I was apprehensive when signing up with Payless Power due to the reputation of “prepaid electricity providers” I am happy to report your company has not only changed my opinion but exceeded my expectations on every level. I am proud to recommend you to everyone I know and even those I don’t. Thank you also for your knowledgeable and freindly staff. It’s testimony to a great mission statement good training and strong management. Good job to all. Stacy Nelson
Response: Thank you Stacy. Wow!!! This type of positive feedback is motivation for all of our staff to keep providing great service. We take pride in training our team to give great experiences. We greatly appreciate your recommendations to others as it helps us grow as a company. Thanks again for being an awesome customer!!! :-) Published on April 11, 2018
Really good on usage just wish there was a waiting period between weekends it’s usaully right before payday that I run low somethimes and have to hunt for 20 bucks for electricity other than that they are always helpful and understanding
Response: Thank you Ryan for you feedback. Yes sir we do apologize that you have experience this inconvenience, Please keep in mind we do offer a deferred a payment where we apply a credit of $25 or more depending on the negative amount on the account. Happy we can help!! Published on April 11, 2018
Friendly, easy to work with, and very cost effective!!
Response: Thank you Dawna! We appreciate your feedback and take pride in providing excellent service to awesome customers such as yourself. Published on April 11, 2018
Great service would highly recommend
Response: Thanks for such an AMAZING review Amy!! We are always thrilled to have customers as great as you, and we're so thankful for the positive recommendations!! You're the best!! :) Published on April 11, 2018
Reliable service with no hassles!
Response: Thank you so much for the AWESOME review John! :) We are so happy to be able to have a lot of communication with our customers and to provide you with a service that is fast, simple, and with no hassles! We can't thank you enough for all the support! :) Published on April 11, 2018
Good very good……………………………………………………………………..
Response: We are so happy to hear you enjoy your services! If you have any suggestions or see areas we could improve on, feel free to reach out to us at (888) 963-9363!! We greatly appreciate you Shannon!! Published on April 11, 2018
Been with Payless for years the new easier payment methods make it easier and the personal page gives me all information to help control my electric usage and anticipate future bills. Thanks
Response: Appreciate the lovely review Jody!!! Glad we have made your life easier and faster! We appreciate your faithfulness to an electric company and are glad you are a part of the Payless Power team! :) Published on April 11, 2018
Love it
Response: We are elated you're enjoying your services so well!! We love having customers as awesome as you Alexander!! :) Published on April 11, 2018
I have been with Payless power for 3+ years. I love the company. Its moderate prices, great energy and power company. Customer service is great!. Sincerly Payless power customer.
Response: Thank you Ashley for that outstanding review!!! We love to hear that we are meeting the expectations of our customers in every way!!! Published on April 11, 2018
I love paylesspower I have been using them for about 4 years now I would never go anywhere else! They are so friendly and helpful in anything I need I likw the new features of the websit, it makes it so easy when I want to add money. Not to mention the texting alerts to keep me informed on my balance. Over all I am very pleased with this company and with continue using and refuring people to use.
Response: Kudos to you Jennifer for that outstanding review!!! It makes us smile and happy to do what we do when read things like that, because of people like you we love our job and helping make life easier for customers!!! :) Published on April 11, 2018