Opiniones sobre Payless Power
Lee las opiniones de los clientes de Payless Power
The one thing that would help is if it were more clear that the first time I clink the link from yall’s texts to me, that I need to click register with my email and make a new password before adding more money to my account. I thought I had already made this type of account when I purchased electricity for the first time
Response: Hi Joseph, Thank you for taking the time to share your experience. We hear you—navigating account setup should be straightforward, especially when you're ready to add funds and keep things running smoothly. It makes sense that you expected your initial electricity purchase to include account creation. Many customers feel the same way, and your feedback highlights an important opportunity for us to make that first step more intuitive. We’re currently reviewing how our text links and registration prompts are presented to ensure it’s crystal clear that creating a password and registering with your email is a one-time step before managing your account. In the meantime, if you ever need help walking through it, our team is here and happy to assist. Please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours which are Monday through Friday 9:00 AM to 5:00 PM. Published on August 25, 2025
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Response: Hi Jountay, Thank you for sharing your experience with us — your enthusiastic review made our day! 👍🏽 We’re always listening closely to what our customers say, and seeing your feedback lets us know we’re on the right track. It’s clear that something stood out to you in a positive way, and we truly value that kind of energy. Whether it was the service, the product, or the overall experience, we’re glad it resonated with you. We’re committed to keeping that momentum going and continuing to deliver experiences that earn all those thumbs up. Published on August 25, 2025
Not sure how the balance thing works if it gets below 0$ but the account tells me how many days I have left
Response: Hi Carlicia, Thank you for sharing your thoughts! It sounds like you're trying to understand how the balance and disconnection process works, especially when your account dips below $0.00. That’s a really important question, and I’m glad you brought it up. You're absolutely right—when your account balance gets low, the system will show approximately how many days are left before a potential disconnection. This gives you a clear window to take action. If a payment is made before 12 PM on the same day your account goes negative, you can avoid any service interruptions. We want to make sure this process feels straightforward and manageable for you. If you have any questions or concerns please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours which are Monday through Friday 9:00 AM to 5:00 PM. We are here to help with any questions you may have about our pre-paid service. Published on August 22, 2025
Good service overall
Response: Hi Karina, Thank you for sharing your thoughts with us! We’re glad to hear you had a good experience overall. It means a lot that you took the time to let us know. We’re committed to making every interaction a great one! Published on August 21, 2025
Great customer service and support would recommend to family and friends
Response: Hi Geneva, Thank you so much for sharing your experience! It’s wonderful to hear that our customer service and support made a positive impression. We truly value your recommendation to family and friends—that kind of trust means everything to us. Published on August 21, 2025
Great customer service and support would recommend to family and friends
Response: Hi Geneva, Thank you so much for sharing your experience! It’s wonderful to hear that our customer service and support made a positive impression. We truly value your recommendation to family and friends—that kind of trust means everything to us. Published on August 21, 2025
Thank you! Would recommend
Response: Hi Latoya, Thank you so much for your kind words and recommendation! We’re thrilled to hear that your experience was a positive one. It means a lot to us that you took the time to share your feedback. We’re always listening closely to what our customers have to say, and knowing that you’d recommend us tells us we’re on the right track. Published on August 21, 2025
Very easy to access
Response: Hi Maria, Thank you for sharing your experience with us. It’s great to hear that you found our service very easy to access — that kind of convenience is exactly what we aim to provide. We understand how important it is for things to work smoothly, especially when you're trying to get something done quickly. Your feedback reassures us that we're on the right track, and it helps us continue improving the experience for everyone. Published on August 20, 2025
Super easy to do
Response: Hi Lisa, Thank you for sharing your experience! It’s great to hear that the process felt super easy for you. We’re always listening closely to feedback like yours because it helps us understand what’s working well for our customers. Ease and simplicity are exactly what we aim for, so knowing that it came through in your experience means a lot. Published on August 20, 2025
Nice low starting rate to get service when you need it the most. It’s so hot outside and my electric company wouldn’t let me extend my bill for my overdue bill, so I had to switch to Payless, and now, I’m paying less!!!
Response: Hi Brian, Thank you for sharing your experience! We hear you—when the heat is relentless and options feel limited, having access to reliable service at a fair rate can make a big difference. It’s great to know that switching to Payless helped ease the pressure and gave you the support you needed right when it mattered most. We’re committed to making energy more accessible, especially during tough times, and your story is a powerful reminder of why that matters. Published on August 19, 2025
Lo que dicen nuestros clientes
¡Vea por qué nuestros clientes dicen que somos el mejor proveedor de electricidad en Texas!
Me preocupaba conseguir electricidad para mi casa a través de una compañía de prepago. Estuve llamando a varias compañías para consultar las diferentes tarifas y luego tuve que pasar por la moles…
Llevo varios años con esta compañía y me siento muy satisfecho desde entonces. Incluso cuando me mudé, hicieron que esta situación normalmente estresante fuese y nada problemática La recomiendo…
Llevo 2 años disfrutando del servicio. Al principio, este servicio iba a ser temporal, pero al ser tan eficaz para mí, decidí mantenerlo a largo plazo. Soy un cliente satisfecho.
Acerca de Payless Power
Payless Power quiere ser su compañía de electricidad de Texas.
Independientemente de que viva en una ciudad grande o en un pueblo pequeño, ¡podemos ahorrarle dinero! ¿Dónde suministramos electricidad en Texas? Brindamos nuestro servicio a clientes de más de 400 comunidades desreguladas de Texas. Trabajamos con las principales compañías de electricidad de todo el estado de Texas para ofrecer electricidad sin depósitos. Las compañías eléctricas son: Oncor en el área metropolitana de Dallas/Fort Worth Metroplex y en varias partes del oeste de Texas; CenterPoint Energy en Houston y zonas aledañas; AEP Central en Corpus Christi y zonas aledañas; AEP North en Abilene y otras comunidades del norte de Texas.
