, la dedicación de Payless Power al servicio al cliente la distingue. Desde la sencilla gestión de cuentas en línea hasta una asistencia receptiva, los usuarios experimentan la comodidad en cada paso. Junto con tarifas competitivas y herramientas innovadoras para la gestión de la energía, Payless Power se perfila como la opción preferida de los tejanos que buscan soluciones eléctricas fiables y accesibles. Lee algunas de las opiniones recientes de clientes pasados y presentes de Payless Power.
I am done with this company. I am an educator so I get very busy and side tracked. While working the balance went negative and I paid ASAP. That was at 4pm. A reconnect order was sent out and it was never reconnected. Now, I am getting ready for work in the dark and my food is ruined. It’s been overnight and nothing. Also, they drain you… how are my lights out but I’m being charged currently. I would not recommend. It’s 7:30 am and I still have to wait until 9 to speak to someone. I liked them at first but I’m ending my service.
Response: Hi Joyce, thank you for sharing your experience. We understand how challenging this situation was, especially with your responsibilities as an educator and the need for dependable service early in the morning. Based on what you described, your payment was made promptly and a reconnect order was created, but service was not restored as expected. Being without power overnight, dealing with food loss, and having to prepare for work in the dark is a serious disruption. The concern about ongoing charges while the service was out is also something that clearly needs to be reviewed. Our next step is to make sure your service is restored and to review the reconnect order and billing activity to confirm everything is accurate. A customer care specialist can check the timing of the reconnection, address any applicable adjustments, and explain what occurred so this can be avoided in the future. Please reach out to us directly with your account details or contact customer care once our lines open. We want the opportunity to correct this and restore the level of service you previously appreciated. Published on April 07, 2026
Very easy & straightforward!
Response: Thank you for the 5‑star review, Karl Wesley. We’re glad the process was easy and straightforward. Published on April 06, 2026
Payless has help me so much with the exrimp low prices and it just puts joy in my heart that my electricity is in good hands!!
Response: Hi Alexis, Thank you for sharing your 4‑star review with us. It’s great to hear how much Payless has supported you and that our low prices have made such a meaningful difference for you. Knowing that it brings joy and gives you confidence that your electricity is in good hands truly stands out and reinforces why we do what we do. Your feedback helps us understand where we’re meeting your expectations and where we can continue to improve so your experience feels even better moving forward. If there’s anything more you’d like us to assist with or anything that could make your service feel like a full 5‑star experience, I’m here and ready to help, Alexis. We appreciate you being part of the Payless family. Published on March 25, 2026
Advertising better for more lookng
Response: Hi Jordan, Thank you for sharing your feedback and for giving us a 4‑star rating. I hear your point about wanting better advertising to create more visibility, and that perspective is really valuable. It makes sense that clearer or more engaging advertising would help you—and others—find exactly what you're looking for more easily. We appreciate you taking the time to help us improve, Jordan. Your input truly makes a difference. Published on March 24, 2026
I have been charged 30 dollars extra the past few months because I pay the bill at noon or a little after. I’m disabled and I’m not sure why this is going on. I cannot keep paying these huge amounts when I’m not even disconnected. I’ve sent messages to Payless power but no reply. Social security told me to turn Payless into the BBB. I have not because there are times Payless has given me a pass. Please contact me .
Response: Jayne, thank you for sharing what’s been happening with your account. I hear your concern about the extra charges you’ve noticed recently, especially with the challenges you’re managing, and I understand how important it is for your billing to make sense and stay predictable. Your message makes it clear that you’ve been trying to get answers, and your patience in continuing to reach out means a lot. The pattern you’re describing sounds like something we can look into in detail so we can pinpoint exactly why those additional charges are appearing and make sure you’re not paying more than necessary. Our team can review your account activity, payment timing, and any system-generated fees to help resolve this. When you’re able, please contact our Customer Care Team at 1-888-963-9363, Monday through Friday between 9:00 AM and 5:00 PM, so we can go over your account together and work toward the best possible solution. We’re ready to help you get this sorted out. Published on March 24, 2026
Worst experience either an energy company, i notified and tried to get helped since 5 days before of my payment that i was going to pay on a Monday. I was told to call on Monday in case my balance hit negative, and i mentioned that if is negative for Monday i was paying, because they weren’t accepting my card in that moment. No empanthy no humanity, just stealing the legal way 40% of my montlhy charge, when i did notify and asked for help and plans. This is unacceptable for a service company and is ridiculous the way this company does business. Stay away.
Response: Emilio, We understand your concern regarding the timing of your payment, the issues with your card, and the charges applied to your account despite reaching out in advance to discuss options. Situations involving billing and payment timing can be stressful, especially when you’re actively trying to communicate ahead of time and find a solution. We recognize that you contacted us before your due date to explain your circumstances and request assistance. Your feedback highlights how important clear communication and support are during these moments, and it gives us valuable insight into how this interaction was perceived. Our goal is always to work with customers within the available payment options and policies. We would welcome the opportunity to review your account, the payment attempts, and any available arrangements to ensure everything was handled correctly and to discuss next steps. Please contact us directly so we can take a closer look and provide clarity on your account. Published on March 17, 2026
I need to put money on my account
Response: Maria, thank you for sharing your 5‑star review and letting us know you need to add money to your account. I hear how important it is for you to take care of that right away, and we appreciate you reaching out. It sounds like you’re ready to make a payment, and we want to help make the process simple. You can add funds anytime through your online portal, the mobile app, or by calling us during business hours. If you ever need assistance after hours, you can always reach us using the contact options listed here: https://paylesspower.com/contact-us/. If there’s anything more you need, we’re here and ready to help! Published on March 10, 2026
N/A This would be a great chance to try this affordable option when you use their service.
Response: Hi Jessica, thank you for sharing your thoughts with us. I hear that you see our service as an affordable option worth trying, and I appreciate you taking the time to leave that feedback. It’s clear that value matters to you, and your perspective helps us understand what customers are looking for. We’re always working to make sure the experience matches the affordability you noticed, and if there’s anything specific you’d like to see improved or enhanced, I’m here to help. Your insight truly helps us continue getting better. Published on March 06, 2026
Extensión del pago
Easy to use sign up
Response: Hello Mike, Thank you for sharing your feedback! We listened to your note about the easy signup experience, and we’re truly glad to hear that the process worked well for you. It’s great to know the convenience met your expectations, and we acknowledge how important a smooth start is when choosing an electricity provider. We empathize with customers who want quick, straightforward service, and we’re committed to continuing to deliver that level of ease throughout your time with us. If you ever have questions about your account, need help managing your service, or want to explore more ways to stay in control of your power usage, our team is here to problem‑solve with you anytime. For help after hours, you can always reach us through our contact page at: https://paylesspower.com/contact-us/ Thanks again for the 5‑star review—we’re excited to continue supporting you! Published on March 02, 2026
Lo que dicen nuestros clientes
¡Vea por qué nuestros clientes dicen que somos el mejor proveedor de electricidad en Texas!
Me preocupaba conseguir electricidad para mi casa a través de una compañía de prepago. Estuve llamando a varias compañías para consultar las diferentes tarifas y luego tuve que pasar por la moles…
Llevo varios años con esta compañía y me siento muy satisfecho desde entonces. Incluso cuando me mudé, hicieron que esta situación normalmente estresante fuese y nada problemática La recomiendo…
Llevo 2 años disfrutando del servicio. Al principio, este servicio iba a ser temporal, pero al ser tan eficaz para mí, decidí mantenerlo a largo plazo. Soy un cliente satisfecho.
Acerca de Payless Power
Payless Power quiere ser su compañía de electricidad de Texas.
Independientemente de que viva en una ciudad grande o en un pueblo pequeño, ¡podemos ahorrarle dinero! ¿Dónde suministramos electricidad en Texas? Brindamos nuestro servicio a clientes de más de 400 comunidades desreguladas de Texas. Trabajamos con las principales compañías de electricidad de todo el estado de Texas para ofrecer electricidad sin depósitos. Las compañías eléctricas son: Oncor en el área metropolitana de Dallas/Fort Worth Metroplex y en varias partes del oeste de Texas; CenterPoint Energy en Houston y zonas aledañas; AEP Central en Corpus Christi y zonas aledañas; AEP North en Abilene y otras comunidades del norte de Texas.
