I really don’t understand no matter the amount of kwh I use, I’m still paying on average $14 a day, & no one is home for 15hrs out of 24hrs.. So I’m paying well over $300 a month in a 2br apt.. I really would like to go back to the original meters due to this smart meter being full of bs.
Response: Thank you for your feedback about this matter, Derrick. We understand that you have concerns over your current usage and billing, and know that it's important to have a full understanding of your billing. Payless Power charges customers based on the amount of electricity they consume, which is read from your meter by your local Transmission and Distribution Provider. Customers can always use the smartmetertexas.com website for an in-depth view of their consumption, with each day of usage being broken down to 15-minute installments. If you have any further inquiries or concerns, please reach out to us at 1-888-963-9363 Published on February 05, 2025
Enjoy paying as I go but, a bit too high right now
Response: We are truly thankful for trying our service. We would like the opportunity to improve how we serve you and our other customers. Would you please reach out to us by phone or email, so that we can get more information on how to improve? Published on February 01, 2025
So far so good. I’m New I’ll update in a few weeks
Response: We look forward to having you as a new customer! Published on February 01, 2025
Very reliable and courteous
Response: Thank you Krystal for the 5 star review! Published on February 01, 2025
Thbak you so much for everything u guys do for us and for giving us tine to make our paynents during this time its freezing its hard to get work and making payments is a bit harder but thabks to you guys we are able to have power and stay safe in these weather conditions thank you !
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on February 01, 2025
My experience was Fast, easy and very friendly, I would definitely refer anyone to use this service.. Customer service is a plus!!
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on February 01, 2025
Great service and cheap
Response: Thank you for being a Great customer! Published on February 01, 2025
Convenient. Efficient love it
Response: Thank you for the 5 star review! Published on February 01, 2025
So easy and great service!!!
Response: Thank you for being a great customer! Published on February 01, 2025
so easy and quick…I just love payless!
Response: Thank you so much Stacy! Published on February 01, 2025
