Customer service is very helpful
Response: Thank you for your 5 star rating, we strive to provide excellent customer service to our customers. Published on January 31, 2025
Los últimos días estuvo elevado el consumo
Response: Gracias por sus comentarios, le agradecemos su negocio! Published on January 31, 2025
Good company and it’s really easy to make payments.
Response: Thank you for the 5 star review, we appreciate your business. Published on January 31, 2025
Es bueno, rápido y sencillo
Response: Gracias por darnos 5 estrellas! Published on January 31, 2025
Costos regulares
Response: Gracias por sus comentarios, le agradecemos su negocio! Published on January 31, 2025
Very good light company
Response: Thank you for the 5 star review! Published on January 31, 2025
Thankful! To have Payless power as a light company.
Response: Thank you for the 5 star review! Published on January 31, 2025
The service fee sucks but good overall!
Response: Thank you for your review, we appreciate your business. Published on January 31, 2025
I don’t like the dpp program only ever used it once Can’t use it again
Response: Thank you for reaching out to us, Mary. We understand you may have concerns with your current Deferred Payment Plan, and we would like to clear up any confusion. A customer can only set up one Deferred Payment Plan at a time, and another one cannot be set up until your prior one is paid off in full, AND your balance is positive after the previous one is paid off. You can request to pay off your Deferred Payment Plan early by speaking with one of our live representative as 1-888-963-9363 Published on February 05, 2025
Overdue charge was unnecessary
Response: Thank you for your feedback on this matter, Edward. We understand you may have concerns with the recent charges on your billing, and can see how it' can be frustrating if you feel you are being overcharged. Payless Power customers can view a breakdown of their recent billing via the My Account Portal at paylesspower.com If you have further concerns, please reach out to us at 1-888-963-9363 Published on February 05, 2025
