Opiniones sobre Payless Power
Lee las opiniones de los clientes de Payless Power
For a pay as you go day to day service for those that live in a very low income range price of electricity is high
Victor C.
in San Angelo
Publicado el March 11, 2025
Response: Hi Victor, and thank you for taking the time to reach out to us about this issue. We understand you may have concerns with your recent billing, and we know it is important to have a firm understanding of this issue. Keep in mind, customers are billed based on how much electricity they use, and this usage amount is displayed with your daily billing notification that we send every morning. Your billing can also be reviewed in a breakdown at the My Account Portal at paylesspower.com If you have any other questions or concerns, please contact us at 1-888-963-9363 Published on March 11, 2025
For a pay as you go day to day service for those that live in a very low income range price of electricity is high
Victor C.
in San Angelo
Published on March 11, 2025
Response: Hi Victor, and thank you for taking the time to reach out to us about this issue. We understand you may have concerns with your recent billing, and we know it is important to have a firm understanding of this issue. Keep in mind, customers are billed based on how much electricity they use, and this usage amount is displayed with your daily billing notification that we send every morning. Your billing can also be reviewed in a breakdown at the My Account Portal at paylesspower.com If you have any other questions or concerns, please contact us at 1-888-963-9363 Published on March 11, 2025
Ok service need to do better with payment arrangement
Diamond M.
in Dallas
Published on February 28, 2025
Response: We appreciate your feedback on this matter, Diamond. We understand you may have concerns with available payment arrangement options and understand why this would be important. You can contact us at 1-888-963-9363 for any questions or concerns on this matter. Published on February 28, 2025
Rates are high spmetimes
Vanessa R.
in Arlington
Published on February 27, 2025
Response: We appreciate you for your feedback, Vanessa. We know you may have concerns with your recent electricity charges and billing, and know it can be frustrating if you don't understand your charges. Payless Power charges you for the amount of electricity you used two days prior. We always include this amount on the daily billing notification we send out each morning. If your home uses more electricity, the more you will receive in billing. Our 6 and 12-month plans are at a fixed rate, meaning that what Payless Power charges you per kWh does not fluctuate. If you have any other questions or concerns, please reach out to us at 1-888-963-9363 Published on February 27, 2025
I’m cool for how it work in a time of crunch or hardship. But the inconsistence fluctuation of the kw price is annoying.
Jonathan G.
in Houston
Published on February 25, 2025
Response: Thank you for taking the time to leave us your feedback and review, Jonathan! We see you may have some concerns with your billing and charges, and know this can be a very important issue to cover. First, please keep in mind that the 6-month and 12-month plans we offer are fixed-rate plans. That means the price per KWH we charge will not change during the contract term. Payless Power charges its customers based on how much electricity they use. We always inform customers of the amount they used and were charged for with their daily billing notifications. If you have any other questions or concerns, please contact us at 1-888-963-9363 Published on February 25, 2025
I’m cool for how it work in a time of crunch or hardship. But the inconsistence fluctuation of the kw price is annoying.
Jonathan G.
in Houston
Published on February 25, 2025
Response: Thank you for taking the time to leave us your feedback and review, Jonathan! We see you may have some concerns with your billing and charges, and know this can be a very important issue to cover. First, please keep in mind that the 6-month and 12-month plans we offer are fixed-rate plans. That means the price per KWH we charge will not change during the contract term. Payless Power charges its customers based on how much electricity they use. We always inform customers of the amount they used and were charged for with their daily billing notifications. If you have any other questions or concerns, please contact us at 1-888-963-9363 Published on February 25, 2025
Not good for seniors
Kenneth C.
in Houston
Published on February 19, 2025
Response: Thank you for your feedback on this matter, Kenneth. We know you may have some concerns with the services you are being provided, and know that these are important matters. While we are not currently offering post paid services, we are aiming to get this option available later this spring. When post-paid services become available, you may be eligible for a deposit waiver if you are 65 or older. Published on February 19, 2025
Customer service sucks!
Everest A.
in Arlington
Published on February 19, 2025
Response: Thank you for giving us your feedback on this matter, Everest. Payless Power understands the importance of receiving assistance from customer service, and can understand why you may be frustrated with an experience you feel may be inadequate. Payless Power records all of its calls, and customers may call 1-888-963-936 and request a review of these calls by a supervisor. Published on February 19, 2025
50/50 it depends on who i tell!
Richard A.
in Houston
Published on February 17, 2025
Response: Thank you for your feedback on our services! If you have any questions or concerns, feel free to reach out to us at 1-888-963-9363 Published on February 17, 2025
Prices are too high and fluctuates too high
Cassandra S.
in Garland
Published on February 17, 2025
Response: Thank you for reaching out to us about this issue, Cassandra. We understand that you have some concerns with your current billing, and we can understand why this may be frustrating if you do not understand the charges that you are receiving. Payless Power bills it's customers based on the amount of electricity that they have consumed two days prior. We always send in this amount with your daily electricity billing notification, so you can be aware of what you are using. Your daily billing can also be reviewed on the My Account Portal at paylesspower.com Here, you can see a breakdown to see what charges were applied to your billing. If you have any questions or concerns, please reach out to us at 1-888-963-9363 Published on February 17, 2025
Lo que dicen nuestros clientes
¡Vea por qué nuestros clientes dicen que somos el mejor proveedor de electricidad en Texas!
Me preocupaba conseguir electricidad para mi casa a través de una compañía de prepago. Estuve llamando a varias compañías para consultar las diferentes tarifas y luego tuve que pasar por la moles…
Christine M. en Killeen
Llevo varios años con esta compañía y me siento muy satisfecho desde entonces. Incluso cuando me mudé, hicieron que esta situación normalmente estresante fuese y nada problemática La recomiendo…
Julia L. en Webster
Llevo 2 años disfrutando del servicio. Al principio, este servicio iba a ser temporal, pero al ser tan eficaz para mí, decidí mantenerlo a largo plazo. Soy un cliente satisfecho.
Kalandra H. en McKinney
Acerca de Payless Power
Payless Power quiere ser su compañía de electricidad de Texas.
Independientemente de que viva en una ciudad grande o en un pueblo pequeño, ¡podemos ahorrarle dinero! ¿Dónde suministramos electricidad en Texas? Brindamos nuestro servicio a clientes de más de 400 comunidades desreguladas de Texas. Trabajamos con las principales compañías de electricidad de todo el estado de Texas para ofrecer electricidad sin depósitos. Las compañías eléctricas son: Oncor en el área metropolitana de Dallas/Fort Worth Metroplex y en varias partes del oeste de Texas; CenterPoint Energy en Houston y zonas aledañas; AEP Central en Corpus Christi y zonas aledañas; AEP North en Abilene y otras comunidades del norte de Texas.


