We really haven’t had a problem with Payless power I just wish it was monthly and not every other day.
Response: Thank you for the 5 star review! We do offer postpaid services! Please contact us at 888-963-9363 for further assistance! Published on January 31, 2025
Frauds prevention stopped me from making payment today earlier was a issue because it’s 30 degrees outside and the company disconnected the power.
Response: Thank you for taking the time to reach out to Payless Power about this important matter. We understand that not being able to access the My Account Portal can cause concern and stress, especially if your services are disconnected. When experiencing this error on the portal, we recommend customers to go in the privacy settings of their web browser, and clear out the cookie and cache data that the browser saves. You can also make your payments through our automated system or a live representative at 1-888-963-9363 Published on February 05, 2025
There’s no way I should be spending over $200 in less than a month for electric services. This is highway robbery. And when I paid to get the hold off of my account, it didn’t go through within 24 hours, like they said, so that I could switch companies. Now I’m stuck with this bull crap company until I can get the hold lifted
Response: We appreciate your feedback on this matter, Tamica. We understand that you are concerned with your recent billing and charges, and can understand the frustration you feel. We charge our customers based on the amount of electricity they consume, and if customers use more electricity, they will see a higher billing. Keep in mind that, during the winter time, your appliance will consume more energy because they must work harder against the colder weather. You can always review the usage you consume on the smartmetertexas.com website, which is a fantastic resource that our customers can use to track their electricity consumption, down to 15-minute intervals. As for the Switch Hold removal, keep in mind that we can only give generalized time frames as it depends on the overall workload of your local Transmission and Distribution provider. If you need any further assistance, please contact us at 1-888-963-9363 Published on February 05, 2025
Easy to sign up for I just hope it’s not a bunch of hidden charges
Response: Thank you for rating Payless Power! We look forward to having you as a new customer! Published on January 31, 2025
Response: Thank you for rating Payless Power! Published on January 31, 2025
Bah blah…….
Response: Thank you for the 5 star review! Published on January 31, 2025
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Response: Thank you for rating Payless Power! Published on January 31, 2025
I put 50 in the balance to pay and it still took 75 away
Response: We are so thankful for your review and would love the opportunity to speak to you about your charges, so that we can help you in any way we can. We invite you to reach back out to us via email or phone, so we can offer further assistance Published on January 31, 2025
THIS IS A SCAM DONT EVER USE THEM !!!!!!!!!!!!!!
Response: We are so thankful for your review and would love the opportunity to speak to you about your charges, so that we can help you in any way we can. We invite you to reach back out to us via email or phone, so we can offer further assistance Published on January 31, 2025
So expensive. As soon as I pay my ddp payment I am going back to pogo energy. I was having to pay 75$ to 80 a week for a 1 bedroom apartment during the summer and I kept my air at 75 degrees. Not doing it another summer.
Response: We are so thankful for your review and would love the opportunity to speak to you about your charges, so that we can help you in any way we can. We invite you to reach back out to us via email or phone, so we can offer further assistance Published on January 31, 2025
