Very fast and easy process
Response: Thank you so much for your great review! Published on June 27, 2018
The service is good
Response: Thank you so much for your review! We are glad you are a satisfied customer. Published on June 26, 2018
It is great thank you
Response: Thank you for being a great customer(: Published on June 26, 2018
Thank you for u online service. It was fairly easy. Have a awesome day
Response: Thank you for being a awesome customer by taking the time on providing your feedback it's greatly appreciated(: Published on June 26, 2018
It was easy to make the payment today and any other day
Response: Thank you Dashane for the awesome review(: Published on June 26, 2018
Payment process was quick and convenient
Response: Thank you so much for your great review! Published on June 25, 2018
Quick and excellent customer service
Response: Thank you Martha for your feedback it's greatly appreciated (: Published on June 25, 2018
FAST AND EASY process
Response: Thank you for the great review Gloreoun!! Published on June 25, 2018
I like your payment method and the service is good. I find the kilowatts high. I think you all (power companies) charged from previous billing and or tempature. An empty house during the day should not be using that much power. I will look into better option. [email protected]
Response: Thank you for your feedback you are very important to us and we strive to bill our customer’s accurately. We will be happy to go over this issue with you to independently confirm it with you. A Supervisor will review your account and will contact you as soon as possible. Published on June 25, 2018
It’s easy to make payments however, it’s increasingly getting more and more expensive I’ve noticed
Response: Thank you Sandy on taking the time on providing your feedback. With temperatures increasing you could see an increase in your usage as we are no longer in the mild temperature range. Payless Power does offer ways on qualifying on saving on your usage It's called the Flex Pay discount with this you will receive 20% of your usage when balance is maintained at $35 or more. Another way on receiving a discount is when you use more than 17 KWH a day.We just launched this ability another way on receiving a discount by signing up for auto-pay you'll receive a 0.33 daily credit. Payless Power bills you based on your usage as reported by your meter. All companies would show this same usage. We can show you how to check your meter reads and see your usage in 15 minute intervals. This will show you when the power is being used in your home. Call us at 888-963-9363 for more details. Published on June 25, 2018