Opiniones sobre Payless Power
Lee las opiniones de los clientes de Payless Power
Se pasan de verga cada dia me cobran mas antes ponia dos recargas de 20 dlls por semana y ahora tengo que poner tres por semana
Son estafadores, no opten por tener esta compañia,me están sacando $50 dólares diarios cuando yo mi si quiera paso en casa y m aseguró d mantener todo completamente desconectado, no puse 0 estrellas por qué no tiene la opción
I have been charged for kw I haven’t used
Response: Thank you for contacting us about your concerns, Ramon. We understand that you have some concerns about your electricity consumption, and know that not understanding where the usage may be coming from can be stressful. For concerns of your usage, you can always review your electricity consumption via the smartmetertexas.com website, which will break down your usage in minute intervals. This way, you can review when you used the most electricity. If you have any other questions, please contact us at 1-888-963-9363 Published on May 05, 2025
I have been charged for kw I haven’t used
Response: Thank you for contacting us about your concerns, Ramon. We understand that you have some concerns about your electricity consumption, and know that not understanding where the usage may be coming from can be stressful. For concerns of your usage, you can always review your electricity consumption via the smartmetertexas.com website, which will break down your usage in minute intervals. This way, you can review when you used the most electricity. If you have any other questions, please contact us at 1-888-963-9363 Published on May 05, 2025
What purpose do you serve if ya is closed on the weekend?!! Like y’all we work and can’t call during your ridiculous business hours. Allow the system to accept payments when your dumbbell of a system won’t allow us to login!!! Come on PP, this isn’t rocket scienCe Adapt and become more user friendly.
Response: Thank you for taking the time to reach out to us about this matter, Patricia. We understand how important it is for customers to get assistance when they need it, and can understand why you may be frustrated. Please keep in mind that, even if you are unable to log in, payments can be processed via our automated system. If you are having issues with making payments through our system, please make sure the account information you are providing is correct, as well as any card information such as the card number, expiration date, as well as the CVV and billing address associated with the card. If you cannot make payments with our automated system or through the My Account portal at paylesspower.com, we accept cash payments through MoneyGram services such as eligible MoneyGram locations or the MoneyGram website. You will need your account number and the MoneyGram receive code 14715. You can reach out to a live representative by calling in to 1-888-963-9363 during business hours, which are Monday through Friday between the hours of 9AM through 5PM. We also provide after hours email assistance during these hours: 5:00 PM to 9:00 PM Monday - Friday 9:00 AM to 5:00 PM on Saturday 11:00 AM to 8:00 PM on Sunday Published on May 05, 2025
I would not give this company half a star. They absolutely suck if you’re looking for power do not go to pay less power.
Response: Thank you for taking the time to reach out to us about this issue you are having, Elexxas. We see you are having concerns with the services you are receiving from Payless Power, and we will be happy to assist you at 1-888-963-9363 Published on May 05, 2025
Me están robando el dinero si la situación sigue así y no toman medidas cancelaré mi servicio pido revisión de todas mis facturas
Terrible service after hours. It’s not convenient at all when you can’t talk to anyone because you can’t log in. I hate the experience I will be switching as soon as possible
Response: Thank you for reaching out to us about this concern, Lillian. We understand you have concerns about your ability to communicate with us after hours, and know that being able to speak with someone for any concerns is vital. Please keep in mind that you can call in to speak with a live representative Monday through Friday from 9AM to 5PM. If you are needing assistance after that time frame, you can reach out to us via our after hours email during the following hours: Monday through Friday from 5:00 PM to 9:00 PM Saturday from 9:00 AM to 5:00 PM Sunday from11:00 AM to 8:00 PM Should you need any further assistance, please reach out to us at 1-888-963-9363 Published on April 30, 2025
Do not use this company, their automated system doesn’t help with anything and dont have any problems on a weekend or late in the evening after you get off woke because your just s.o.l.
Response: Thank you James for sharing your thoughts. It’s clear that being unable to get the help you needed outside of regular hours was a major source of frustration, and we understand how important it is to have access to real support when it matters most. At Payless Power, our automated system is designed to handle basic account needs, but we know that sometimes a real conversation is what’s needed. Our customer care team is available Monday through Friday, 9am to 5pm, at 1-888-963-9363, and we’re here to assist with any issues that require personal attention. Your feedback highlights a real concern, and we appreciate you bringing it forward. We're committed to continuing to improve the customer experience and making sure our support aligns better with the needs of our customers. If there’s something still unresolved, we’d like to work with you directly—don’t hesitate to reach out during our business hours Published on April 22, 2025
La verdad no fue lo me dijeron el día que los contacte, les falta tener seriedad
Lo que dicen nuestros clientes
¡Vea por qué nuestros clientes dicen que somos el mejor proveedor de electricidad en Texas!
Me preocupaba conseguir electricidad para mi casa a través de una compañía de prepago. Estuve llamando a varias compañías para consultar las diferentes tarifas y luego tuve que pasar por la moles…
Llevo varios años con esta compañía y me siento muy satisfecho desde entonces. Incluso cuando me mudé, hicieron que esta situación normalmente estresante fuese y nada problemática La recomiendo…
Llevo 2 años disfrutando del servicio. Al principio, este servicio iba a ser temporal, pero al ser tan eficaz para mí, decidí mantenerlo a largo plazo. Soy un cliente satisfecho.
Acerca de Payless Power
Payless Power quiere ser su compañía de electricidad de Texas.
Independientemente de que viva en una ciudad grande o en un pueblo pequeño, ¡podemos ahorrarle dinero! ¿Dónde suministramos electricidad en Texas? Brindamos nuestro servicio a clientes de más de 400 comunidades desreguladas de Texas. Trabajamos con las principales compañías de electricidad de todo el estado de Texas para ofrecer electricidad sin depósitos. Las compañías eléctricas son: Oncor en el área metropolitana de Dallas/Fort Worth Metroplex y en varias partes del oeste de Texas; CenterPoint Energy en Houston y zonas aledañas; AEP Central en Corpus Christi y zonas aledañas; AEP North en Abilene y otras comunidades del norte de Texas.
