This company starts off good, but after a couple of months the rates become ridiculously too high! You are actually paying more money on prepaid acct, then on another company with month to mther. A company that charges (44 kwh) a day, the devil is a lie. Also in order to get discounted rate u have to pay at least $35. So you at least paying $150 or more a month depending! But I wouldn’t recommend this company to no one. Go with a month to month company, My opinion! Too much to try an keep up with threw the month. Especially when you have other bills to worry about. Sometimes you may not have money to put on the acct in the middle of the month so u end up in the neg really fast especially when there (kwh) steadly raising
Response: Olivia - thank you for sharing your experience. We are regretful that you are not convinced that you were billed correctly but would be happy to sit down and go over over how billing works and where the meter reads come from. We can also show you a way to double check what you are being billed for against your actual meter readings, Call us at 888-963-9363 and we can review everything with you.
I enjoy this company very much. I have nothing but good things to say.
Response: Heather - thank you so much for taking the time to share your experience. We are thrilled that you find your Payless Power experience to be enjoyable!
I’m glad that you offer the program that helps keep my services going when I am low on money. The services are good and the rates are too. Keep up the good work.
Response: Viola - we are so glad you are our customer!
I love your company it’s awesome I well let others know how great y’all are i thank you so much for the business and great service great job Payless Power!!!
Response: Cynthia - thank you so much for allowing us the opportunity to serve you and for spreading the word about Payless Power!
Thank u for helping me when I needed it. I am single mother of 5 and if it weren’t for payless power I wouldn’t have electricity for us. Thank u for ur low rates and hooking my electricity up.
Response: Amy - we are glad to help and it is our privilege to help you!
Thank you for never turning my light out and telling me my amount left
Response: Catarina - thank you for choosing us as your retail electric provider. That is a responsibility we take very seriously and we are thrilled to help!
I LOVE LOVE LOVE this electricity company. I had my doubts at first because when you hear the word PREPAID you think of EXPENSIVE. But I’m here to tell you that this is not the case. I recommend this company to any and everyone. I’m not going anywhere. I’M HERE TO STAY! ?
Response: LaTasha - thank you so much! We love being your retail electric provider!
stame
Response: Thank you Juan. Please let us know if we can help you in the future!
Love the service !!
Response: Monet - thank you for letting us know how we're doing. We love being your electric company!
Overall I am satisfied with my decision to become a customer of this company. I have had other companies offer me deals where I receive free weekends, which sounds appealing, but as of now I have decided to stay with payless power
Response: Thank you Lauren! We have some new and exciting changes coming later this summer so stay tuned!
