Opiniones sobre Payless Power
Lee las opiniones de los clientes de Payless Power
My power was turned off today after trying Dailey to pay online and pay over the phone as well as there was not a negative amount in the account so it should not have been powered off now I’m in 90 degree heat with no power waiting to see when yall turn it back on . The new system is very flawed when it comes to payments
Response: Hi Isabel, Thank you for reaching out and sharing what happened. I understand that your power was disconnected even after you made daily attempts to pay both online and by phone, and your account did not appear to have a negative balance. Being without power in 90-degree heat while waiting for restoration is a serious concern. Access to reliable electricity is essential, especially in extreme temperatures, and having payment difficulties affect your service can be incredibly stressful. We’d like to review your account details to determine what may have happened—such as payment processing delays or system posting issues—and work quickly to restore your service if it hasn’t already been addressed. Our team is ready to look into this and provide a resolution. Please contact us directly at (866) 963-9353 so we can assist you as soon as possible. For additional contact options, including after-hours support, you can also visit: 👉 https://paylesspower.com/contact-us/ We appreciate the opportunity to make this right and improve your experience moving forward. Sincerely, Payless Power Customer Care Team Published on May 28, 2026
Unsatisfied with custermer services
Response: Thank you for taking the time to share your feedback Lionel. We hear your concern about your experience with our customer service and appreciate you bringing it to our attention. We understand how important it is to receive clear, timely, and helpful support, and your experience did not reflect the level of service we aim to provide. Your feedback helps us identify opportunities to improve and better serve our customers. We’d like the opportunity to make this right. Please reach out to our team so we can review your account and address any concerns directly. You can contact us at (866) 963-9353, or visit our contact page for additional options, including how to reach us after hours: 👉 https://paylesspower.com/contact-us/ We value your business and look forward to assisting you further. Published on May 28, 2026
Gave me the run around…left nearly a day with no answers as to why my electricity was not activated kept saying priority status blah blah but nothing was a priority unless it’s in working business hours don’t think if you need to talk to a person to actually help you will get a lovely email saying SORRY we will look into it
Thank you! You guys are great. No hassles thank again
Response: Hi Leonide, Thank you for your kind words. It’s great to hear that your experience has been smooth and hassle-free—that’s exactly the kind of service we aim to provide every time. We’re glad everything worked out easily for you and that our team could deliver the level of support you were hoping for. Feedback like yours lets us know we’re on the right track. We’ll continue working to keep things simple, reliable, and convenient for you. If there’s ever anything you need along the way, we’re always here to help. We truly appreciate your support! Published on May 27, 2026
I am a new customer. Just signed up today. Fast, and user friendly to get started online without the hassle of having be on the phone with someone. Not knowing if you’re going to actually get a real live person or, AI. Thank you Payless Power.
Response: Hi Beverly, Thank you for sharing your experience as a new customer. It’s great to hear that getting signed up was fast and user-friendly, especially without the need to spend time on the phone wondering what kind of support you might reach. That kind of smooth, hassle-free start is exactly what we aim to provide, and your feedback lets us know the process delivered the convenience and clarity it should. It’s important that you feel confident and in control right from the beginning. As you continue with us, we’ll keep working to make every step just as simple and reliable. And whenever you do want assistance, you’ll always have support available to help you when you need it. Welcome to Payless Power—we’re glad to have you with us! Published on May 27, 2026
Thanks for the help omg I was freaking out when I couldn’t pay all because of the biking address lol.
Response: Hi Thearika, Thank you for sharing your experience. It sounds like that payment situation caused a moment of stress, and it’s great to hear things were sorted out and you got the help you needed. We’re glad our team was able to step in and make the process clear and manageable for you, even with the address issue. Situations like that can feel overwhelming, and having quick, effective support makes all the difference. We’ll keep working to ensure everything—from payments to account details—stays as smooth and straightforward as possible. If you ever run into anything else or need assistance, we’re always here to help. We truly appreciate your feedback! Published on May 27, 2026
Good quality and good customer service
Response: Hi Oscar, Thank you for sharing your feedback. It’s great to hear that you’re pleased with both the quality of our service and the support you’ve received from our team. We know how important it is to have dependable service along with responsive customer care, and your comments reflect exactly what we strive to provide every day. It’s encouraging to know your experience has met those expectations. We’ll continue working to deliver that same level of quality and assistance whenever you need us. If there’s ever anything more we can do to support you, we’re always here to help. We truly appreciate your support! Published on May 27, 2026
Si lisasaaasasass
Response: Hola San Juanita, Gracias por tomarte un momento para compartir tu reseña. Valoramos mucho que hayas dejado tu calificación positiva, incluso si tu comentario fue breve. Nos alegra saber que tu experiencia ha sido lo suficientemente buena como para darnos 5 estrellas. Nuestro objetivo es seguir brindando un servicio claro, fácil y confiable en cada interacción. Si en algún momento deseas compartir más detalles o necesitas apoyo, estaremos encantados de ayudarte. ¡Gracias por confiar en nosotros! Published on May 27, 2026
Easy to create the new account
Response: Hi Veldee, Thank you for sharing your experience. It’s great to hear that creating your new account was easy and straightforward. We know how important it is to have a smooth start, and your feedback shows that the process is delivering the kind of simplicity and convenience customers value. That’s something our team works hard to make consistent for everyone. As you continue using your account, we’ll keep focusing on keeping things just as easy and accessible. If you ever need support or have questions along the way, we’re always here to help. Welcome—we’re glad to have you with us! Published on May 27, 2026
Me gusta que todos l os dias se cuabto consume de luz y lo comodo y facil para pagar .
Response: Hola Alberto, Gracias por compartir tu experiencia. Nos da mucho gusto saber que valoras poder ver tu consumo de luz todos los días y que encuentras el proceso de pago cómodo y fácil. Esa visibilidad diaria y simplicidad son aspectos clave que buscamos ofrecer para que puedas tener mayor control y tranquilidad sobre tu servicio. Es excelente saber que están cumpliendo con tus expectativas. Seguiremos trabajando para mantener esta experiencia clara y conveniente para ti. Si en algún momento necesitas apoyo o tienes alguna sugerencia, estamos aquí para ayudarte. ¡Gracias por confiar en nosotros! Published on May 27, 2026
Lo que dicen nuestros clientes
¡Vea por qué nuestros clientes dicen que somos el mejor proveedor de electricidad en Texas!
Me preocupaba conseguir electricidad para mi casa a través de una compañía de prepago. Estuve llamando a varias compañías para consultar las diferentes tarifas y luego tuve que pasar por la moles…
Llevo varios años con esta compañía y me siento muy satisfecho desde entonces. Incluso cuando me mudé, hicieron que esta situación normalmente estresante fuese y nada problemática La recomiendo…
Llevo 2 años disfrutando del servicio. Al principio, este servicio iba a ser temporal, pero al ser tan eficaz para mí, decidí mantenerlo a largo plazo. Soy un cliente satisfecho.
Acerca de Payless Power
Payless Power quiere ser su compañía de electricidad de Texas.
Independientemente de que viva en una ciudad grande o en un pueblo pequeño, ¡podemos ahorrarle dinero! ¿Dónde suministramos electricidad en Texas? Brindamos nuestro servicio a clientes de más de 400 comunidades desreguladas de Texas. Trabajamos con las principales compañías de electricidad de todo el estado de Texas para ofrecer electricidad sin depósitos. Las compañías eléctricas son: Oncor en el área metropolitana de Dallas/Fort Worth Metroplex y en varias partes del oeste de Texas; CenterPoint Energy en Houston y zonas aledañas; AEP Central en Corpus Christi y zonas aledañas; AEP North en Abilene y otras comunidades del norte de Texas.
