The payment process was very easy and I highly recommend having/getting Paypal as an option to customers to pay their bills. I also would like to say that your automated extension was easier than me having to call and talk to someone every time. I personally think the company is improving but there is still work that could be done to make things better for the customer.
Response: Thank you for the feedback it's greatly appreciated. Thank you for being a loyal customer!! Published on May 27, 2018
Great service !! No problems ever
Response: Thank you so much for your great review!We are glad you are a satisfied customer we appreciate having you with Payless Power Thank you for being a loyal customer! Published on May 27, 2018
Very good service
Response: Thank you so much for your great review! Published on May 27, 2018
They are always willing to work with you and have great rates
Response: Thank you so much for your great review!...We thank you for being a loyal customer!! Published on May 27, 2018
Love this electricity helps you keep control on what you use… it helps my kids to keep control on what we use and not our bills control us.
Response: Thank you so much for your great review! We are glad you are a satisfied customer we appreciate having you with Payless Power Thank you for being a loyal customer! Published on May 27, 2018
thanks so much for your great service
Response: Thank you so much for your great review!...We thank you for being a loyal customer!! Published on May 27, 2018
I like the old way you gave three day extensions. The new way isn’t customer friendly and it IS a competitive market!????
Response: Thank you for the feedback it's greatly appreciated. We haven't offered the 3 day account protections since over 2 years to help customers not get into a high negative balance were it became difficult to make payments. With our new system we do give you till the next day to make a payment before 10AM or we also offer Deferred Payment Plans if you aren't able to make a payment. Thank you for being a loyal customer with Payless Power. Published on May 27, 2018
No messages at this time
Response: Thank you for your review! Published on May 27, 2018
Easy to keep track of your balance they do all the work for you and send a text message daily. Paying is easy enough as well, price is really cheap I would definitely recommend to anyone that thinks their bill is to high.
Response: Thank you so much for your awesome review!! We do try our best to provide you with the best service we can, happy to have you as our customer with Payless Power! Published on May 27, 2018
Easy, wonderful way to pay for electric without having to worry about deposits.
Response: Thank you Sarah. We are proud to serve your house hold! Published on May 25, 2018