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Opiniones sobre Payless Power
Lee las opiniones de los clientes de Payless Power
I’ve had this service for a while, can’t remember how long. It’s Just Awesome!
Jose L.
in Laredo
Publicado el June 26, 2026
Response: Jose, your feedback is fantastic to hear! It’s clear you’ve been with the service for quite some time, and the fact that it continues to deliver such a positive experience really stands out. Comments like yours highlight exactly what long-term, reliable service should feel like. We truly value your continued trust and are glad the experience has remained consistently strong for you. If there’s ever anything you’d like to explore or ways we can make it even better, we’re always here to help. Published on June 26, 2026
Very reason Leable if there are any deals or perks please let me know. I love discount.
Le Roy T.
in San Diego
Published on June 26, 2026
Response: Hi Le Roy, Thank you for sharing your feedback! It’s great to hear that you found our pricing reasonable and that you’re enjoying the value we offer. We definitely understand the appeal of a good deal—discounts and perks can make an already positive experience even better. Keeping an eye on our website or signing up for updates is a great way to stay in the loop. Your enthusiasm for savings is something we love to support, and we’ll continue looking for ways to bring even more value your way. Thanks again for choosing us, Le Roy! Published on June 26, 2026
Excelente servicio
Sandra L.
in Dallas
Published on June 26, 2026
Response: Hola Sandra, muchas gracias por compartir tu comentario y por otorgarnos una calificación de 5 estrellas. Nos alegra saber que has tenido una experiencia positiva y que consideras que ofrecemos un excelente servicio. Reconocemos lo importante que es para ti recibir una atención clara y confiable, y comentarios como el tuyo confirman que vamos por buen camino. Seguiremos trabajando para mantener este nivel de servicio en cada interacción. Agradecemos mucho tu apoyo, Sandra, y esperamos seguir cumpliendo con tus expectativas. Published on June 26, 2026
Affordable and easy to access!!!
Kimberly R.
in Waxahachie
Published on June 26, 2026
Response: Hi Kimberly, Thank you for sharing your feedback! It’s great to hear that you found our services both affordable and easy to access—that’s exactly what we aim to provide for every customer. We truly appreciate you taking the time to highlight what stood out to you, and we’re glad your experience was a smooth one. If there’s ever anything more we can do to keep things convenient and cost-effective for you, we’re always here and ready to help. Thanks again for choosing us, Kimberly—we look forward to continuing to serve you! Published on June 26, 2026
I’m very disappointed to find out. I’ve been with Payless power for 8 years and you do not give a letter of credit to show proof that I have never had my service terminated. It is very difficult to talk to someone and I got the run around!!!
Shonda J.
in Mesquite
Published on June 26, 2026
Response: Hi Shonda, thank you for taking the time to share your experience and for being a customer for 8 years—that kind of loyalty truly stands out. I hear how important it is to have documentation that reflects your history, especially when you’ve consistently maintained your service without interruption. It’s also clear how frustrating it felt trying to get a clear answer and connect with someone who could help. Your experience matters, and access to straightforward support should feel smooth and reliable. We want to make sure you get the clarity you’re looking for regarding your account history and any available documentation. Reaching out to our Customer Care Team at 1-888-963-9363, Monday through Friday from 9:00 AM to 5:00 PM, is the best next step, and you can reference your long-standing account so they can better assist you. Your feedback highlights areas where we can improve both communication and accessibility, and it’s appreciated. Thank you again, Shonda, for bringing this to our attention. Published on June 26, 2026
It’s ez to me to load money
Lee M.
in Joshua
Published on June 26, 2026
Response: Hi Lee, thanks for sharing your experience and the 4-star rating—we appreciate it. It’s great to hear that loading money has been easy and convenient for you. That kind of simplicity is something we aim to deliver consistently. Your feedback lets us know we’re on the right track with usability, and we’re always working to make the process even smoother across the board. If there’s anything that would take your experience from good to great, we’d love to hear it. Thanks again for taking the time to leave a review, Lee—we’re glad it’s been easy to use. Published on June 26, 2026
Rip off one min it says positive 30 then negative then positive what a rip off this company is zero stars wont recommend to anyone
Wedneaday M.
in Dickinson
Published on June 25, 2026
Response: Hi Wedneaday, Thank you for sharing your experience. I understand your concern about seeing your balance move from positive to negative and back again—it can be confusing and feel inconsistent when it’s not clearly explained. Account balances can sometimes fluctuate based on timing factors such as pending transactions, processing delays, or adjustments that post at different times. What you’re seeing may relate to activity being authorized, then settling, or updates reflecting in stages rather than all at once. That said, your experience should be clear and easy to follow, and it’s important that you’re able to trust what you’re seeing. We’d like to take a closer look at your account so we can review exactly what happened and provide a clear breakdown of those changes. (Please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours which are Monday through Friday 9:00 AM to 5:00 PM.) Our team can walk through your transaction history step by step and help ensure everything is accurate. Your feedback is valuable and helps us improve how we communicate account activity. Published on June 25, 2026
Affordable and easy to access!!!
Kimberly R.
in Waxahachie
Published on June 25, 2026
Response: Hi Kimberly, Thank you for sharing your 5-star review! It’s great to hear that you found our services both affordable and easy to access—that’s exactly the experience we aim to provide for every customer. Your feedback lets us know we’re delivering on what matters most, and we’ll continue working to keep things simple, convenient, and budget-friendly for you. If there’s ever anything more we can do to make your experience even better, we’re always here to help! Published on June 25, 2026
I enjoy the ease of use and the daily usage and balance notifications.
Brandon P.
in Corpus Christi
Published on June 25, 2026
Response: Hi Brandon, It’s great to hear how much you’re enjoying the ease of use and those daily usage and balance notifications. Those features are designed to make managing your account simple and keep you informed in real time, so it’s wonderful to know they’re making a difference in your day-to-day experience. We appreciate you taking the time to share your feedback and highlight what’s working well. If there’s ever anything you’d like to see added or improved to make things even better, we’d love to hear your ideas. Thanks for being a valued customer! Published on June 25, 2026
Seems like the Website stays down now that they switched systems. Go to create password and send the email link. Well, it never came. Been calling since Thursday, but some how there is 250 callers in front of me. No fix in site. No call backs.
Michael T.
in Killeen
Published on June 25, 2026
Response: Hi Michael, Thank you for taking the time to share your experience. I hear how frustrating it’s been dealing with a website that’s not functioning as expected, not receiving the password reset email, and encountering long wait times when trying to get help. That’s not the experience we want for you, and I appreciate you calling this out. The issues you described—especially around system access and communication—are important, and we want to make sure they’re addressed properly. There can sometimes be delays with email delivery or increased call volumes during system transitions, but that doesn’t make it any easier when you’re trying to get something resolved. We’d like to take a closer look at your account and help you regain access as quickly as possible. Please reach out to our Customer Care Team at 1-888-963-9363, Monday through Friday from 9:00 AM to 5:00 PM. When you call, let the representative know about the password reset issue and email not being received so they can assist you. If possible, try calling earlier in the day to help reduce wait times. Your feedback is valuable, and it helps us identify exactly where improvements are needed. Published on June 25, 2026
Lo que dicen nuestros clientes
¡Vea por qué nuestros clientes dicen que somos el mejor proveedor de electricidad en Texas!
Me preocupaba conseguir electricidad para mi casa a través de una compañía de prepago. Estuve llamando a varias compañías para consultar las diferentes tarifas y luego tuve que pasar por la moles…
Christine M. en Killeen
Llevo varios años con esta compañía y me siento muy satisfecho desde entonces. Incluso cuando me mudé, hicieron que esta situación normalmente estresante fuese y nada problemática La recomiendo…
Julia L. en Webster
Llevo 2 años disfrutando del servicio. Al principio, este servicio iba a ser temporal, pero al ser tan eficaz para mí, decidí mantenerlo a largo plazo. Soy un cliente satisfecho.
Kalandra H. en McKinney
Acerca de Payless Power
Payless Power quiere ser su compañía de electricidad de Texas.
Independientemente de que viva en una ciudad grande o en un pueblo pequeño, ¡podemos ahorrarle dinero! ¿Dónde suministramos electricidad en Texas? Brindamos nuestro servicio a clientes de más de 400 comunidades desreguladas de Texas. Trabajamos con las principales compañías de electricidad de todo el estado de Texas para ofrecer electricidad sin depósitos. Las compañías eléctricas son: Oncor en el área metropolitana de Dallas/Fort Worth Metroplex y en varias partes del oeste de Texas; CenterPoint Energy en Houston y zonas aledañas; AEP Central en Corpus Christi y zonas aledañas; AEP North en Abilene y otras comunidades del norte de Texas.


