Opiniones sobre Payless Power
Lee las opiniones de los clientes de Payless Power
Great company just use of the electricity we use no more power nor less it’s a great company thanks.
Response: Hi Cecilia, Thank you so much for sharing your experience! It’s great to hear that you’re finding consistency in your electricity usage and that our service is meeting your expectations. We understand how important it is to have reliable power without unexpected changes, and we’re glad that’s been your experience. Your feedback helps us continue to focus on what matters most to our customers—dependable service and peace of mind. Published on October 06, 2025
This is fine temporary. Once you’re done paying them you’ll realize that you may as well get an electric bill. I paid for my lights to be reconnected Friday morning. My power was never restored, however my balance continued to go down at a fast rate like my power is connected. There is absolutely no usage in my home. How am I still being charged ?
Response: Hi Shamira, Thank you for sharing your experience. We understand how confusing it can be to see your balance decrease when your power hasn’t been restored, especially when you're not using electricity at home. What you're noticing is related to how our billing system works. We bill in two-day arrears, which means charges from previous usage can still post to your account even after the power has been disconnected. This can sometimes make it appear as though you're being charged for current usage when it's actually from earlier activity. To make sure everything is resolved and your service is fully restored, we recommend reaching out to our Customer Care Team directly at 1-888-963-9363 during standard business hours which are Monday through Friday 9:00 AM to 5:00 PM. They’ll be able to look into your account in real time and ensure everything is working as it should. Published on October 06, 2025
Really great company
Response: Hi Brenda, Thank you so much for taking the time to share your thoughts with us. We’re truly glad to hear that you’ve had a great experience with our company. It means a lot to know that our efforts are making a positive impact. Your feedback encourages our team to keep delivering the kind of service and support our customers deserve. Published on October 03, 2025
Easy, simple fast with great service and rates.
Response: Hi Richard, Thank you for sharing your experience! It’s great to hear that the process felt easy, simple, and fast for you. We understand how important it is to have reliable service and competitive rates, and we’re glad that stood out during your interaction. Your feedback reinforces what we strive for every day—making things smooth and stress-free for our customers. Published on October 02, 2025
I love that I get to see my balance every day. It gives me the opportunity to manage my acct and able to add funds when needed.
Response: Hi Perla, Thank you for sharing your experience! It’s great to hear how being able to view your balance daily helps you stay on top of your account and manage your funds with confidence. That kind of control can make a big difference, and we’re glad the tools are working well for you. Published on October 02, 2025
I love that I get to see my balance every day. It gives me the opportunity to manage my acct and able to add funds when needed.
Response: Hi Perla, Thank you for sharing your experience! It’s great to hear how being able to view your balance daily helps you stay on top of your account and manage your funds with confidence. That kind of control can make a big difference, and we’re glad the tools are working well for you. Published on October 02, 2025
I wish y’all could integrate Google pay as an option. On the website.thanks
Response: Hi Aaron, Thank you for taking the time to share your feedback. We hear you—having Google Pay as a payment option would definitely add convenience for many customers like yourself who prefer digital wallets. We understand how important it is to have flexible and seamless payment methods. While Google Pay isn’t currently available on our website, we do offer several other ways to make payments, including: Online through the MyAccount portal Over the phone via our automated system or with a live representative (Monday–Friday, 9:00 AM–5:00 PM) Cash payments through MoneyGram using receive code 14715 Your suggestion is valuable, and we’ve shared it with our team for future consideration as we continue improving our services. Published on October 02, 2025
After we made a payment y’all still cut them off
Response: Hi Mieshia, Thank you for sharing your experience. We understand how frustrating it can be to make a payment and still see a service interruption—that’s definitely not the outcome anyone wants. We hear your concern and want to clarify how the timing of payments affects service status. When payments are received after 12:00 p.m., the disconnection process has already begun, and unfortunately, we’re unable to stop it at that point. However, once your payment is processed, a reconnection order is sent immediately, and services are typically restored within two hours. We know timing can be tricky, and we’re here to help make things smoother moving forward. If you ever need assistance with payment scheduling or reminders, we’d be happy to explore options that work best for you. Please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours which are Monday through Friday 9:00 a.m. to 5:00 p.m. with any other questions or concerns you may have. Published on October 01, 2025
Its pretty good it still seems expensive I just started working and its hard at this time for me but I work from home and need to have lights until I start getting paid
Response: Hi Stephanie, Thank you for sharing your experience with us. It’s great to hear that you find our service pretty good, especially as you're starting a new chapter working from home. That transition can definitely come with its own set of challenges, especially when budgeting is tight. We understand how important it is to have reliable electricity while you're getting settled into your new role. That’s why we work hard to offer competitive pricing, which you can compare with other providers at PowerToChoose.org. It’s a helpful resource for finding the best fit for your needs and budget. If you ever want help reviewing your plan or exploring options that might better suit your current situation, we’re here to help. Just reach out to our Customer Care Team at 1-888-963-9363 during standard business hours which are Monday through Friday 9:00 AM to 5:00 PM—we’d be happy to walk through it with you. Published on September 30, 2025
At lowest Payless was there for me. I’m 69 yrs cancer patient & I was struggling on a fixed income not being able to pay a high light bill of 300$ or 400$ + tax a mth. Then I saw the add on TV & Facebook & decided to call & the rate they offered was excellent. I live alone & on the average my daily rate is $6.57 a day. God I’m so grateful for Payless power company. The service with compassion & understanding like family sticking together when in need. Thank you Payless power for making my life less stressful not having to worry bout being in the dark. Awesome company yes you are. 🙏🙏
Response: Hi Edwina, Thank you so much for sharing your story. We hear how important it was for you to find a reliable and affordable energy solution during a challenging time, and we're truly honored that Payless Power could be part of that support system. Your strength and resilience are inspiring, and knowing that our service helped ease some of your stress means a great deal to us. We’re committed to keeping things simple, compassionate, and accessible—especially for customers like you who deserve peace of mind and dependable service. If there’s ever anything more we can do to support you, please don’t hesitate to reach out. We’re here for you, just like family. Published on September 29, 2025
Lo que dicen nuestros clientes
¡Vea por qué nuestros clientes dicen que somos el mejor proveedor de electricidad en Texas!
Me preocupaba conseguir electricidad para mi casa a través de una compañía de prepago. Estuve llamando a varias compañías para consultar las diferentes tarifas y luego tuve que pasar por la moles…
Llevo varios años con esta compañía y me siento muy satisfecho desde entonces. Incluso cuando me mudé, hicieron que esta situación normalmente estresante fuese y nada problemática La recomiendo…
Llevo 2 años disfrutando del servicio. Al principio, este servicio iba a ser temporal, pero al ser tan eficaz para mí, decidí mantenerlo a largo plazo. Soy un cliente satisfecho.
Acerca de Payless Power
Payless Power quiere ser su compañía de electricidad de Texas.
Independientemente de que viva en una ciudad grande o en un pueblo pequeño, ¡podemos ahorrarle dinero! ¿Dónde suministramos electricidad en Texas? Brindamos nuestro servicio a clientes de más de 400 comunidades desreguladas de Texas. Trabajamos con las principales compañías de electricidad de todo el estado de Texas para ofrecer electricidad sin depósitos. Las compañías eléctricas son: Oncor en el área metropolitana de Dallas/Fort Worth Metroplex y en varias partes del oeste de Texas; CenterPoint Energy en Houston y zonas aledañas; AEP Central en Corpus Christi y zonas aledañas; AEP North en Abilene y otras comunidades del norte de Texas.
