Need to confirmations to the email.
Response: Hi thank you so much for rating us. I'm sorry I don't understand exactly what your comment is intended to say please reach out to our customer care dept. 888-963-9363 so we can better assist you(: Published on April 04, 2018
Great service
Response: Thank you so much for your rating. Please let us know how we can improve(: Published on April 04, 2018
All are too expensive
Response: Good afternoon Lacey, Thank you so much for your feedback it's greatly appreciated. Payless Power does offer ways on qualifying on saving on your usage It's called the Flex Pay discount with this you will receive 20% of your usage when balance is maintained at $35 or more. Another way on receiving a discount is when you use more than 17 KWH a day. If you have any questions regarding your account please reach out to our customer care dept. 888-963-9363 Published on April 04, 2018
the previous program showed me the about of money used, the new program only gives the kilowatts.
Response: Hi Schynette, Thank you for providing your review. Yes our text messages do not show dollar amount,however on the online portal does have the option in viewing your Transaction History. Just click on the account tab, transaction history should appear, once the dates are displayed on the screen to view it in detail to see what exactly the charges were for. Now the transaction history only shows for the past 30 days if you would like a statement for all charges your are more than welcome to call in to our customer care dept. 888-963-9363 to request this statement. Published on April 04, 2018
My rates have gone up since we first switched over to this company. But still not to bad. I’m still looking for a good company with cheaper rates
Response: You can have both with Payless Power !! Make sure that you maintain your $35.00 bal for 20% off, and we also provide usage discounts on higher usage days!! :) Published on April 04, 2018
The rate is a little high
Response: Good morning Stephine, Thank you so much for your feedback it's greatly appreciated. Payless Power does offer ways on qualifying on saving on your usage It's called the Flex Pay discount with this you will receive 20% of your usage when balance is maintained at $35 or more. Another way on receiving a discount is when you use more than 17 KWH a day. If you have any questions regarding your account please reach to our customer care dept. 888-963-9363. Published on April 04, 2018
Na
Response: Thank you so much for rating Payless Power. Please let us know what we can do to improve(: Published on April 04, 2018
Easy
Response: Thank you so much for rating Payless Power. Published on April 04, 2018
Very good services
Response: We appreciate that you find our services good!! Everyday we keep improving and updating to provide our customers the best service in the area!! Thank you so much for the awesome review Jaime!! Published on April 04, 2018
Thanks for making this all so easy!
Response: We are so ecstatic that we can provide you with and easy and excellent service!! We keep improving our services to continue making your journey with Payless Power easy but great!! Thank you so much for your review Abbi!! :) Published on April 04, 2018
