Opiniones sobre Payless Power
Lee las opiniones de los clientes de Payless Power
I think the extra charge for not adding what you feel someone should have in their account I’d really inconsiderate inconvenient and stupid
Response: Hello- Your comments show that you are unhappy with the minimum payment fee. Please note that Payless Power has listened to its customers and reduced the fee from $9.95 to $4.95 for payments under $75.00. We also have an option that will allow you to make smaller payments without the fee. Call us at 888 963 9363 or visit your My Account Customer Portal to enroll in autopay. This is a convenient way to avoid the fees, make smaller payments and reduce the chances of a service interruption . Published on July 22, 2022
I had enough on my account for four more days. I’m waiting for a call back which is holding me back from my work!. I was charged an adjustment fee for $105 which put me negative with y’all. What the heck I put money on my account every week. I can’t find anything on the web page about an adjustment fee. So now my four children and retired vet will have to do without power when I thought I had four more days to pay. I lose electric by 12 and don’t receive my paycheck for two more days. Man I don’t know what to do
Response: Mr Hunt- Your comments state that you are alarmed because your account was hit with a large adjustment which has made your account susceptible to disconnection. This is definitely a major issue and a supervisor is calling you to discuss. This is related to an issue with a prior payment . The supervisor will go over your options and steps you can take to reverse the adjustment. Published on July 19, 2022
Fast and easy connection
Response: Thank you for sharing your service experience! Published on July 19, 2022
I have been a customer for almost 4 years but I’m struggling so hard to keep a roof over my daughter and myselfheads then to watch 100 dollar payments on electricity last only 3-4 days . I’m on disability and only use an hvac at night so we can sleep otherwise it stays off even in this 105 temperature each day. I call to see if I can get an extension but am informed that even after all the years being a customer and paying with no service interruptions I do not qualify. I’ve sold basically everything I own to keep the electricity on. I guess we’ll be homeless on the streets really soon. Everyone is a shark seeking to devour your life and wallet these days without any remorse or human empathy besides empty words. I don’t recommend this company since loyalty and years of service mean nothing.
Response: Ms Drake- Your comments state that you try to limit the use of your AC due to the cost and are struggling to keep up with your charges . This type of situation would affect anyone so your reaction is completely understandable . First off, please take all necessary precautions to avoid heat related health issues. You should not turn off your AC if its 105 degrees. We do work closely with the state to avoid disconnections during heat advisories and have payment arrangement options available to many customers. There are also state programs that can assist as well. Please visit www.texasutilityhelp.com Published on July 19, 2022
quick easy and a life saver. I hope this helps me manage usage better.
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on July 19, 2022
So far good as a new customer.
Response: We look forward to having you as a new customer! Published on July 19, 2022
I love that they’re so easy
Response: Thank you for sharing your service experience! Published on July 19, 2022
Works great, and good way to know where your money is going
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on July 19, 2022
Very simple !! Thank you
Response: Thank you for the feedback it's greatly appreciated! Published on July 19, 2022
Pretty easy but very expensive light
Response: Thank you Andrea for the feedback it's greatly appreciated! Published on July 19, 2022
Lo que dicen nuestros clientes
¡Vea por qué nuestros clientes dicen que somos el mejor proveedor de electricidad en Texas!
Me preocupaba conseguir electricidad para mi casa a través de una compañía de prepago. Estuve llamando a varias compañías para consultar las diferentes tarifas y luego tuve que pasar por la moles…
Llevo varios años con esta compañía y me siento muy satisfecho desde entonces. Incluso cuando me mudé, hicieron que esta situación normalmente estresante fuese y nada problemática La recomiendo…
Llevo 2 años disfrutando del servicio. Al principio, este servicio iba a ser temporal, pero al ser tan eficaz para mí, decidí mantenerlo a largo plazo. Soy un cliente satisfecho.
Acerca de Payless Power
Payless Power quiere ser su compañía de electricidad de Texas.
Independientemente de que viva en una ciudad grande o en un pueblo pequeño, ¡podemos ahorrarle dinero! ¿Dónde suministramos electricidad en Texas? Brindamos nuestro servicio a clientes de más de 400 comunidades desreguladas de Texas. Trabajamos con las principales compañías de electricidad de todo el estado de Texas para ofrecer electricidad sin depósitos. Las compañías eléctricas son: Oncor en el área metropolitana de Dallas/Fort Worth Metroplex y en varias partes del oeste de Texas; CenterPoint Energy en Houston y zonas aledañas; AEP Central en Corpus Christi y zonas aledañas; AEP North en Abilene y otras comunidades del norte de Texas.
