Th two daily emails are really annoying. I would prefer just being able to make a monthly deposit for cover a normal month’s energy use, and if use were more than normal, one email would suffice to add to my account balance. My husband and I just moved to Houston and have so many other issues to occupuy our computer and patience that we would like not to be spending our energies on excess emails that are not wanted.
Response: Mrs. De Stefano- Thank you for your feedback we will consider it when planning upgrades to our system. In the mean time , you can choose to only receive texts or emails instead of both. Please contact us at 888 963 9363 or via email through your customer portal to update your communication preferences. Published on October 20, 2022
Great service fast and easy
Response: Thank you so much for being a great customer! Published on October 18, 2022
Convenient service
Response: Thank you so much for rating Payless Power! Published on October 18, 2022
Great servicié
Very easy to utilize
Response: Thank you so much for rating Payless Power! Published on October 17, 2022
Easy payments, great daily usage update.
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on October 17, 2022
Easy and reliable !
Response: Thank you so much for the feedback it's greatly appreciated! Published on October 17, 2022
It was a easy process
Response: Glad we can make the process easy as possible! Published on October 17, 2022
Good with the service y’all have
Response: Thank you so much for the feedback it's greatly appreciated! Published on October 17, 2022
much easier to add money to account from computer than cellphone.
Response: Thank you so much for the feedback it's greatly appreciated! Published on October 13, 2022
