I know exactly what I’m getting and where I stand. I am in control, and that’s a wonderful feeling.
Response: Thank you so much for your positive review Jeffery!! One of our main goals for our daily alerts is to keep you informed about your usage and balance! That would help you to monitor and make changes in your usage in the future! It's awesome to have control with your electricity! Published on April 03, 2018
Great service
Response: We pride ourselves in providing top notch service!! Thank you so much for the great review and we can't wait to continue our Payless Power journey together!! Published on April 03, 2018
Definitely saves you money!
Response: We love positive feedback we're glad our services our providing savings for you! Published on April 03, 2018
Thank you guys for everything
Response: Thank you for your awesome review! We are thrilled to provide you with the best service in the area and to help customers as much as we can! We are grateful to have you as a customer Corey!! Published on April 03, 2018
Thank you
Response: Thank you so much for the great rating Nancy!!Our goal is to provide the best service around and we thank you for choosing Payless Power! Published on April 03, 2018
Easy access. Easy process.
Response: Thanks so much for the fabulous rating!! We have been making changes to our systems to make the power buying process easier for the customers, while still providing the best service around! We are happy to have customers like you Neferthity!! Published on April 03, 2018
Thanks you guys so much , but wish y’all can do monthly to monthly
Response: Payless power strives to provide the best service for our customers we will definitely pass that information on up as we work to offer the best updates possible! Thank you ;) Published on April 03, 2018
Lo que no entiendo es como si salí de viaje por 5 días tuve que seguir pagando como si estuvier a consumiendo electricidad. Por lo demás todo bien
Response: Gracias por su comentario Ariadna!! Tenga en mente que cualquier compania de electricidad tiene cargos por uso diario e impuestos, a diferencia de post pago, usted lo ve día a día en vez de al final del mes! Estamos contentos de que este complacida con su servicio y que le podamos brindar con un servicio de calidad! Published on April 03, 2018
thanks
Response: Thank you for being such a great customer and for choosing Payless Power!! Published on April 03, 2018
Small things like being able to get an extension until 4:30 or 5:00 pm instead of 11am and customer service appearing to want to help if u where -.36 short, even if they had exhausted all avenues, has made us continue to stay with you guys, but something seems to have changed.
Response: Thank you for this rating we do offer a grace period from the day you fall negative until the next day before 11am we believe it benefits the customer greatly especially when your running short on time we also offer auto pay its helps you keep your balance above $35 while also allowing you to receive our 20% flex discount!:) Published on April 03, 2018
