Opiniones sobre Payless Power
Lee las opiniones de los clientes de Payless Power
It’s good. Lights are on. Haven’t had any problems so far.
Response: Thanks for being a customer! Published on January 17, 2025
Needed extension due to being out on unpaid medical leave
Response: Hi Tina, thanks for reaching out to us about this! We know that customers will need more time for making payments, and we would be happy to assist you. For any assistance options available, you can check the My Account Portal or all us at 1-888-963-9363 to speak with a live representative. Published on January 17, 2025
The charges are outrageous! Never at home during the week only weekends and being charged as if I’m at home 24/7? Strongly thinking about switching for cheaper rates.
Response: Thank you for reaching out to us, Ashley. It's understandable that you're concerned about your daily charges and we'd be happy to assist. In regards to billing while you are away, you can review what exactly you're receiving charges for through the My Account Portal. For a closer look at consumption, smartmetertexas.com breaks down your usage into 15-minute increments, so you can always be sure when you're using power and at what times you see the most usage. If you have any further questions, please reach out to us at 1-888-963-9363. Published on January 17, 2025
I did a switch hold but I see it’s gon take 48H ,so I want to keep my light on until I figure out something else,what can I do?
Response: Hi Armand, and thank you for contacting us about this. We understand that you may need some assistance with your account as a Switch Hold is resolved, and we are happy to inform a representative shall be reaching out to you with regards to this matter. Published on January 17, 2025
It’s way to high I have put a lot on the light in less than two weeks when I could of save money and pay only $200 or less on monthly bill. Your rate needs to go down more this is Ridiculous.
Response: Thanks for reaching out to us, Shona. We understand you may have some concerns with your electricity billing and would be more than happy to bring clarity to your recent charges. Texas overall is seeing it's overall temperature dip as the winter weather finally sets in for the state, and all customers may feel the effects on their energy bill, especially if a heater becomes involved. While your charges may seem high, switching to a monthly provider will not solve the issue, as your bill is based of your overall consumption, and high consumption means high billing regardless of provider. If you have any further questions about your usage and billing, the My Account portal will provide a breakdown of any billing date, and you can even use smartmetertexas.com for a 15-minute breakdown of what you use. You can also reach out to us at 1-888-963-9363 Published on January 17, 2025
Muy buen servicio
The service is fine. The fees are a bit crazy. But when you gotta you gotta. It is nice being able to pay small amounts regularly.
Response: Hi, thanks for the feedback Lisa! We understand your concerns with any potential fees you may be charged and we'd be more than happy to help out over at 1-888-963-9363 Published on January 16, 2025
Me están cobrando mucho
Thank you for all that Payless power does.
Response: Thank you for being a customer, Natasha. Published on January 16, 2025
I keep experiencing trouble with renewing my plan! When I select, renew with plan, it then states page expired! Could someone call me so I am definite that my plan is current! Thank you! Otherwise all is well!
Response: Hi Claire! Thanks for contacting us about this vital issue. We know renewing your plan is important to your services, and we will have a supervisor reaching out to you for further assistance! Published on January 16, 2025
Lo que dicen nuestros clientes
¡Vea por qué nuestros clientes dicen que somos el mejor proveedor de electricidad en Texas!
Me preocupaba conseguir electricidad para mi casa a través de una compañía de prepago. Estuve llamando a varias compañías para consultar las diferentes tarifas y luego tuve que pasar por la moles…
Llevo varios años con esta compañía y me siento muy satisfecho desde entonces. Incluso cuando me mudé, hicieron que esta situación normalmente estresante fuese y nada problemática La recomiendo…
Llevo 2 años disfrutando del servicio. Al principio, este servicio iba a ser temporal, pero al ser tan eficaz para mí, decidí mantenerlo a largo plazo. Soy un cliente satisfecho.
Acerca de Payless Power
Payless Power quiere ser su compañía de electricidad de Texas.
Independientemente de que viva en una ciudad grande o en un pueblo pequeño, ¡podemos ahorrarle dinero! ¿Dónde suministramos electricidad en Texas? Brindamos nuestro servicio a clientes de más de 400 comunidades desreguladas de Texas. Trabajamos con las principales compañías de electricidad de todo el estado de Texas para ofrecer electricidad sin depósitos. Las compañías eléctricas son: Oncor en el área metropolitana de Dallas/Fort Worth Metroplex y en varias partes del oeste de Texas; CenterPoint Energy en Houston y zonas aledañas; AEP Central en Corpus Christi y zonas aledañas; AEP North en Abilene y otras comunidades del norte de Texas.
