Opiniones sobre Payless Power
Lee las opiniones de los clientes de Payless Power
I have been a customer since 2016. My light usage per day was $2-$3 a day. Now I am being charged $11-$12 a day and I use the same amount of electricity???? ((STAY AWAY))
Response: Thank you for your feedback you are very important to us and we strive to bill our customer’s accurately. We will be happy to go over this issue with you to independently confirm it with you. A Supervisor will review your account and will contact you as soon as possible. Published on June 06, 2018
The customer service is so rude. I was attempting to sign up and she kept talking over me so I’m going with another service….rude….rude…..rude.
Response: Thank you for your feedback. We apologize for the experience. Here at Payless Power we strive to treat every customer with professionalism and respect. Published on June 01, 2018
Way too high. I plan on changing plans in June when I get paid.
Response: Thank you for providing your feedback it’s greatly appreciated. Please note that Payless Power offers a bundled rate, this includes the energy charge, delivery and meters charges. By maintaining a balance above $35 you can save 20% off our standard rate. Another way on receiving a discount is when you use more than 17 KWH a day, Also another option that is recently new, when you signup for auto-pay, you can receive a daily credit of $0.33. We offer many ways to save! Published on June 01, 2018
…….horrible
Response: Vikki we do apologize you are not pleased with our service. A Supervisor will review your account and will contact you as soon as possible. Published on June 01, 2018
To much money every week I have to upload funds . I have an apt and I’ve paid at least $80.00 already.
Response: Tiarra- Thank you for taking the time on providing your feedback. We do apologize the inconvenience you're experiencing. Please reach out to our customer care dept at 888-963-9363 we will be happy to go over energy saving tips. Published on June 01, 2018
Constantly Going up By the day!!!! Paying almost 300 a Month!!!!!
Response: Thank you, your feedback is very important to us. Please note that Payless Power offers a bundled rate, this includes the energy charge, delivery and meters charges. By maintaining a balance above $35 you can save 20% off our standard rate. Published on May 25, 2018
If I could leave negative stars I would. We signed up after being told it was on a regular plan being billed 1 time per month. We made a deposit and we thought it was good. No!!! in a weeks time we managed to use our whole deposit and were negative. We discovered this and paid then paid more the next week and more the next week we can’t switch the have a hold on our meter. Im trapped. I’m on ssi I need 1 monthly payment so I can budget. Now I’m in the dark all the time. I’m scared to turn on anything. With 4 kids and fixed income, this is the worst choice I made. $12- 14 a DAY! THAT’S ALMOST MY RENT!
Response: A.R Lee I do apologize your experience with our service has not been pleasant. I was not able to locate an account in order to be able to reach out to you. If you could please contact our customer care dept. at 888-963-9363. Thank you. Published on May 25, 2018
you charge too much
Response: Thank you, your feedback is very important to us. Please note that Payless Power offers a bundled rate, this includes the energy charge, delivery and meters charges. By maintaining a balance above $35 you can save 20% off our standard rate. Published on May 18, 2018
Ridiculously expensive because I’m rarely home, dont use a washer, dryer, refrigerator, or dishwasher. I don’t even have water hooked up to the house and I’m getting charged over $6 a day. Complete ripoff
Response: Thank you for your feedback you are very important to us and we strive to bill our customer’s accurately. We will be happy to go over this issue with you to independently confirm it with you. A Supervisor will review your account and will contact you as soon as possible. Published on May 17, 2018
This people steal your moneyI would not recommend this company to anyone at first I was using$ 6.30 cents per day then it went up to 8.68 a day to 9.25 and now supposeably I’m using $14.67 cents a day so please try these and you don’t get told everything supposeably i pay10.8 cents a kw but when your goes under $ 35.00 you pay 14.1 cents this I was never told about that before opening my account
Response: Thank you for the feedback you are are very important to us and we strive to bill our customer’s accurately.Please note that Payless Power offers a bundled rate, this includes the energy charge, delivery and meters charges. By maintaining a balance above $35 you can save 20% off our standard rate. We will be happy to go over this issue with you to independently confirm it with you. A Supervisor will review your account and will contact you as soon as possible. Published on May 16, 2018
Lo que dicen nuestros clientes
¡Vea por qué nuestros clientes dicen que somos el mejor proveedor de electricidad en Texas!
Me preocupaba conseguir electricidad para mi casa a través de una compañía de prepago. Estuve llamando a varias compañías para consultar las diferentes tarifas y luego tuve que pasar por la moles…
Llevo varios años con esta compañía y me siento muy satisfecho desde entonces. Incluso cuando me mudé, hicieron que esta situación normalmente estresante fuese y nada problemática La recomiendo…
Llevo 2 años disfrutando del servicio. Al principio, este servicio iba a ser temporal, pero al ser tan eficaz para mí, decidí mantenerlo a largo plazo. Soy un cliente satisfecho.
Acerca de Payless Power
Payless Power quiere ser su compañía de electricidad de Texas.
Independientemente de que viva en una ciudad grande o en un pueblo pequeño, ¡podemos ahorrarle dinero! ¿Dónde suministramos electricidad en Texas? Brindamos nuestro servicio a clientes de más de 400 comunidades desreguladas de Texas. Trabajamos con las principales compañías de electricidad de todo el estado de Texas para ofrecer electricidad sin depósitos. Las compañías eléctricas son: Oncor en el área metropolitana de Dallas/Fort Worth Metroplex y en varias partes del oeste de Texas; CenterPoint Energy en Houston y zonas aledañas; AEP Central en Corpus Christi y zonas aledañas; AEP North en Abilene y otras comunidades del norte de Texas.
