THIS COMPANY IS VERY EASY TO MAKE PAYMENT AND START NEW SERVICE THE SAME DAY.
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on May 14, 2022
Love Payless power fast & easy
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on May 14, 2022
Best light company I found
Response: Thank you so much for the 5 star review! Published on May 14, 2022
Great service works well with us to keep lights on
Response: We are proud to know that we meet your expectations and we are always looking to improvise our service. Published on May 14, 2022
We have used paylesspower for several yrs and it has been a blessing, we have told as many people as we can if they can switch they need to, it just works for us no huge bill all at the end of the month and the are exactly what they say, we love them. Thank you payless power!!!!
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on May 14, 2022
good service over all
Response: Thank you so much Roberto for being a great customer! Published on May 14, 2022
Love this company so far. No stress
Response: Thank you Anthony for the 5 star review! Published on May 14, 2022
Very affordable.
Response: Thank you for the feedback it's greatly appreciated! Published on May 14, 2022
I don’t like all the E-mails and can’t turn them off. I submit a payment and it didn’t reflect on those e-mails.
Response: Mr. Dean- Your review states that you are frustrated at the amount of email notifications you receive and you cannot figure out how to deactivate them . We can definitely help but are unable to locate your account using the information provided . Please call us at 888 963 9363 for assistance. Published on May 12, 2022
This company is just money hungry they won’t let me protect my account cause I do minimum payment leaving my account balance 1 cent there excuse is I need to put more fund well that all I could do so why should matter and yes this company is the worst we cut power off with kids and they don’t help they try to sound like they want to help but pull out unfortunately we can’t I we Change providers once my switch hold is removed and the people who put good rating they do it for the credit they get worst no customer support and expensive
Response: Mr Montemayor- Your comments express frustration because we have limited options available. These frustrations lead you to believe that our positive reviewers get credits on their accounts . This is not true. Your last couple of years as a Payless Power customer have been a challenging journey. We’ve helped the best we could but you are correct in that we cannot offer you additional assistance beyond what is already available to you automatically if your payments just bring the account to zero. As a prepaid customer , you are required to add fund to your account in advance for your future charges. The last 2 years have been challenging for so many residents in the state due to Covid and the winter storm. The good news is that you have almost made it through . Call us at 888 963 9363 for more information. Published on May 04, 2022