Opiniones sobre Payless Power
Lee las opiniones de los clientes de Payless Power
I do not recommend bc if your late on a payment they will shut off your power and you want have electricity until the back in office so if it goes out on a Friday your screwed. And plus I made my payment Friday here it is mid afternoon Saturday no power and they have already taken 10$ and I have no electricity
Response: Sebastian, thank you for your review. Payless Power recommends to keep a positive balance in your account to avoid any service interruptions. If your service is disconnected and a payment is made the service will be restored within two hours regardless of the time the payment came in. Please keep in mind that Payless Power charges two days in arrears. If you have any other questions or concerns you can reach out to a live representative by calling in to 1-888-963-9363 during business hours, which are Monday through Friday between the hours of 9AM through 5PM. We also provide after hours email assistance during these hours: 5:00 PM to 9:00 PM Monday – Friday, 9:00 AM to 5:00 PM on Saturday, and 11:00 AM to 8:00 PM on Sunday. Published on June 10, 2025
Good Good Good Good Good Good Good
Response: Thank you for your positive review, Sthefany. Published on June 10, 2025
Me gusta que rapidez conectan los servicios de electricidad y el personal de atención al cliente muy amable y eficaz gracias y las tarifas súper bien
Ok no hidden fees that’s hard to believe I had $118.00 yesterday after depositing $100. Shows 3.67 for yesterday but left remaining at $111. I’m never sure what I’m being charged. Becoming very dissatisfied
Response: We value your input, Tamara. Please keep in mind Payless Power charges two days arrears. You can see the average daily use for the past three bills as well to give you an estimate of how much you are spending per day. As the weather heats up our usage can increase even when it does not seem that anything has changed in the home. You can view a breakdown of your usage at smartmetertexas.com to see when you are using the most electricity. Please let us know if there is anything we can assist you with by reaching out to us at 1-888-963-9363 during standard business hours. Published on June 09, 2025
I don’t like that I get charged 5 dollars for making a payment unless I enroll in auto pay. If I can’t afford auto pay l, I definitely can’t afford 5 dollars just to pay you.
Response: Thank you for your feedback, Sarah. Payless Power does charge a payment processing fee if we are not enrolled in auto-pay. This payment processing fee can also be avoided by ensuring that we are paying $75.00 or more when making payments. Please let us know if you have any questions or concerns by reaching out to us at 1-888-963-9363 during standard business hours. Published on June 09, 2025
Great service, it does get more expensive during the summer days even though we don’t use more electricity but they are very reliable
Response: Thank you for your feedback! We’re glad to hear you find our service reliable—that’s something we take great pride in. We understand that summer electricity costs can be frustrating. Usage going up can usually be attributed to the weather outside. The more it heats up, the longer our air conditioners will stay on to cool the home to the desired temperature. You can view a breakdown of your usage at smartmetertexas.com to see when you are using the most electricity. If you ever have questions about your plan or ways to optimize your energy usage, we’d be happy to assist you. You can reach us anytime, including after hours, at Payless Power Contact Us. We appreciate your support and look forward to continuing to serve you! Published on June 17, 2025
Easy process but cost too much
Response: Thank you for your review, Meteka. We are glad that you found the process easy to set up a new pre-paid account. Payless Power offers competitive rates on all of our pre-paid plans. You can visit www.powertochoose.org and review facts sheets to compare plans and prices. Please let us know if you have any questions or concerns by reaching out to us at 1-888-963-9363 during standard business hours Monday - Friday 9:00 AM to 5:00 PM. Published on June 09, 2025
If you require electricity, quickly at that – then I would highly recommend PLP, even though the prices are beyond absurd as it is 20 cents a killowatt and coming from the industry, the average cost per kWh is between 9-12 cents, therefore, PLP is BANKING off of those who either do not qualify for a 24-month plan with a REP (retail-electric-provider) – which is the apedemy of being taken advantage of OR they need power and do not have the time to wait 7-10 business days for Oncor (our electricity distribution provider in the DFW).
Response: Ms Alexander- Thank you for taking the time to post your comments. To summarize, you state that Payless Power is good if you need service fast or have no other options, but our prices are nearly double that of the average price offered by competitors. While its easy to see how such a conclusion can be drawn, it’s not an accurate assessment. Please note that payless Power does not uses tactics such as bullseye plans and large usage credits to deflate advertised rates. We also don’t use gimmicks like free nights and weekends to create a false illusion that the customer is getting something for free when that does not happen. Our rates are competitive with major providers . Visit www.powertochoose.org and review facts sheets companies with plans with prices that seem too good to be true. Also, feel free to call us at 888 963 9363 for any questions you may have. Published on June 09, 2025
Great service best one yet that I’ve tried I would recommend
Response: Thank you for your positive rating, Melinda! Payless Power appreciates your recommendation. Published on June 09, 2025
One of the best company’s EVER! Love the text messages/emails of my balance!
Response: Leslie, thank you for your 5-star review. Payless Power is overjoyed to hear that you are finding the daily updates a helpful resource to see your power consumption. Thank you for choosing Payless Power! Published on June 09, 2025
Lo que dicen nuestros clientes
¡Vea por qué nuestros clientes dicen que somos el mejor proveedor de electricidad en Texas!
Me preocupaba conseguir electricidad para mi casa a través de una compañía de prepago. Estuve llamando a varias compañías para consultar las diferentes tarifas y luego tuve que pasar por la moles…
Llevo varios años con esta compañía y me siento muy satisfecho desde entonces. Incluso cuando me mudé, hicieron que esta situación normalmente estresante fuese y nada problemática La recomiendo…
Llevo 2 años disfrutando del servicio. Al principio, este servicio iba a ser temporal, pero al ser tan eficaz para mí, decidí mantenerlo a largo plazo. Soy un cliente satisfecho.
Acerca de Payless Power
Payless Power quiere ser su compañía de electricidad de Texas.
Independientemente de que viva en una ciudad grande o en un pueblo pequeño, ¡podemos ahorrarle dinero! ¿Dónde suministramos electricidad en Texas? Brindamos nuestro servicio a clientes de más de 400 comunidades desreguladas de Texas. Trabajamos con las principales compañías de electricidad de todo el estado de Texas para ofrecer electricidad sin depósitos. Las compañías eléctricas son: Oncor en el área metropolitana de Dallas/Fort Worth Metroplex y en varias partes del oeste de Texas; CenterPoint Energy en Houston y zonas aledañas; AEP Central en Corpus Christi y zonas aledañas; AEP North en Abilene y otras comunidades del norte de Texas.
