Love how easy it is to navigate through the website
Response: We are delighted the recent updates we have implemented have made your overall power buying experience as painless as possible!! We believe in providing you the power to pay less, and we are more than happy to give you all the tools to ensure that!! Thanks so much for the outstanding review Marjorie!!! Published on June 12, 2018
Great Service. Thank you.
Response: Wow!! We're so grateful to have customers as awesome as you Richard!! We are determined to provide all our customers with the best service around, and we can't wait to continue this Payless Power journey with you!!! Published on June 12, 2018
Amount per kwt is to high Should offer a free night and weekends
Response: Deanna your feedback is greatly appreciated. Please feel free to contact our customer care to go over helpful discounts such as the 0.33 cent daily discount with auto pay you can contact use at 888-963-9363! We would be thrilled to try and help you save on your daily costs! Published on June 12, 2018
I spend $5 or more a day on electricity. It’s outrageous for a small 1 bedroom apt.
Response: Thank you for your feedback Katrina. We do apologize that your daily bill may seem a little high. You are more than welcome to contact the customer care department to go over ways to save during the harsh summer heat. It would be our pleasure to go over tips on how to save and manage your account! Please contact us at 888-963-9363. Published on June 12, 2018
My spend alot of money
Response: Thank you Chris for your feedback and thank you so much for being a valued customer with Payless Power. If you would like to go over tips to save on your energy you can log into the My Payless Power customer portal, or you can call in and speak with a live representative. We would be thrilled to go over ways to save! Published on June 12, 2018
The worst light company ever do not ever get service with them. they all are all rude and not knowledgeable at all! they can’t explain rates and they over charge ! Nobody can never find my account the system can’t even find my account but they’ll defiantly take your money! do not book with them the hold time is very long 30 mins to hour and when you do talk to a rep they are very rude and they never apologize for anything they do such as wrong xfer or the hold time. I hate this company.
Response: We do apologize that you had a negative experience with Payless Power. We do strive to provide our customers with the best service possible and we would be more than happy to go over any account details you have questions on. Also you can gain full access to your account as well through the Payless Power customer portal. Again we apologize for the experience and we hope that you allow us the chance rectify the situation so that you may have a full understanding of your service. Published on June 12, 2018
Couldn’t have been any easier!
Response: Thank you James! Welcome to the Payless Power family. WE are glad we could make the choice to sign up for service as easy as possible. Published on June 12, 2018
Payment was fast
Response: Thank you so much for your review! Published on June 11, 2018
Quick and easy Way of paying
Response: Thank you so much!...We are so happy you find the new updates simple and easy to navigate!! Published on June 11, 2018
This is my first time using this, my mother referred me to Payless power and this whole process has been very easy from the start.
Response: Thank you so much for your review and thank you to your mother as well for referring you to us we hope you love our Pre-Paid services! Published on June 11, 2018
