Opiniones sobre Payless Power
Lee las opiniones de los clientes de Payless Power
Started on January 15 2020 asking this company to disconnect. It was never done. At time there was a positive balance of $24.87 on the account. I was told that the Prepaid account had be disconnected for non-payment remember prepaid but they continue to charge me for service that not connected. Does not make sense? Now I have went onto this webpage 2x now and told them to disconnect. I’m not paying them for service that I did ask to be disconnected on 1/15/2020
Response: Mr Holland. Thank you for reaching out. Our records show that we received an email inquiry regarding a service cancellation from you on 1/15/20. A Customer Care supervisor responded and asked for you to confirm the required account security information so that we could proceed with your request. Our records do not show a follow up from you until yesterday, 1/26/20. The representative submitted your request for the earliest termination date available which is today, 1/27/20. Please note that your electric utility, Oncor, does not process service cancellation requests on the weekend. Your service is scheduled for disconnection today however it make take up to 3 days for you to receive your final bill. That does not mean you will be charged for any power after today… it simply means that it may take this long to receive your finalized billing data. If you feel that you indeed did contact us after 1/15/20 and prior to 1/26/20, please contact us at 888 963 9363 so we can research this for you. If your confirmation phone call or email was missed we will credit your account back from that point forward. Published on January 27, 2020
I have t even moved in my place test. Nothing is hooked up and it’s still deducting about $3 or more a day and saying that 0kwh used for the day. I’m not understanding that. I used direct energy pay as you go and it never did me like that.
Response: Hello- thank you for reaching out. The basis for the plans we offer is a daily fee that includes up to the first 17 KWH of energy used at your address each day. IF receive a meter read of 0.00 our system will not charges the daily fee. If any usage comes through for a day the fee is applied. If you are not planning on moving in for a few days we suggest shutting off the breaker to ensure that a read of 0.00 is generated. Please call us at 888 963 9363 if you have any questions. Published on January 27, 2020
This service is too expensive, I turn off my breaker box and they say I used 11.00 one day 7 . Another then it will show I use a Lil bit over 3.00 …. it’s a ripoff for someone struggling to pay that’s why we use prepaid
Response: Hello and thank you for reaching out. We apologize for any confusion. First let us clarify that we do not see any recent daily charges of $11.00. Please call us at 888 963 9363 and we can review your daily billing. We also suggest viewing your itemized charges on the Payless power customer portal. This can provide you a breakdown of what you are being charged and why. We also currently do not see any daily meter reads for 0 KWH . Please note that if you are shutting off your breakers for part of the service day your home will still consume energy overnight etc as meter reads cover midnight to midnight. Published on January 27, 2020
Was quick n easy
Response: Thank you Quanisha for the 5 star review! Published on January 23, 2020
I love Payless power
Response: We love having you as a loyal customer! Published on January 23, 2020
Good & easy proccess
Response: Thank you Veronica for the great feedback it's greatly appreciated! Published on January 23, 2020
Better than having a huge monthly bill. Easy to use
Response: Thank you Jacob glad we can make your service experience easy as possible! Published on January 23, 2020
I like the service. It’s very quick and convenient. I like you can get your balance everyday and know what’s going on.
Response: Thank you for the feedback it's greatly appreciated! Published on January 23, 2020
Very satisfied with convenient payment service and overall product. Thank you Paylesspower!!
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on January 22, 2020
Convenient! Better way to purchase electricity.
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on January 20, 2020
Lo que dicen nuestros clientes
¡Vea por qué nuestros clientes dicen que somos el mejor proveedor de electricidad en Texas!
Me preocupaba conseguir electricidad para mi casa a través de una compañía de prepago. Estuve llamando a varias compañías para consultar las diferentes tarifas y luego tuve que pasar por la moles…
Llevo varios años con esta compañía y me siento muy satisfecho desde entonces. Incluso cuando me mudé, hicieron que esta situación normalmente estresante fuese y nada problemática La recomiendo…
Llevo 2 años disfrutando del servicio. Al principio, este servicio iba a ser temporal, pero al ser tan eficaz para mí, decidí mantenerlo a largo plazo. Soy un cliente satisfecho.
Acerca de Payless Power
Payless Power quiere ser su compañía de electricidad de Texas.
Independientemente de que viva en una ciudad grande o en un pueblo pequeño, ¡podemos ahorrarle dinero! ¿Dónde suministramos electricidad en Texas? Brindamos nuestro servicio a clientes de más de 400 comunidades desreguladas de Texas. Trabajamos con las principales compañías de electricidad de todo el estado de Texas para ofrecer electricidad sin depósitos. Las compañías eléctricas son: Oncor en el área metropolitana de Dallas/Fort Worth Metroplex y en varias partes del oeste de Texas; CenterPoint Energy en Houston y zonas aledañas; AEP Central en Corpus Christi y zonas aledañas; AEP North en Abilene y otras comunidades del norte de Texas.
