Would like to see a monthly statement
Response: Thank you Katrina for the review. Yes we do send monthly statements to your email please reach our customer care dept. at 888-963-9363 so we can set that up for you(: Published on April 11, 2018
Great service updated info everyday and access to pay daily
Response: Thank you Jeanne! We get excited to hear that we are providing an excellent experience for you and all of our customers. :-) Published on April 11, 2018
Love it so easy to manage and no unexpected high electric bills and the online payment option is the best.
Response: Yes! Electricity can be EASY! That is he goal for our company and receiving compliments such as yours helps motivate the team to keep up the great work we're doing. Thank you for being loyal and valuable to Payless Power. Published on April 11, 2018
Luke getting the text messages of usage an balance
Response: Thank you Erica for taking the time on providing this review. We are glad to hear that you enjoy the daily balance alerts, glad we could provide you all the tools needed to make your experience as easy and efficient as possible. Published on April 11, 2018
I will be switching this weekend. When I live alone in a one bedroom, my bill averages $60-$70 tops. With your company, I am paying that within two weeks and I am very conservative with electricity. I don’t even have many appliances and I’m getting charges of $8-$10 for one day. It’s a rip off. I wouldn’t recommend, especially not for long-term use.
Response: Ashley, We are sorry to hear that you are not happy with our service a supervisor will be reaching out shortly to go over your account & discuss ways on saving energy. Published on April 11, 2018
I like the convenience of seeing my balance via email and being able to make a payment right away if needed.
Response: Thank you Martin! We are here to make electricity easy for customers. Happy to see your enjoying the convenience of Payless Power. :-) :-) Published on April 11, 2018
Good service for temp. Uses
Response: One great feature about this prepaid service is that we don't require a sign up or cancelation fee! The full initial payment made when opening the account is put directly on your account balance exclusively for your usage! Thanks so much for the awesome review! Published on April 11, 2018
Very simple and easy say to use!
Response: Hi Jacoby! Thank you so much for your time and your excellent review! We are so thrilled that you find our services easy and simple!! Everyday we search for ways to make your navigation in the online website more simple and fast!! Published on April 11, 2018
I like the convenience of seeing my balance via email and being able to make a payment right away if needed.
Response: Thank you Martin for the amazing review! We like to make sure that our customers feel like they are in control of their electric bill and not the power company. The daily reminders are there so that there is no surprises when it comes to the billing and it gives the customer the chance to make adjustments on usage if needed. The payment portal has been redone so that it makes like easier to make a payment for everyone, we are glad you are enjoying it!! :) Published on April 11, 2018
Service is good
Response: Thank you so much for the fantastic review Kim!! Providing you with an excellent service is what keep us going and keep us searching for ways to improve our system to make your journey with us more pleasant! :) Published on April 11, 2018