Easy friendly. I have rental properties and it’s always good to know Payless Power is on my side and don’t have to sign a big long contract just to get my property rental ready.
Response: Thank you so much for your review! We are glad you are a satisfied customer we appreciate having you with Payless Power Thank you for being a loyal customer! Published on August 23, 2018
Great temporary service
Response: Thank you so much for your great review!...We thank you for being a loyal customer!! Published on August 23, 2018
I love Payment online its a fast and east transaction..i would totally do it from now on when making payments.
Response: Thank you so much for your great review!...We thank you for being a loyal customer!! Published on August 23, 2018
This was so easy to set up and get started!!
Response: Thank you so much for your great review!...We thank you for being a loyal customer!! Published on August 23, 2018
Very easy to get things done with Payless power online or on the phone
Response: Thank you so much for your great review!...We thank you for being a loyal customer!! Published on August 23, 2018
Great service. I don’t have anything else to say
Response: Thank you so much for your great review!...We thank you for being a loyal customer!! Published on August 21, 2018
Pretty good service
Response: Thank you so much for your great review!...We thank you for being a loyal customer!! Published on August 21, 2018
Afordable service. I recomend this
Response: Thank you so much for your great review!...We thank you for being a loyal customer!! Published on August 21, 2018
Great company til today 8/13/18, all i ask for was an extension til tonight cause i get paid tonight and can make a payment and i was denied being told they cant offer me the extension. My daughter is a diabetic and cant be in heat but do they care noooo all they want is money. Ive been with this company for over a year and this is what i get. I DONT RECOMMEND THIS HEARTLESS COMPANY TO NO ONE. Really
Response: Tish, we do apologize you had this experience with your service. We do offer a grace period from the time the balance does go negative automatically giving you till the next day before 11 am to make a payment, Also a deferred payment plan is offered if needed. With our service we do know when disconnections can occur & strongly encourage customers to make a payment before the grace period does expire to avoid it. If needed can contact *211 a agency that can assist on making a payment for you when needed. Lastly a Supervisor will be emailing you a critical care form, for your daughter here shortly. Please reach out to customer care department if anymore questions or concerns at 888-963-9363 Published on August 21, 2018
Only been with this company less than a week already a problem thank God the sales person put me on the wrong plan…lies from the sales team lies from customer service two thumbs down for your service..looking to make the switch to a new company.
Response: Thank you Jared for the feedback it's greatly appreciated. I did review your account looks like a Supervisor has contacted you due to this issue you just expressed. When starting service we do send what is called a LOA-Letter of authorization which goes over in detailed the plan you selected, disconnection policy, terms of service. In order for the service to start that document will have be signed before sending an order. I do apologize if there was confusion when completing service. Please reach out to our customer care department at 888-963-9363 if you have anymore questions or concerns. Published on August 21, 2018