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Response: Thank you so much for rating us. Please let us know on what we can improve on(: Published on April 04, 2018
Thanks
Response: Thank you so much for the review. Please let us know on what we can improve on(: Published on April 04, 2018
still think I pay too much with the over 35.00 deal..
Response: Please reach out to our customer care dept at 888-963-9363 so we could provide tips on saving energy. Published on April 04, 2018
Rate are high.
Response: Hi Treophia, thank you so much for your feedback it's greatly appreciated. Please reach out to our customer care dept. at 888-963-9363,so we could provide you tips on how to save energy. Published on April 04, 2018
Love Payless just miss the extension on bill
Response: Good morning Terrinique, thank you so much for your feedback it's greatly appreciated(: Yes we do apologize for no longer offering the extension till 5pm same day. But what we do offer now is when billing runs at 9 A.M in case your balance falls negative that day you will have till the following day before 11 A.M to make a payment or call in to request a deferred payment plan. This is our new Grace period that we offer. If you have any questions regarding your account please reach out to our customer care dept. 888-963-9363. Published on April 04, 2018
Bien
Response: Gracias por su resena Joselyn!! Nos sentimos felices de poder brindarle un servicio de excelencia!! Gracias por su patrocinio :) Published on April 04, 2018
I really like this service and it’s definitely cheaper then going through the electric company so prepaid is definitely the way to go but my daily cost was $0.88 and now it’s around a dollar something everyday and I don’t really know why but for the most part I’m happy with the service
Response: Thanks for your review! Our goal as a company is to provide our customers with quality service and competitive prices! A good way to save energy is to keep your balance above $ 35.00 or using more than 17 kilowatts a day this will give you an additional kilowatt discount! We are glad to have customers as great as you Jon!! Published on April 04, 2018
Great way to get electric alyhoough I think the rates are pretty high
Response: Good morning Bailey, Thank you so much for your feedback it's greatly appreciated. Payless Power does offer ways on qualifying on saving on your usage It's called the Flex Pay discount with this you will receive 20% of your usage when balance is maintained at $35 or more. Another way on receiving a discount is when you consume more than 17 KWH a day. If you have any questions regarding your account please reach out to our customer care dept. 888-963-9363. Published on April 04, 2018
Payment process easy
Response: Thank you so much for your excellent review Jamie!! We are so glad that our payment process is easy and we are happy to provide our clients with different ways to make their payments like online, Money Gram, the automated system, or with a live representative!! Published on April 04, 2018
Easy to navigate, more people friendly
Response: Everyday we keep improving our website to make it easy and fast as possible for our customers!! We are so glad that the new updates can make your journey with Payless Power simple!! Thank you so much for the awesome review Paul!! We are so happy to have customer as good as you!! :) Published on April 04, 2018
