Opiniones sobre Payless Power
Lee las opiniones de los clientes de Payless Power
Great timing and very affective
Response: Hi Cherokee, Thank you so much for sharing your experience with us. It’s great to hear that the timing worked well for you and that you found the service effective. Feedback like yours helps us understand what truly makes a difference for our customers. Published on January 19, 2026
I really love using prepaid light
Response: Hi Abel, Thank you for sharing your thoughts with us! It’s great to hear how much you’re enjoying the convenience of prepaid electricity—it sounds like it’s been a good fit for the way you like to manage your energy use. We understand how important it is to have a service that gives you control and flexibility, and we’re glad it’s working well for you. Published on January 19, 2026
So easy!i great customer service! Love it
Response: Hi Sara, Thank you so much for sharing your experience! It’s wonderful to hear that everything felt so easy and that our customer service stood out to you. We work hard to create a smooth, supportive process, and feedback like yours lets us know we’re on the right track. Published on January 19, 2026
Love how easy and simple the sign up and reloading my account was and is
Response: Hi Yesenia, Thank you for sharing your experience with us! It’s great to hear that the sign‑up process and reloading your account felt easy and straightforward— that’s exactly the kind of experience we want you to have each time you log in. Your feedback lets us know that the tools we’ve put in place are working the way they should, and it also helps us keep improving. Published on January 19, 2026
No stars they suck if I was you I would not I repeat I would not do business with them they are a rip off straight up payless power excessively charges you for no reason then read you some rebuttal that doesn’t help for your sake choose a different company even if it means you have to pay a big deposit cause **** payless power
Response: Hi Alisha, Thank you for taking the time to share your experience. I hear how strongly you feel about the charges on your account, and it’s clear that the situation has been frustrating for you. Your feedback matters because it helps us understand where things haven’t aligned with your expectations. After reviewing your account history, both PUCT and Oncor have confirmed that no overcharging occurred. I understand that this may not match how the charges felt on your end, and I want to make sure you have the clearest possible explanation of how your usage and billing were calculated. If you’re open to it, our Customer Care Team can walk through the details with you step‑by‑step to ensure everything makes sense and to address any remaining concerns directly. You can reach us at 1‑888‑963‑9363, Monday through Friday from 9:00 AM to 5:00 PM. We’re committed to helping you get the information you need. Published on January 19, 2026
Love how easy and simple the sign up and reloading my account was and is
Response: Hi Yesenia, Thank you for sharing your experience with us! It’s great to hear that the sign‑up process and reloading your account felt easy and straightforward— that’s exactly the kind of experience we want you to have each time you log in. Your feedback lets us know that the tools we’ve put in place are working the way they should, and it also helps us keep improving. Published on January 19, 2026
Easy use, easy to watch your daily usage and modify your usage as needed.
Response: Hi Kelly, Thank you for sharing your thoughts with us! It’s great to hear that the features feel easy to use and that being able to track and adjust your daily usage is working well for you. Your experience highlights exactly what we aim to deliver—tools that put you in control and make managing your service straightforward. Published on January 19, 2026
It is very difficult to disconnect service, I would not suggest this company
Response: Hi Brooke, Thank you for taking the time to share your experience. I hear your concern about how challenging it felt to disconnect your service, and I understand how important it is for that process to be clear and straightforward. Your feedback highlights an area where we can continue improving, and I appreciate you bringing it to our attention. To help make things easier going forward, service disconnection can be completed directly through the MyAccount Portal by selecting “End Service.” If you ever prefer to speak with someone instead, our Customer Care Team is also available at 1‑888‑963‑9363, Monday through Friday from 9:00 AM to 5:00 PM, to assist with scheduling a disconnection. Published on January 19, 2026
Easy to set up thank you
Response: Hi Michael, I’m really glad to hear that getting everything set up was easy for you—it's great to know the experience matched what you were hoping for. Your feedback shows us what’s working well, and it helps us continue focusing on making things simple and straightforward. Published on January 19, 2026
Great light company
Response: Hi Beatriz, Thank you for taking the time to share your thoughts with us. It means a lot to know that your experience with our electric service has been a positive one. I’m glad to hear things are running smoothly for you, and I want you to feel confident that we’re here to support that experience every step of the way. Published on January 19, 2026
Lo que dicen nuestros clientes
¡Vea por qué nuestros clientes dicen que somos el mejor proveedor de electricidad en Texas!
Me preocupaba conseguir electricidad para mi casa a través de una compañía de prepago. Estuve llamando a varias compañías para consultar las diferentes tarifas y luego tuve que pasar por la moles…
Llevo varios años con esta compañía y me siento muy satisfecho desde entonces. Incluso cuando me mudé, hicieron que esta situación normalmente estresante fuese y nada problemática La recomiendo…
Llevo 2 años disfrutando del servicio. Al principio, este servicio iba a ser temporal, pero al ser tan eficaz para mí, decidí mantenerlo a largo plazo. Soy un cliente satisfecho.
Acerca de Payless Power
Payless Power quiere ser su compañía de electricidad de Texas.
Independientemente de que viva en una ciudad grande o en un pueblo pequeño, ¡podemos ahorrarle dinero! ¿Dónde suministramos electricidad en Texas? Brindamos nuestro servicio a clientes de más de 400 comunidades desreguladas de Texas. Trabajamos con las principales compañías de electricidad de todo el estado de Texas para ofrecer electricidad sin depósitos. Las compañías eléctricas son: Oncor en el área metropolitana de Dallas/Fort Worth Metroplex y en varias partes del oeste de Texas; CenterPoint Energy en Houston y zonas aledañas; AEP Central en Corpus Christi y zonas aledañas; AEP North en Abilene y otras comunidades del norte de Texas.
