Good service but expensive daily
Response: Thank you for taking the time to leave your feedback and your rating! Payless Power knows that understanding your billing is important for your services. Keep in mind, we charge customers based on the amount of electricity they consume, and the more use the more they will be charged. You can always see this amount via the daily messaging we send for your billing. If you have any further questions or concerns, feel free to contact us at 1-888-963-9363 Published on March 05, 2025
I am trying to reach y’all because y’all are changing me light and I have a power outage now since last night I been with out energy what the hell are y’all robbing me money or what is going on
Response: Thank you for reaching out to us about this concern, Edgar. Payless Power understands that these sorts of circumstances may be difficult. To assist you with this matter, we will have a supervisor reach out to you. Published on March 04, 2025
I paid mt bill at around 440 . Th8s evening you said 2hours for reconnect,there should be no reason no reason at for me and my family to be in the dark right NOW.NO DAME REASON????,,,,,,,,,,,
Response: Hello, Sonia. Thank you for taking the time to reach out to us about this matter. Payless Power understands that this can be a frustrating situation to be in, especially if there was a payment made to restore your electricity. The status on your account is active with a positive balance. Have you tried to reset your home's inside and outside breakers? Can you verify if your meter is showing the codes "CLS" or "OPN"? If you need further assistance on this matter, please contact us at 1-888-963-9363 Published on March 04, 2025
Good job on providing electricity to me
Response: Thank you for choosing Payless Power to provide you the services you need, and deserve! Published on March 04, 2025
Real fast connection
Response: Thank you for choosing Payless Power! Published on March 04, 2025
Payless power got us through an ordeal with our power being, now I know “who’s king”, and it’s Payless, thank you!
Response: We appreciate the rating and the review, Joyce! We're thrilled to hear your satisfaction with our affordable and reliable electricity services. Published on March 04, 2025
Ease of use and to setup service
Response: We appreciate your rating and review! Published on March 04, 2025
Straight forward just a little pricey.
Response: Thank you for leaving us your feedback! If you have any concerns with your plan details or billing, these can be reviewed on the My Account Portal at paylesspower.com Published on March 04, 2025
So far I’ve been happy with Payless Power. I am a new customer and I’ve only been using the service for a little over a month. But I put on the recommended and $75 which lasted me nearly the whole month but I am in in a little apartment and I appreciated the daily updates on what my balance was and what my usage was I think this is the biggest part and a big plus so you can have an idea of what it is that you choose that is costing you the most in the use on your energy bill, such as, When you use your washer and dryer And how much energy you use that day doing your laundry. Or on your cold days using your heat or your hot days using your AC I am waiting to see what it’s going to cost me because that’s far I’ve only had a couple of cold days that I had to use my head and it was kind of high But I’m paying 19.2 cents a kilowatt And my highest usage day has been $7.28 that I used Running my heater. So I’m waiting to see what it will be for the summer. I’ll do an update review after I find that out. But so far everything’s been good.
Response: Thank you for taking the time to leave us a thoughtful review and a high rating! Payless Power always strives to provide customers with the tools they can use to take control of their daily electricity usage. Published on March 04, 2025
This power less so good better than other electricity
Response: We appreciate the rating and review! Payless Power is thrilled to provide your home with services that stand above the rest. Published on March 04, 2025
