You guys rock!
Response: Alexandria - thank you for the awesome compliment! We are here to help!
While your company offers better tracking of daily use, it does not offer reasonable per kwh rates. Even keeping my balance above the 35.00 limit I am charged 11.5 per kwh. When i started with your company, the per kwh was lower than most companies were offering. But steadily increasing over the two years i have been with your company. Raising prices on loyal customers is not the way to keep them. Since its basically 10.00 per day for eletricity I will be examining my options with other companies. I dont see myself staying loyal to a company who consistently raises my rates.
Response: Tamara - thank you for sharing your thoughts. It is important to us to hear all kinds of feedback positive or negative. Please call customer care at 888-963-9363 and we can discuss your usage and possible options on how you could save money.
If you’re looking for affordable electric service Payless Power is your best bet! It is very affordable and I’m super happy that my electric bills are non existent because of the prepaid service I have with Payless Power!
Response: Margaret - thank you so much for sharing your experiences with Payless Power!
Y’all are great
Response: Lillian - thank you for being such a great customer!
Being a single mom is hard and being the head of house hold is just sometimes overwhelming and having the option to pay as much as $10 to maintain power is just awesome!!
Response: Thank you Leevana. We are thrilled to help!
I can’t believe more people aren’t doing this. The is a great service pay as you use it power. So far this service is the best.
Response: Thank you Eric. Please spread the word!
Amazing company with a responsible price. Never has any issues at all!
Response: Hannah - thank you for taking the time to share your experiences. We are blessed to have the chance to provide your electric service :)
Love this prepaid company
Response: Michele - thank you for the wonderful compliment. It is our pleasure to be your electric provider!
but i’m having trouble getting my Statement how do i get a print out of my bill statement.
Response: Ashley - we can definitely assist you. A Team Lead will be contacting you shortly. Thank you for being part of the Payless Power family!
I wish I has known about Payless Power a long time ago. I have saved so much money with them. I like seeing just how much I’ve saved day-to-day. It has also made me more aware of how much energy I use and has helped me to cut back. The customer service is fantastic. I won’t be going anywhere anytime soon.
Response: Kristy - we are honored that you gave Payless Power a chance to be your retail electric provider and thrilled that you are happy with that choice. Thank you!