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Response: Thank you for the high rating! Published on February 07, 2025
Very quick and accurate. Love the daily texts showing balance so I know when I need to add more to keep active service
Response: We appreciate you for taking the time to leave your rating! Thank you for being a Payless Power customer. Published on February 07, 2025
I wish There was better education on the browser. It seems that I always get an error of fraud saying that I have out on my end. The agent never explained it will help me go through the correct way.
Response: Thank you for taking the time to leave us with your feedback, Queara. Payless Power recognizes how crucial it is for customers to access their accounts via the My Account Portal, and we want to assist you with this issue. If you are receiving an error advising you of a “Blocked for Fraud Prevention”, then we recommend that you go to the privacy settings of your web browser and clear the stored cache and cookie data it saves. If you need further assistance with this matter, or anything else, please reach out to us at 1-888-963-9363 Published on February 06, 2025
I wish There was better education on the browser. It seems that I always get an error of fraud saying that I have out on my end. The agent never explained it will help me go through the correct way.
Response: Thank you for taking the time to leave us with your feedback, Queara. Payless Power recognizes how crucial it is for customers to access their accounts via the My Account Portal, and we want to assist you with this issue. If you are receiving an error advising you of a "Blocked for Fraud Prevention", then we recommend that you go to the privacy settings of your web browser and clear the stored cache and cookie data it saves. If you need further assistance with this matter, or anything else, please reach out to us at 1-888-963-9363 Published on February 06, 2025
Love the service
Response: Thank you for the rating, and for being a Payless Power customer! Published on February 06, 2025
Too expensive!!!
Response: Thank you for reaching out to us about this issue, L'Ernesto. We see you have concerns with the current cost of your electricity services, and know why that would be frustrating. Customers can always review the billing they receive, as well as a breakdown of their charges on the My Account Portal at paylesspower.com If you need further assistance, please reach out to us at 1-888-963-9363 Published on February 06, 2025
I would like service ASAP please.
Response: Thank you for leaving us a high rating, Reggie! If you are looking to get services started at your address, you can enroll via our website at paylesspower.com If you need further assistance, please reach out to us at 1-888-963-9363 Published on February 06, 2025
Never had this type of service before but I am extremely impressed
Response: We appreciate the feedback and the high rating! We are happy that you chose to have Payless Power provide you with the electricity services that you need. Published on February 06, 2025
Fast easy reliable service
Response: We appreciate you for leaving your rating, Iris! Payless Power is glad to be the electric provider you choose to rely on. Published on February 06, 2025
It works just fine.
Response: Thank you for the high rating and the feedback, Cecile! Published on February 06, 2025
