Opiniones sobre Payless Power
Lee las opiniones de los clientes de Payless Power
Rates to high .
Response: Hi Erik, thank for reaching out to us. We know that you want the best understanding of your plan possible. The My Account Portal has access to all information regarding your rates, current plan and daily billing all in one place. If you need any further assistance, call 1-888-963-9363 Published on January 16, 2025
Won’t take my cell phone number to let me register for account
Response: Thanks for reaching out to us Clifford. We know that registering for an account is vital if you are looking to have services with us. To assist you with your issue, a supervisor will be reaching out to you. Published on January 16, 2025
Won’t take my cell phone number to let me register for account
Response: Thanks for reaching out to us Clifford. We know that registering for an account is vital if you are looking to have services with us. To assist you with your issue, a supervisor will be reaching out to you. Published on January 16, 2025
I give tem 1 becuse i had too or i would give 0 because they are the worst at sucking you dry money 2600 a day is bull … The worst electric company ever ever ever ever @!!!!!!!!!!!!!!!!!!!!!!!
Response: Thank you for your feedback, Hope. We know that understanding your billing and electricity consumption is important and can be concerning, especially if there is a high amount of usage. If you need a breakdown of your electric bill, you can review what you use via the My Account Portal under our usage insight graph. For an even closer look at your usage, smartmetertexas.com is an excellent tool that breaks your daily usage down to 15-minute intervals. We hope utilizing these resources will allow you to better understand your billing, and for further assistance please reach out to us at 1-888-963-9363 Published on January 16, 2025
Terrible customer service
Response: Hello Amijia, we appreciate you for reaching out to us about this. Customer service is vital for any company to thrive and we understand why you'd be upset if you didn't receive the courtesy and care needed from a customer service representative. Please feel free to reach out to us at 1-888-963-9363 and we will be happy to assist you with this issue Published on January 16, 2025
Prices are way too high
Response: Thanks for contacting us, Lydia. We know that high pricing may be a concern for you and we would like to assist you. For billing inquiries, you can review your charges received on the My Account Portal. For further inquiries and billing concerns, feel free to contact us at 1-888-963-9363 Published on January 16, 2025
Worst experience ever.. ripped off on the money .. they said while signing up no contract and use post paid plan and then when disconnected they charged money as early termination. i will not recommend this comany
Response: Hello S! We appreciate sharing your concerns to us about your services. Unfortunately, we could not pull up an account with the information you provided, so you will need to call us at 1-888-963-9363 so a supervisor can assist you. Published on January 16, 2025
There is no feedback from customers, it is impossible to choose a plan for services
Response: Thanks for contacting us about this, Oksana. We know choosing your plan for your services is vital, so we will have a supervisor reach out to you to assist you. Published on January 16, 2025
My light still hadn’t been turned on
Response: Hello Johnny. We are happy to help you out with your problem, especially since we know being without service is stressful. Looking at your case here, we were not able to start services because your local TDSP (Transmission and Distribution Provider) requires a permit from your city to proceed with the order to start service. You will have to reach out to your city to request a permit to proceed. Published on January 16, 2025
I usually have good service and no complaints but today I payed my bill and it shows my account balance in the positive but my electricity is still off and I have four kids at home and my youngest is only one and a half and she has an immune disease. I don’t have many friends or family around here and can’t afford a hotel room. So I don’t get why my electric is still off and has been for hours. There’s no power outages or anything
Response: Hello there, Misty, and thank you for contacting us with this important matter. It's understandable that being without service is worrying and stressful. In regards to your case, it seems that the payment you made to your account not sufficient to have your services restored. Please remember that in order to have your electricity restored, you must bring your account to a positive $20 balance at the minimum. You can check what your minimum required payment is via the My Account Portal or our automated system, and for any further assistance, feel free to contact 1-888-963-9363 Published on January 16, 2025
Lo que dicen nuestros clientes
¡Vea por qué nuestros clientes dicen que somos el mejor proveedor de electricidad en Texas!
Me preocupaba conseguir electricidad para mi casa a través de una compañía de prepago. Estuve llamando a varias compañías para consultar las diferentes tarifas y luego tuve que pasar por la moles…
Llevo varios años con esta compañía y me siento muy satisfecho desde entonces. Incluso cuando me mudé, hicieron que esta situación normalmente estresante fuese y nada problemática La recomiendo…
Llevo 2 años disfrutando del servicio. Al principio, este servicio iba a ser temporal, pero al ser tan eficaz para mí, decidí mantenerlo a largo plazo. Soy un cliente satisfecho.
Acerca de Payless Power
Payless Power quiere ser su compañía de electricidad de Texas.
Independientemente de que viva en una ciudad grande o en un pueblo pequeño, ¡podemos ahorrarle dinero! ¿Dónde suministramos electricidad en Texas? Brindamos nuestro servicio a clientes de más de 400 comunidades desreguladas de Texas. Trabajamos con las principales compañías de electricidad de todo el estado de Texas para ofrecer electricidad sin depósitos. Las compañías eléctricas son: Oncor en el área metropolitana de Dallas/Fort Worth Metroplex y en varias partes del oeste de Texas; CenterPoint Energy en Houston y zonas aledañas; AEP Central en Corpus Christi y zonas aledañas; AEP North en Abilene y otras comunidades del norte de Texas.
