Easy to use and fast
Response: Thank you for rating Payless Power, Manuel! Published on February 17, 2025
Very convenient and easy to use. Great when you only need minimal services
Response: Thank you for taking the time to leave Payless Power a rating. Published on February 17, 2025
Easy to use and fast
Response: Thank you for rating Payless Power! We are thrilled to hear you are satisfied with our services. Published on February 17, 2025
I feel that my rate is significantly higher than what my contract states. I don’t understand why I pay so much for the small amount of wattage that I use.
Response: Thank you for taking the time to leave your feedback on this matter, Marilyn. We understand you have concerns with your current plan and billing, and know it can be frustrating if you do not understand the charges you are receiving. Customers can always review their current plan on the Electricity Facts Label via the My Account Portal at paylesspower.com This document will show you the details of your current plan, including price per kWh used, as well as the daily charge and any Early Termination Fees. Our 6 and 12-month plans are fixed rate, meaning your charge per kWh from Payless Power does not change. Keep in mind that for you can also see a breakdown of your billing via the My Account Portal, which lists any charges you received for your daily billing. If you have any further questions or concerns, please reach out to us at 1-888-963-9363 Published on February 17, 2025
Very reliable , customer service is always helpful and very manageable
Response: Thank you for reviewing our services, Antonio! Payless Power is proud of the convenience and affordable electricity services it can provide to customers like you. Published on February 17, 2025
I like the convenience.
Response: Payless Power appreciates you for taking the time to rate and review your services. Published on February 17, 2025
Really low rate an average of 3-4$ a day!
Response: Thank you for rating and reviewing Payless Power! We are proud to provide our customers with affordable electricity services. Published on February 17, 2025
That was simple. Straight forward energy billing website. I keep my account loaded and my lights stay on! When I need to refill they’re right there. Even nice enough to suggest how much to load up with. 10/10
Response: Thank you for taking the time to review Payless Power! We're thrilled to hear that you enjoy our affordable and convenient electricity services. Published on February 14, 2025
Great service. They work with you when you need it.
Response: Thank you for rating Payless Power! Published on February 14, 2025
TRASH COMPANY.CHARGES ARE TOO HIGH
Response: Thank you for taking the time to leave your feedback on this matter, Joshua. We understand you may have some concerns about your recent charges and billing, and know this can be a frustrating topic. Payless Power bills it's customers based on the amount of electricity they use. If your home consumes more electricity, the higher charges you may see on your billing. This is especially true during the summer and winter months, where customers historically use more power than they typically do. Your billing and charges can be broken down at the My Account Portal at paylesspower.com If you have any further questions, please call us at 1-888-963-9363 Published on February 14, 2025
