Opiniones sobre Payless Power
Lee las opiniones de los clientes de Payless Power
It’s so easy to submit a payment.
Response: Happy to know the online portal is easy to use. We strive on making our service easy as possible(: Published on August 06, 2018
Really fast and easy.
Response: Thank you so much for the review, Glad you like the new online portal! Published on August 06, 2018
Great electricity
Response: Thank you Asya for the great review!! Published on August 06, 2018
It’s been to highly lately
Response: Thank you Maria for the feedback. keep in mind is that temperatures increased significantly in North Texas this week. This can result in drastic changes in your daily usage even if you do not touch your thermostat. The hotter it is outside the longer and harder your AC will have run to compensate. Call us at 888-963-9363 and we can go over the details with you and also show how you can confirm your meter reads at http://www.smartmetertexas.com. Published on August 06, 2018
Easy to use but very over priced
Response: Thank you for the review. Payless Power does offer ways on saving on your bill. Please reach out to our customer care dept. at 888-963-9363 for more ways to save(: Published on August 06, 2018
I HAVE NEVER HAD A PREPAID SERVICE TO DISCONNECT ME DAILY. THIS HAS BEEN THE WORSE EXPERIENCE EVER. I’VE ADDED MONEY IT GIVES ME A POSITIVE BALANCE OF $30.00 AND WITHIN HOURS IM AT NEGATIVE, I THINK THE SERVICE YOU PROVIDE IS UNACCEPPTABLE AND IT REALLY ISNT HELPING THE CUSTOMER AT ALL. I HAVE A PROBLEM THAT EVERYTIME IM ONLINE ADDING MONEY THE MINIMUM CHANGES WITH A DISCONNECTION FEE ADDED. THIS IS NOT AFFORDABLE IT TURNS OUT TO COST MORE THEN A MONTHLY PAYMENT. PAYLESS POWER HAS TO DO BETTER NO WONDER THE CALL QUEUE IS 102 PEOPLE BEFORE ME EVERYTIME. A PREPAID SERVICE WITH A SWITCH HOLD AND 150 TO GET TAKEN OFF!!! EXTREMELY DISSATISFIED CUSTOMER
Response: Thank you for your inquiry. We apologize for the inconvenience, a Supervisor will be contacting you. Please keep in mind that anytime services are disconnected & reconnected we require the negative balance + $35 from the $35 payment a $25 reconnection will be deducted. I do show on your account the minimum payment is not being met therefore causing your balance to fall back to a negative balance once the $25 reconnection fee is charged. Published on August 02, 2018
I don’t like my daily cost, it was times i was barely at home and my daily cost was the same. I felt it was unfair.. I actually pay attention to what i have on in my house, and its unfair at times.
Response: We are regretful to hear that you do not feel you are being billed fairly. The most important thing to bear in mind is that temperatures increased significantly in North Texas the past few weeks. This can result in drastic changes in your daily usage even if you do not touch your thermostat. The hotter it is outside the longer and harder your AC will have run to compensate. Call us at 888-963-9363 and we can go over the details with you and also show how you can confirm your meter reads at http://www.smartmetertexas.com. Published on August 02, 2018
My only issue with the company is the rates. I switched from another prepaid company for which I was a customer for 3 yrs whom failed to transfer my service as requested which caused a bunch of other issues. Regardless – my electric bills through Payless Power are honestly outrageous. I did expect some increase as my new residence is bigger – however my bills have quadrupled. Reviewed my bills and the amount I am paying for service is higher than was expected. Even on days I got the discount – this was typically over-ridden by the daily “one time charge” of approximately $1 a day. I like the communications, the website is great for me to see everything in one place, etc. I paid less for a month of service through my apartment complex (this was due to my service not being connected by other provider) than I do through your company. I would have expected my bill from them to have been the higher bill since they most likely bill at a higher rate and include a $50 charge just for that since they don’t want you going through them. My bill through Payless Power has at minimum been double that cost.
Response: Thank you, your feedback is very important to us. Please note that Payless Power offers a bundled rate, this includes the energy charge, delivery and meters charges. By maintaining a balance above $35 you can save 20% off our standard rate.Call us at 888-963-9363 and we can go over the details with you and also show how you can confirm your meter reads at http://www.smartmetertexas.com. Published on August 02, 2018
just starting service
Response: Welcome Brandon! Happy to have you as a new customer of Payless Power(: Published on August 02, 2018
Rates are crazy high
Response: Thank you, your feedback is very important to us. Please note that Payless Power offers a bundled rate, this includes the energy charge, delivery and meters charges. By maintaining a balance above $35 you can save 20% off our standard rate. Published on August 02, 2018
Lo que dicen nuestros clientes
¡Vea por qué nuestros clientes dicen que somos el mejor proveedor de electricidad en Texas!
Me preocupaba conseguir electricidad para mi casa a través de una compañía de prepago. Estuve llamando a varias compañías para consultar las diferentes tarifas y luego tuve que pasar por la moles…
Llevo varios años con esta compañía y me siento muy satisfecho desde entonces. Incluso cuando me mudé, hicieron que esta situación normalmente estresante fuese y nada problemática La recomiendo…
Llevo 2 años disfrutando del servicio. Al principio, este servicio iba a ser temporal, pero al ser tan eficaz para mí, decidí mantenerlo a largo plazo. Soy un cliente satisfecho.
Acerca de Payless Power
Payless Power quiere ser su compañía de electricidad de Texas.
Independientemente de que viva en una ciudad grande o en un pueblo pequeño, ¡podemos ahorrarle dinero! ¿Dónde suministramos electricidad en Texas? Brindamos nuestro servicio a clientes de más de 400 comunidades desreguladas de Texas. Trabajamos con las principales compañías de electricidad de todo el estado de Texas para ofrecer electricidad sin depósitos. Las compañías eléctricas son: Oncor en el área metropolitana de Dallas/Fort Worth Metroplex y en varias partes del oeste de Texas; CenterPoint Energy en Houston y zonas aledañas; AEP Central en Corpus Christi y zonas aledañas; AEP North en Abilene y otras comunidades del norte de Texas.
