Opiniones sobre Payless Power

What the hell is with the 20$ minimum. It used to be 10$. This is unfair and unacceptable.

Sólo quiero saber el porqué estamos obligados a pagar una cantidad a la cuenta. Primero era de $ 10.00.. Luego le subieron a $ 20.00 Y ahora de $ 34.66… Esto lo hacen para obligar al cliente a pagar más de lo que se gasta o que busquemos otro proveedor porque si bien recuerdo esto es un servicio de prepago lo cual ningún cliente está obligado a permanecer como cliente… No me gusta que cambien sus formas o aumentos sin avisarle a sus clientes con previó aviso eso es falta de ética profesional y abuso moral… Les recordamos que no son los únicos proveedores en el área así que no estoy obligado a permanecer o aceptar este aumento inmoral sin aviso alguno..,

U guys are expensive

This company is not good I had this company for a year now they charge you even if your disconnect . The guy I was talking to seem to have gotten upset when I asked him why are they still charging me if my account was disconnected he kept saying ma’am we are charging you for the service , when my account was disconnected it was a -0.39 an that was on a Monday by Thursday my account still disconnected now it says -35.67 how ?? You guys are getting over on people an that’s not right some people actually can’t get a regular light company an you guys are preying on people like that….

Extremely rude sales department. I was transferred to 4 representatives and lastly on hold for 10 minutes. I decided to write a complaint. I have been with the company for several years. The service has definitely decreased in customer service area.

Expensive as hell

I have no message for now. I am a new customer and would like to try this service out for now.

Payless pay as you go I would not recommend I have tried to to get my balance of 74.00 refunded since I no longer have them they told me I signed a one year contract come on now there is no contract in pay as you go and Payless power clearly said that on the home screen pay as you go vs contract co. This will not be the last they hear from me

Will not refund 74.00 balance from my account said i had a one year contract there is no contract on pay as you go remember pay as you go vs contract it is in your payless power add

If I could give zero stars, I would I called the place and they asked for my name my birthday, and then asked me if I needed a breathing machine or had any chronic conditions, and because I have to take my nebulizer a couple times a day. I was told that they could not provide me service. I told her she was discriminating against me and told her to never mind and hung up on her. All of a sudden I got 4 text messages and 2 emails trying to get me to sign on with them probably to cover their ass. I believe it is against the law, and I could be wrong, since I have several health conditions which require me to have power, all I need is my power on in a town where I didn’t know where else to go to turn on power. It’s not like I needed a prepaid program at all, I have excellent credit and with any other company I have a zero dollar deposit. I believe, though, that it is illegal to discriminate against anyone over any disability. I don’t think it’s right that they couldn’t turn my power on just because of my disability. In fact, that is the first time that I hadn’t been offered a discount for a disability, if any discount were offered, which is what I thought she was getting at, instead, I was baited into answering a question that was really my choice to answer. So maybe by me saying my disability, it gives them the right to refuse me service. I’m not sure on that, I think I might ask the lawyer, though, there’s any lawyers out there that wanna comment on this, though, please comment. This might be a great service for some people that might have bad credit which is wonderful for them to do for those people but to discriminate against somebody just because they have problems does not mean that they can refuse them service I will never ever use this company and I can’t seem to find a customer service area that will let me actually talk to somebody to complain about this without setting an account up since I’m not a customer I’m not allowed to comment so I thought this is my best chance at least I can warn other people don’t answer there questions you don’t have to answer that one you do have the right to your privacy. I apologize for any mistakes in this, my arms don’t work very well, so I have to use the voice on my phone or computer.