Opiniones sobre Payless Power
Lee las opiniones de los clientes de Payless Power
I have had a huge problem contacting customer service in the past. It seems a phone number for them appears to be difficult to find if one needs immediate service. I miss the daily amount of money used on top of the kiliwattage used. Made tracking how much I’m using easier. Because one doesn’t reference the amount their using by kilowatt because it doesn’t immediately translate to money immediately for the average person. I used to know right away how many days I had left by the amount of money i had been using daily and my balance. This way I could plan accordingly.
Response: Hi Dennis- Thank you so much for your business and for sharing your experiences in such detail. Please note that our main phone # is 888 963 9363 however we have an alternate # on the top of our website home page as well. Also, make sure that you check out the new features in our customer portal. These enhancements now provide detailed daily usage and billing information with a single click on your smartphone or mobile internet device. :) Published on April 03, 2018
Rates are too high
Response: Shannon- Thank you for your business. Keep in mind that our rates are bundled which means that we do not separate out the energy charges from the transmission charges. many competitors use this tactic which makes their rates look cheaper than they really are. We also offer the 20% Flexpay discount . Just maintain your balance above $35 and you can earn this every day ! Published on April 03, 2018
Fairly expensive compared to similar prepaid electric companies
Response: Hi James- Thank you for being our customer and taking the time to give your feedback. There are 2 things to keep in mind regarding Payless Power. The first is the Flexpay discount. You can save 20% simply by maintaining your balance above $35. We also bundle our rates. This means that we do not advertise rates with the transmission and delivery fees separated out. When you factor these things in Payless Power is actually cheaper than most pre-paid providers :) Published on April 03, 2018
Easy to add money to account
Response: Thank you, Lisa :) Our goal is to offer the easiest service on the market! Published on April 03, 2018
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Response: Thank you for your business Jordan! We're glad to have you on board! Published on April 03, 2018
Payments are easy. I had a few issues last year with adjustments (that the company made involuntarily), but we’re back on track.
Response: Andrea- Thank you for your loyalty. We are fortunate to have you as a customer :) Published on April 03, 2018
Alright
Response: Thank you Brandi- We are striving each day to provide better and better service! Published on April 03, 2018
Response: Thank you for taking the time to rate us Trevone! Published on April 03, 2018
Price per kilowatt could be cheaper
Response: Thank you, Brittany. Keep in mind that you can earn a 20% discount by maintaining a balance of $35 or more. :) Published on April 03, 2018
I had no problems with the service.
Response: Alice- Thanks for the opportunity:) We are excited to be off to a great start as your electric provider! Published on April 03, 2018
Lo que dicen nuestros clientes
¡Vea por qué nuestros clientes dicen que somos el mejor proveedor de electricidad en Texas!
Me preocupaba conseguir electricidad para mi casa a través de una compañía de prepago. Estuve llamando a varias compañías para consultar las diferentes tarifas y luego tuve que pasar por la moles…
Llevo varios años con esta compañía y me siento muy satisfecho desde entonces. Incluso cuando me mudé, hicieron que esta situación normalmente estresante fuese y nada problemática La recomiendo…
Llevo 2 años disfrutando del servicio. Al principio, este servicio iba a ser temporal, pero al ser tan eficaz para mí, decidí mantenerlo a largo plazo. Soy un cliente satisfecho.
Acerca de Payless Power
Payless Power quiere ser su compañía de electricidad de Texas.
Independientemente de que viva en una ciudad grande o en un pueblo pequeño, ¡podemos ahorrarle dinero! ¿Dónde suministramos electricidad en Texas? Brindamos nuestro servicio a clientes de más de 400 comunidades desreguladas de Texas. Trabajamos con las principales compañías de electricidad de todo el estado de Texas para ofrecer electricidad sin depósitos. Las compañías eléctricas son: Oncor en el área metropolitana de Dallas/Fort Worth Metroplex y en varias partes del oeste de Texas; CenterPoint Energy en Houston y zonas aledañas; AEP Central en Corpus Christi y zonas aledañas; AEP North en Abilene y otras comunidades del norte de Texas.
