Opiniones sobre Payless Power
Lee las opiniones de los clientes de Payless Power
New customer
Response: Hi Helena, Thank you so much for rating Payless Power. If you ever have any questions regarding your account please don't hesitate to call our customer care dept. at 888-963-9363 or can also email at [email protected]. Published on April 04, 2018
o
Response: Thank you so much for rating us. Please let us know on what we can improve on(: Published on April 04, 2018
Thanks
Response: Thank you so much for the review. Please let us know on what we can improve on(: Published on April 04, 2018
still think I pay too much with the over 35.00 deal..
Response: Please reach out to our customer care dept at 888-963-9363 so we could provide tips on saving energy. Published on April 04, 2018
Rate are high.
Response: Hi Treophia, thank you so much for your feedback it's greatly appreciated. Please reach out to our customer care dept. at 888-963-9363,so we could provide you tips on how to save energy. Published on April 04, 2018
Love Payless just miss the extension on bill
Response: Good morning Terrinique, thank you so much for your feedback it's greatly appreciated(: Yes we do apologize for no longer offering the extension till 5pm same day. But what we do offer now is when billing runs at 9 A.M in case your balance falls negative that day you will have till the following day before 11 A.M to make a payment or call in to request a deferred payment plan. This is our new Grace period that we offer. If you have any questions regarding your account please reach out to our customer care dept. 888-963-9363. Published on April 04, 2018
Great way to get electric alyhoough I think the rates are pretty high
Response: Good morning Bailey, Thank you so much for your feedback it's greatly appreciated. Payless Power does offer ways on qualifying on saving on your usage It's called the Flex Pay discount with this you will receive 20% of your usage when balance is maintained at $35 or more. Another way on receiving a discount is when you consume more than 17 KWH a day. If you have any questions regarding your account please reach out to our customer care dept. 888-963-9363. Published on April 04, 2018
This is great
Response: Thank you Alicia for rating Payless Power.(: Published on April 04, 2018
Sometimes rates increase
Response: Good morning Tiffany, Thank you so much for your feedback it's greatly appreciated. Payless Power does offer ways on qualifying on saving on your usage It's called the Flex Pay discount with this you will receive 20% of your usage when balance is maintained at $35 or more. Another way on receiving a discount is when you use more than 17 KWH a day. If you have any questions regarding your account please reach out to our customer care dept 888-963-9363. Published on April 04, 2018
One thing that I hate is that you guys send the usage amount from 2 days ago instead of the one that is from the previous day like it use to be & I’m not your only account holder that complains about it
Response: Thank you, Marquia. The reason we bill 2 days behind is because this is the quickest time possible to receive the bill and calculate the charges. For example when you use service on a Monday we do not receive your daily meter read from CenterPoint until late Tuesday Afternoon. We then take that data and use it to calculate your charges that are deducted Wednesday morning. All providers receive these reads at the same time so 2 days behind is the best any pre-paid provider can do unless they do daily estimations instead. While some customers would prefer to be billed 1 day behind nearly all prefer to be billed using real meter reads instead of estimations that are trued up the following day anyway. Call us at 888 963 9363 if you would like to discuss this or any other topic. We are here to help! Published on April 04, 2018
Lo que dicen nuestros clientes
¡Vea por qué nuestros clientes dicen que somos el mejor proveedor de electricidad en Texas!
Me preocupaba conseguir electricidad para mi casa a través de una compañía de prepago. Estuve llamando a varias compañías para consultar las diferentes tarifas y luego tuve que pasar por la moles…
Llevo varios años con esta compañía y me siento muy satisfecho desde entonces. Incluso cuando me mudé, hicieron que esta situación normalmente estresante fuese y nada problemática La recomiendo…
Llevo 2 años disfrutando del servicio. Al principio, este servicio iba a ser temporal, pero al ser tan eficaz para mí, decidí mantenerlo a largo plazo. Soy un cliente satisfecho.
Acerca de Payless Power
Payless Power quiere ser su compañía de electricidad de Texas.
Independientemente de que viva en una ciudad grande o en un pueblo pequeño, ¡podemos ahorrarle dinero! ¿Dónde suministramos electricidad en Texas? Brindamos nuestro servicio a clientes de más de 400 comunidades desreguladas de Texas. Trabajamos con las principales compañías de electricidad de todo el estado de Texas para ofrecer electricidad sin depósitos. Las compañías eléctricas son: Oncor en el área metropolitana de Dallas/Fort Worth Metroplex y en varias partes del oeste de Texas; CenterPoint Energy en Houston y zonas aledañas; AEP Central en Corpus Christi y zonas aledañas; AEP North en Abilene y otras comunidades del norte de Texas.
