Opiniones sobre Payless Power
Lee las opiniones de los clientes de Payless Power
First apartment, best service to use!
Response: Thank you so much for your great review!...We thank you for being a loyal customer!! Published on July 01, 2018
Easy set up decent price to start
Response: Thank you so much for your great review!...We thank you for being a loyal customer!! Published on July 01, 2018
Fast & easy! Enjoy using the service!
Response: Thank you for the review, Glad to know you are pleased with our new online portal. Published on June 29, 2018
Just set up acct and it was pretty simple. We will see how it goes!!
Response: Welcome to Payless Power Katrina, Happy to serve your household. (: Published on June 29, 2018
I pay like $15 a day in the summer… thats 450 a month. How absolutely ridiculous! Had payments reversed from months ago by a scorned ex roommate and their payment plan was 75 on monday, Wednesday, friday and thr following monday plus the amount i owed for that week of usage… i dont know anyone who gets paid every other day, thankfully i was able to pay mine upfront in full and it was a lower amount but could you imagine had it been something higher that I could not afford? On top of that I wasn’t able to pay with a card at all, even in store! All i had was a credit card, it was such a hassle and they would not work with me at all. I cannot wait to leave this service this weekend.
Response: Thank you for your feedback you are very important to us and we strive to bill our customer’s accurately. We will be happy to go over this issue with you to independently confirm it with you. A Supervisor will review your account and will contact you as soon as possible. Published on June 28, 2018
Wish the rates were cheaper,
Response: Good Afternoon Lucy, Thank you so much for your feedback it's greatly appreciated. Payless Power does offer ways on qualifying on saving on your usage It's called the Flex Pay discount with this you will receive 20% of your usage when balance is maintained at $35 or more. Another way on receiving a discount is when you use more than 17 KWH a day. We also just launched autopay discount with this, if you signup for auto pay you could receive a $0.33 daily credit. Published on June 28, 2018
Needed to change start date. But would not let me.
Response: Thank you Luis for the feedback we greatly appreciate it. After reviewing your account looks like it's schedule to start on 7/4/18 we still have time to update start date. Looks like a NON Account holder called in to attempt to change it therefore we weren't able to change it because an ACCOUNT HOLDER can only call in to make changes on the account. A supervisor will be contacting you shortly to go over your options. Published on June 28, 2018
Easy but gets really expensive
Response: Heather,Thank you for the feedback. During summertime months there will be an increase in usage the weather being a main factor to it. Payless Power does offer ways on receiving a discount off your usage. Please reach out to our customer care dept. at 888-963-9363 to discuss these options with you & also to provide energy saving tips! Published on June 28, 2018
The first few months I had never issues with service. Now it’s really expensive like a price increase. I called the service center because my in matter of the 3 days my usage amount tripled ( I’m never home for the price to increase). I went home to find my service disconnected. Anthony (a cs) and Ida (Supervisor) are very problematic in their tones. Ida would not let me speak with anyone else. She was confrontational in her tone and unprofessional. I wish I never chose this company. There are better options with better customer service.
Response: Thank you for your feedback. We apologize for the experience. Here at Payless Power we strive to treat every customer with professionalism and respect. A supervisor will contact you to discuss your concerns. Published on June 28, 2018
I called to set up new service. I had to pay 75.00 and my account so good to go. I had to call back because the apartment people gave me the wrong apartment number. Payless Power said I had to pay another 75.00 for the new apartment. I asked what about the 75.00 that I had already paid for the other apartment. They said they didn’t know but they think it will go toward my new account or refund it back. It is a month later and I still do not have my 75.00 credit on my account or gotten a refund. I called customer service and they said they would send my message to operations and they would call me when they got a response and that was 3 days ago. Can someone please give me my money back.!!????>>
Response: Cherrie, Thank you for the feedback. We do apologize you're experiencing this inconvenience we are currently working on your account to get this issue straighten out. A Supervisor will be contacting you shortly to discuss your account & more information. Published on June 28, 2018
Lo que dicen nuestros clientes
¡Vea por qué nuestros clientes dicen que somos el mejor proveedor de electricidad en Texas!
Me preocupaba conseguir electricidad para mi casa a través de una compañía de prepago. Estuve llamando a varias compañías para consultar las diferentes tarifas y luego tuve que pasar por la moles…
Llevo varios años con esta compañía y me siento muy satisfecho desde entonces. Incluso cuando me mudé, hicieron que esta situación normalmente estresante fuese y nada problemática La recomiendo…
Llevo 2 años disfrutando del servicio. Al principio, este servicio iba a ser temporal, pero al ser tan eficaz para mí, decidí mantenerlo a largo plazo. Soy un cliente satisfecho.
Acerca de Payless Power
Payless Power quiere ser su compañía de electricidad de Texas.
Independientemente de que viva en una ciudad grande o en un pueblo pequeño, ¡podemos ahorrarle dinero! ¿Dónde suministramos electricidad en Texas? Brindamos nuestro servicio a clientes de más de 400 comunidades desreguladas de Texas. Trabajamos con las principales compañías de electricidad de todo el estado de Texas para ofrecer electricidad sin depósitos. Las compañías eléctricas son: Oncor en el área metropolitana de Dallas/Fort Worth Metroplex y en varias partes del oeste de Texas; CenterPoint Energy en Houston y zonas aledañas; AEP Central en Corpus Christi y zonas aledañas; AEP North en Abilene y otras comunidades del norte de Texas.
