
Opiniones sobre Payless Power
Lee las opiniones de los clientes de Payless Power
The daily usage is ridiculous to high. I put $35.00 in my account with money already in my account and the next day it tells me I only have $14.00 remaining. But apparently I only used $8.60. I’m so confused how this work. I barely used my lights, I only wash on weekends to save electricity. I’m gone 12 hours a day for week but someone still used so much electricity. I unplug everything in my home. These rates are very high.
Vanessa M.
in Dallas
Publicado el January 18, 2022
Response: Ms Mims- Your comments state that you feel Payless Powers rates are high and you do not understand how you could so much electricity since you are gone for half the day and this is confusing to you. Its not a good thing if you do not have an understand of your electricity charges and usages. Almost anyone would be alarmed especially if daily billing is relatively new to them. The first thing I would suggest is to log into your “My Account Portal” so you can see an itemized breakdown of your daily charges and usage and account balance . There is also a graph that shows you your daily usage in relation to the daily high and low temperatures . I will also have a supervisor contact you to discuss this with you. 888 963 9363 Published on January 18, 2022
The worst power company in the state of Texas. Overcharge you to death if you’re low income and can’t make the credit for a bigger name company. No incentives, no times thought the day for decreased power consumption. Easily charged me offer $4 a DAY!!!!! Terrible company just looking to eat your hard earned money with the absolute worse customer service reps you can find. All around terrible company for costumers AVOID IF YOU CAN!!!
Victor G.
in Houston
Published on January 18, 2022
Response: Mr Garrett- To recap, your comments state you feel that you have been overcharged and you feel Payless Power should offer incentives or times of the day where there are decreased charges. You are not happy with the amount of your daily charges. I can definitely see why you would be upset over your charges for the last couple of days. We saw low temperatures over the weekend and usage has increased for you and other Texas residents due to that . Luckily there should be some relief with this week’s weather . You are correct that Payless Power does not offer free nights and weekends and other types of marketing gimmicks designed to falsely lure in customers . We bundle our rates and do not charge customer fees that are common in the industry. We try to be straight forward and our best rates match the rates of 1 and 2 year contract plans of all of the major providers. A supervisor will reach out to you to go over your bill and ask any questions. We do have offers with cheaper rates than the one you are but yours has the flexibility of not having a long term contract. 888 963 9363. Published on January 18, 2022
Thank you ???????? you guys are awesome
Calill B.
in Tyler
Published on January 15, 2022
Response: Thank you for being an awesome customer! Published on January 15, 2022
Cool light company fast payment
D’Andre L.
in Houston
Published on January 15, 2022
Response: Thank you so much for the feedback it's greatly appreciated! Published on January 15, 2022
Great service. Easy to understand. I would recommend.
Schuyler N.
in Lancaster
Published on January 15, 2022
Response: Glad we can make your service experience easy as possible! Published on January 15, 2022
First time using a prepaid light and is great hope this was a good choice.
Amado G.
in Tyler
Published on January 15, 2022
Response: Thank you so much choosing us as your provider! We look forward to having you as a new customer! Published on January 15, 2022
Good customer service
Jessica S.
in Fort Worth
Published on January 15, 2022
Response: Thank you for the 5 star review! Published on January 15, 2022
Quick and Easy !
Franchesca S.
in Lewisville
Published on January 15, 2022
Response: Thank you so much for sharing your service experience! Published on January 15, 2022
Easy to manage the account
Maria C.
in Carrollton
Published on January 15, 2022
Response: Thank you for the 5 star review! Published on January 15, 2022
I love it I love it I love it
LisaMarie M.
in Portland
Published on January 06, 2022
Response: Thank you so much for the 5 star review! Published on January 06, 2022
Lo que dicen nuestros clientes
¡Vea por qué nuestros clientes dicen que somos el mejor proveedor de electricidad en Texas!
Me preocupaba conseguir electricidad para mi casa a través de una compañía de prepago. Estuve llamando a varias compañías para consultar las diferentes tarifas y luego tuve que pasar por la moles…
Christine M. en Killeen
Llevo varios años con esta compañía y me siento muy satisfecho desde entonces. Incluso cuando me mudé, hicieron que esta situación normalmente estresante fuese y nada problemática La recomiendo…
Julia L. en Webster
Llevo 2 años disfrutando del servicio. Al principio, este servicio iba a ser temporal, pero al ser tan eficaz para mí, decidí mantenerlo a largo plazo. Soy un cliente satisfecho.
Kalandra H. en McKinney
Acerca de Payless Power
Payless Power quiere ser su compañía de electricidad de Texas.
Independientemente de que viva en una ciudad grande o en un pueblo pequeño, ¡podemos ahorrarle dinero! ¿Dónde suministramos electricidad en Texas? Brindamos nuestro servicio a clientes de más de 400 comunidades desreguladas de Texas. Trabajamos con las principales compañías de electricidad de todo el estado de Texas para ofrecer electricidad sin depósitos. Las compañías eléctricas son: Oncor en el área metropolitana de Dallas/Fort Worth Metroplex y en varias partes del oeste de Texas; CenterPoint Energy en Houston y zonas aledañas; AEP Central en Corpus Christi y zonas aledañas; AEP North en Abilene y otras comunidades del norte de Texas.