Opiniones sobre Payless Power
Lee las opiniones de los clientes de Payless Power
Easy and painless process.
Response: Hi Rodena, Thank you for sharing your experience! It’s great to hear that the process felt easy and painless for you—that’s exactly what we aim for. Your feedback confirms that our approach is working, and it motivates us to keep delivering that level of simplicity for every customer. Published on December 16, 2025
This company sucks if you pay your bill on Saturday you will not be reconnected in they take your money like your lights or on it’s ridiculous especially if you have grandchildren for little kids in the winter……. I give them no Rate no Rate
Response: Hi Bridget, Thank you for sharing your concerns. I understand how important it is to have power restored quickly, especially when caring for grandchildren during colder weather. When a payment is made on Saturday, we immediately send the reconnection order to the Transmission and Distribution Service Provider (TDSP). From that point, the TDSP handles the physical reconnection, which typically happens within about two hours unless a technician needs to check the meter. To make sure everything moves smoothly, please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours (Monday–Friday, 9:00 AM–5:00 PM). If you need assistance outside those hours, you can email us at https://paylesspower.com/contact-us/ during these times: Monday–Friday: 5:00 PM–9:00 PM Saturday: 9:00 AM–5:00 PM Sunday: 11:00 AM–8:00 PM We’re here to help ensure your service is restored as quickly as possible. Published on December 16, 2025
I just signed up for Payless power a week ago my bill is already $50 which means that it’s gonna be $200 a month. I’m paying over $.18 per kilowatt hour when the average of my area is $.13 per kilo hour. This is making me rethink to go with a different energy company instead.
Response: Hi Derek, Thank you for sharing your concerns about your recent experience. I understand how seeing a higher-than-expected bill can make you question whether you’re getting the best value. It’s important to know that your rate is based on the actual kilowatt usage, and usage patterns can vary significantly from home to home. To help you get a clearer picture, you can compare our rates with other providers at powertochoose.org. For tracking and managing your energy consumption, registering for a free account at smartmetertexas.com is a great option—it breaks down your usage and provides tips to reduce costs. If you’d like to review your current plan or discuss ways to manage your bill, our Customer Care Team is available at 1-888-963-9363, Monday through Friday, 9:00 AM to 5:00 PM. We’re here to make sure you have the tools and information you need to feel confident about your energy choices. Published on December 16, 2025
A good company, easy to make payments.
Response: Hi Sanjuanita, Thank you for sharing your thoughts with us! It’s great to hear that you find our company reliable and that making payments has been easy for you. We truly value feedback like yours because it helps us understand what’s working well for our customers. Published on December 16, 2025
🙂🙂 I am very pleased with payless power
Response: Hi Robert, Thank you for sharing your experience! It’s great to hear that Payless Power has met your expectations and that you’re pleased with the service. Your feedback means a lot because it helps us understand what’s working well for our customers. Published on December 16, 2025
Wonderful service easy to use.
Response: Hi Paula, Thank you for sharing your experience! It’s great to hear that you found our service wonderful and easy to use. We truly value feedback like yours because it helps us understand what’s working well for our customers. Published on December 16, 2025
Paying 75$ a week is absolutely ridiculous
Response: Hi Jessica, Thank you for sharing your thoughts with us. We understand that managing weekly costs can feel challenging, and it’s important to have clarity on what drives those charges. Your bill is based on the kilowatt-hours (kWh) used, so the more electricity consumed, the higher the total will be. To help you take control of your usage, you can visit SmartMeterTexas.com and register for a free account. This tool provides a detailed breakdown of your daily and hourly usage, making it easier to identify patterns and reduce costs. If you’d like personalized assistance, our Customer Care Team is available at 1-888-963-9363, Monday through Friday, 9:00 AM to 5:00 PM. We’re here to help you explore options to lower your bill and make the process as simple as possible. Published on December 16, 2025
Provide very good service
Response: Hi Brayan, Thank you for sharing your feedback! It’s great to hear that you experienced very good service. We truly value your input because it helps us understand what’s working well for our customers. Providing excellent service is always our goal, and your comment reinforces that we’re on the right track. Published on December 16, 2025
The absolute worst company I have ever used in 30 years! My electricity went from being $175 a month to over $1500!!!!!!! I’m in a two bedroom apartment with a small child. There is NO WAY IN THE WORLD that my bill should be that high. It does not make sense ATL ALL. I have reached out soooooo many times for help but I have received absolutely nothing. They are scammers and prey on those impoverished. 0 STARS!!!!!
Response: Hi Hayisha, Thank you for sharing your concerns with us. I understand how frustrating it must feel to see such a significant increase in your electricity bill, especially when managing a household with a small child. That situation would raise questions for anyone. We’ve reviewed your account and found that total payments in November were $150.00, and so far in December, $175.00 has been paid. You can track your usage by visiting SmartMeterTexas.com and registering for a free account. To make sure we address the billing details accurately and explore what might be causing this difference, please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours (Monday through Friday, 9:00 AM to 5:00 PM). Our team can walk through your account step by step and help identify the best solution for your situation. We’re here to assist you in getting clarity and resolving this matter. Published on December 16, 2025
Very happy with Payless Power. Easy payment process and affordable
Response: Hi Suzann, Thank you for sharing your experience with Payless Power! It’s great to hear that the payment process has been easy and that our rates work well for you. We know how important convenience and affordability are, and we’re glad we could deliver on both. Published on December 16, 2025
Lo que dicen nuestros clientes
¡Vea por qué nuestros clientes dicen que somos el mejor proveedor de electricidad en Texas!
Me preocupaba conseguir electricidad para mi casa a través de una compañía de prepago. Estuve llamando a varias compañías para consultar las diferentes tarifas y luego tuve que pasar por la moles…
Llevo varios años con esta compañía y me siento muy satisfecho desde entonces. Incluso cuando me mudé, hicieron que esta situación normalmente estresante fuese y nada problemática La recomiendo…
Llevo 2 años disfrutando del servicio. Al principio, este servicio iba a ser temporal, pero al ser tan eficaz para mí, decidí mantenerlo a largo plazo. Soy un cliente satisfecho.
Acerca de Payless Power
Payless Power quiere ser su compañía de electricidad de Texas.
Independientemente de que viva en una ciudad grande o en un pueblo pequeño, ¡podemos ahorrarle dinero! ¿Dónde suministramos electricidad en Texas? Brindamos nuestro servicio a clientes de más de 400 comunidades desreguladas de Texas. Trabajamos con las principales compañías de electricidad de todo el estado de Texas para ofrecer electricidad sin depósitos. Las compañías eléctricas son: Oncor en el área metropolitana de Dallas/Fort Worth Metroplex y en varias partes del oeste de Texas; CenterPoint Energy en Houston y zonas aledañas; AEP Central en Corpus Christi y zonas aledañas; AEP North en Abilene y otras comunidades del norte de Texas.
