I never thought electricity could be so easy! I’ve always used the big companies like Gexa, Direct Energy and TXU because I thought that was the best thing to do until I gave Payless Power a chance. The cost is SO MUCH lower! I try to pay attention to keep my balance above $35 to get the extra discount and I love the text updates to keep track of my usage. My bill was half of what it was last year with another company. I’ve told everyone I know about y’all!
Response: Melanie - thank you so much for the wonderful compliments and for spreading the word. The FlexPay discount is one of the very easiest ways to save :)
Signed up because needed quick electricity . found Payless power website read reviews of course but it was the night before the move in date and still had no electricity set up. So I read on reviews was a bit skeptical but honestly . the next morning I got a text message saying service was active I was super surprised it was that fast. For as much as we use electricity consumption our price is very good I love the text messages letting me know about my account. We are very pleased. A little upset that I was never informed on the 70 or 75 deposit and you actually get 100$ in electricity . help me out on this please other that . I love Payless power.!!!!!
Response: Nellie - thank you for the kind remarks. Just to clarify, we don't require a deposit from customers but since our service is pre-paid you do have to put a payment of at least $40 to start your service. We do not hold that money as a deposit though. It is available for your immediate use.
Are Saturdays free?
Response: Hello - we currently do not offer free weekends. This is something that some companies advertise but in reality they charge a higher rate on week days to make up for their revenue loss on the weekends. Our billing is very straightforward. We provide a good rate 7 days per week and if you can manage to keep a balance of $25 or more we will discount that rate by 3.5 cents. It's that simple!
Can I get my last month statement via email please
Response: Hello - a summary of usage and payments has been sent to your email address.
I honestly love the low amount I pay especially when I hear my co-workers talking about outrages payments on their electric bills. It works for me to have pre-pay since I am working on my credit and at times won’t have the total amount due if I had to pay a monthly bill. With this I look and pay as little as possible to get me to the next pay check or more when I am able to. Thank you!!
Response: Claribel. Thank you for the kind words. We are happy to help.
very very pleased, with this service, I can see what we have used daily and adjust our thermostats.. no deposits, no applications very easy
Response: Jerri. Thank you so much for the kind words. We are glad to see that you a using the notifications to their maximum benefit. ;)
I love this company I believe everyone should use them
Response: Thank you Dana. We love that you have given us a chance to provide your electric service :)
I have been with them for over 3 years I love it I just moved to a 4 bedroom home just now paying a little more then I was in my apartment
Response: Thank you Luz. I'm glad we could help :)
I have been with payless over a yr and love the service.Great customer service.
Response: Thank you Cheryl. It is our pleasure to serve you.