I’m grateful to God for this service and the rate otherwise I don’t know what I would have done.
Response: Thank you for rating us! We are proud to meet your expectations as we truly aim as high as possible to do right by our customers. Published on February 03, 2025
Process was easy after I was able to get into the website. Now that process is a little difficult because apparently password issues.
Response: Hi Kimberly sorry for the inconvenienced please contact us at 888-963-9363 so we can further assist you! Published on February 01, 2025
Worst company. Save your money this is literally a scam.
Response: Thank you for your feedback, Michelle. If you have any issues or concerns with your services, you can reach out to us at 1-888-963-9363 Published on February 06, 2025
En la página web es súper fácil hacer los pagos me encanta
Excelente servicio
Good customer service
Esta saliendo caro el kilowatts.. desde este año ha sabido el doble .. necesito que verifiquen gracias
Response: Estamos realmente agradecidos por probar nuestro servicio. Nos gustaría tener la oportunidad de mejorar la forma en que le servimos a usted y a nuestros demás clientes. ¿Podría comunicarse con nosotros por teléfono o correo electrónico para que podamos obtener más información sobre cómo mejorar? Published on February 01, 2025
I am not happy with the service at all. I am spending way too much in just less than a month I have paid 251 dollars for electric when I would be paying 130 max with another electric company. It says my watts go up to 74 at times which I feel is incorrect since I am not home through the days and turn off the ac/heat and etc. once my 6 months is up I will not be using your company again and I would not recommend it to anyone else.
Response: We appreciate you for your feedback about this matter, Marissa. We understand how important your billing is to you, especially if you're not satisfied with recent charges. Payless Power customers can always review their billing through the My Account Portal available at paylesspower.com We also recommend that customers utilize the smartmetertexas.com website, so they can easily track their usage down to 15-minute intervals. Should you need any other assistance, you can reach out to us at 1-888-963-9363 Published on February 06, 2025
Easy to use, easy to add funds to account.
Response: Thank you Michelle for the feedback it's Greatly appreciated! Published on February 01, 2025
Worst company. Save your money this is literally a scam.
Response: Thank you for your feedback, Michelle. If you have any issues or concerns with your services, you can reach out to us at 1-888-963-9363 Published on February 06, 2025
