Response: Thank you so much for such a good review Christella!! We are so thankful to have customers like you!! :) Published on April 06, 2018
They charge WAY too much for “Pay as you go” I haven’t been home in two day and some how have used $40 worth of energy?! Total rip off.
Response: Good afternoon Courtney, Thank you so much for your feedback. It's greatly appreciated. Payless Power does offer ways to save on saving on your usage. It's called the Flex Pay discount. With this you will receive 20% off your usage when the balance is maintained at $35 or more. Another way to receiving a discount is when you use more than 17 KWH a day. If you log on to the customer account portal you will be able to see detailed information on your charges. If you have any questions please reach out to our customer care dept. at 888-963-9363. Published on April 06, 2018
Reliable service. Average daily cost is low. Easy to submit payments. Love the daily text that let’s me know my usage and balance. We ve been with this company for over 3 years.
Response: Thanks for the awesome review! We are glad to hear that you enjoy the daily balance alerts, as well as the flexibility of paying when is most flexible for you. Published on April 06, 2018
love how easy this is to use.
Response: Glad we can make the online portal easy as possible (: Published on April 06, 2018
Best company by far
Response: Thank you so much for your feedback it's greatly appreciated!! Published on April 06, 2018
Response: Glad we can provide you great service!! Thanks again for the awesome review(: Published on April 06, 2018
Receiving a text regarding my account balance works Great for me.
Response: We're glad we could provide you all the tools needed to make your experience as easy and efficient as possible!! Thank you for being such a great customer! Published on April 06, 2018
Response: Thank you for being a great customer(: Published on April 06, 2018
Online/mobile service is very user friendly. I love daily updates and reminders.
Response: Thank you Shannon for your awesome feedback. We love knowing you find all the tools needed to make your experience as easy and efficient as possible!! Thank you for being such a great customer! Published on April 06, 2018
I love doing business with Payless Power I’ve been a customer for 2 years now and I’ve never had any problems. Thank you Payless Power
Response: Thank you Cynthia for your feedback it's greatly appreciated (: Published on April 06, 2018