The service fee sucks but good overall!
Response: Thank you for your review, we appreciate your business. Published on January 31, 2025
I don’t like the dpp program only ever used it once Can’t use it again
Response: Thank you for reaching out to us, Mary. We understand you may have concerns with your current Deferred Payment Plan, and we would like to clear up any confusion. A customer can only set up one Deferred Payment Plan at a time, and another one cannot be set up until your prior one is paid off in full, AND your balance is positive after the previous one is paid off. You can request to pay off your Deferred Payment Plan early by speaking with one of our live representative as 1-888-963-9363 Published on February 05, 2025
Overdue charge was unnecessary
Response: Thank you for your feedback on this matter, Edward. We understand you may have concerns with the recent charges on your billing, and can see how it' can be frustrating if you feel you are being overcharged. Payless Power customers can view a breakdown of their recent billing via the My Account Portal at paylesspower.com If you have further concerns, please reach out to us at 1-888-963-9363 Published on February 05, 2025
Easy and fast low prices
Response: Thank you for the 5 star review! Published on January 31, 2025
Easy to keep up with payments and they are always improving their website and app. Great company!
Response: Thank you for rating us! We are proud to meet your expectations and appreciate your loyalty. Published on January 31, 2025
New customer and so far it’s good
Response: Thank you for your review. We are happy to be your retail electric provider! Published on January 31, 2025
Fast and easy to get set up. Customer service was very helpful explaining everything. I would recommend Payless Power to friends and family.
Response: Thank you for rating us! We are proud to meet your expectations and appreciate your loyalty. Published on January 31, 2025
Nice, love the service
Response: We appreciate the high rating! Published on January 31, 2025
Was fast and easy
Response: Thank you for your review, we appreciate your business. Published on January 31, 2025
Great service I would recommend for everyone
Response: Thank you for the 5 star review! Published on January 31, 2025
