but i’m having trouble getting my Statement how do i get a print out of my bill statement.
Response: Ashley - we can definitely assist you. A Team Lead will be contacting you shortly. Thank you for being part of the Payless Power family!
I wish I has known about Payless Power a long time ago. I have saved so much money with them. I like seeing just how much I’ve saved day-to-day. It has also made me more aware of how much energy I use and has helped me to cut back. The customer service is fantastic. I won’t be going anywhere anytime soon.
Response: Kristy - we are honored that you gave Payless Power a chance to be your retail electric provider and thrilled that you are happy with that choice. Thank you!
I love this plan its very manageable!
Response: Elena - thank you for the wonderful compliment. We are proud to serve!
My household is on a fixed income. Seems to be no end to the corporate tug on the poor man. Especially when your credit is less than desirable. I’ve compared our cost through Payless to some of our friends in the area with other carriers. I was always told “don’t look a gift horse in the mouth” Don’t know how y’all do it, but grateful ya do. Don’t know where we’d be without Payless. Ty Payless.
Response: Thank you David. Glad we can lend a helping hand!
I love yalls service thanks for the power
Response: Robert - thank you for giving us the opportunity to be your preferred retail electric provider!
Good service
Response: Hello - thank you so much for the great compliment and for being our valued customer!
It is the best electricity company i have ever had. They are really simple and cheap. Whats best is that there are not any contracts to sign.
Response: Jose - thank you for the wonderful compliment. We are thrilled to hear that our service is taking care of your needs and expectations!
Excellent service, gave me the freedom of paying as I can during some rough times…Thanks!
Response: Robert - thank you for giving us the opportunity to be your preferred retail electric provider :)
made a payment the day disconnection was sent gave them my money they still turned of my service for 2 seconds than realized I paid…and still got charged fee.
Response: Thank you for reaching out. We are disappointed that you had an unpleasant experience. We would like to hear what we could do to improve explain our processes more effectively so feel free to call us at 888-963-9363 and let us know.
I used Payless a couple of years ago and found them to be great. I’m back again connection and the service is still fantastic. The only thing I don’t like is I can’t use my Amex card to pay my bill.
Response: David - thank you for taking the time to write about your experiences. The good news is that we are working on adding AMEX to our payment option portfolio this summer!